Does Le Merrill - Vieux Montréal offer free cancellation for a full refund?

Yes, Le Merrill - Vieux Montréal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the check-in and check-out times at Le Merrill - Vieux Montréal?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Le Merrill - Vieux Montréal and nearby?

Recommended spots to visit include Notre Dame Basilica (1-min walk) and Montreal Convention Centre (4-min walk), along with Bonsecours Market (8-min walk) and Old Port of Montreal (10-min walk).

Does Le Merrill - Vieux Montréal have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.

What's the area around Le Merrill - Vieux Montréal like?

Le Merrill - Vieux Montréal is a short 4-minute walk from Place d'Armes Station and 20 minutes' walk from Bell Centre. Travelers love the apartment's prime location.

Le Merrill - Vieux Montréal, Montreal: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 8, 2025

Prime location!

The space was good, location was excellent! The bathroom shower needs a deep cleaning and the bathroom sink drain needs to be cleared. The water was backing up a bit. Beds were comfortable, access was easy. All in all, it was a lovely stay :)

Eileen, 2-night trip

10/10 Exceptional

Jul 15, 2025

Amazing location, close to parking garages

Sean, 2-night trip

10/10 Exceptional

Sep 26, 2024

Great location to all the top tourist spots!

Pamela, 2-night trip

10/10 Exceptional

May 18, 2025

Great location, short walk to subway, right next to the waterfront and right in the middle of Old Montreal. Note- minimal amenities. Dish soap and dishwasher provided, otherwise plan on bringing/purchasing your own hand soap, toiletries.

Elizabeth, 4-night trip

10/10 Exceptional

Apr 11, 2024

Great location

Louis, 2-night trip

8/10 Very good

Jul 25, 2025

We asked fir a small pot and pan, were told it would be delivered by 11am the next day, which was already kind of late but we never got it.

Andree, 1-night trip

2/10 Poor

Jul 30, 2025

The property management was terrible. The AC did not work at all. When I called their number the very rude person told me to stop calling them about the AC not working. Multiple email messages were equally unhelpful. Our trip was ruined because we could not sleep as the apartment was hotter inside then temperatures on the side walk. No one came to change the sheets, towels or clean. Stay away from this property!!!

George, 5-night trip

4/10 Fair

Jun 17, 2025

Bed was not the size that was advertised. The sink in the bathroom was completely clogged and wouldn’t drain. The AC did it work & we couldn’t open the windows because it turned the heat on. The halls, elevator and lobby had cigarette and cigar smell.

3-night trip

10/10 Exceptional

Sep 19, 2024

The unit was very modern and well kept. Three beds, one for each of us. Location is magnificent! Lots of shopping and dining options close by. We highly recommend Le Merrill!

Sharon, 2-night trip

10/10 Exceptional

Dec 29, 2023

Great location and wonderful studio for our family visit to Montreal. I would go back in a heartbeat!

Kathryn, 4-night trip

10/10 Exceptional

Dec 30, 2023

Location

Can't think of a better place to stay in Montreal in terms of location. Easy to use. Beautiful place.

2-night trip

4/10 Fair

Jun 13, 2024

Almost good, but not so much

The location is good. The “hotel” space is poor… loose sink, missing towel hooks, no soap holder, etc, etc.

2-night trip

6/10 Good

May 18, 2024

Building entrance doesn't display name of hotel nor the street number. Apartment often has a weird smell. Looked obvious places but could identify where it's from. Needs to be fixed!

Achim, 5-night trip

2/10 Poor

Jan 6, 2025

I would not recommend staying here. There was no toilet paper when we arrived and the management was not responsive. They said they ran out and would deliver it first thing the next morning. They never delivered it and we had to track down cleaning crew to get them to give us the toiletries we needed. While they were super responsive and slow the entire time we were there, cleaning crews entered our room before our check out time to strip beds. On top of that the building smelled weird and the halls were dirty. It was not as advertised nor worth what we paid.

Marissa, 4-night trip

2/10 Poor

Jun 26, 2025

The apartments themselves are quite cute. Very European. BUT - would I recommend, NO. Property indicates elevator. There is but depending on the location of the unit there are also stairs. Details indicate no parking, but there is public close by for $25/day. Found the closest and a day is 10 hours, so a two day stay was going to be $100 without any in out privileges. Is what it is and not the properties fault, but should probably indicate where this parking garage is. We arrived with the heat wave to find air conditioning didn’t work. Temp in apt was 80 degrees. Doesn’t work with asthmatic mother. After leaving to be able to breathe, re-entry was at 82 degrees. We were offered another unit which registered at 83.3 degrees. After providing my phone number twice offering to have a conversation to walk me through the unit use, and instead being asked to take pictures and videos of the units, with no conversation we had no option but to book another hotel. Were told that the technician would be there in the morning. No technician arrived. We moved on that day. Did not spend one night of a two night stay and was refused refund. Could not open windows as there is full on construction happening across the street. Escalated through Expedia and “hotel” events were very much different to the ones I provided, of which I was able to refute as I had all emails and screenshots of conversations. Very unprofessional and hard to resolve any issues.

Derren, 2-night trip

4/10 Fair

Sep 28, 2023

The bathroom faucet is flopping around not fixed to the sink. There is a door missing in the kitchen which makes it look very rough. There was no coffee for the provided coffee machine that is usually included in all hotels. Had a strong smell of cleanser but didn't feel particularily clean. Not a great place. wouldn't stay here again and I come to Montreal often.

Philip, 2-night trip

6/10 Good

Aug 11, 2025

Location is great, the apartment was well equipped and clean. I wouldn’t say it’s a hotel, is more like an apartment. Personal hygiene items( shampoo, conditioner, etc) were not provided.

Natalia, 8-night trip

2/10 Poor

Aug 10, 2025

Worst hotel I’ve ever stayed at. No entry code until I chased them a day before arrival. First room filthy — messy bedding, towels on floor, awful smell. Second room still dirty with hair everywhere and dingy towels. Windows faced a bright construction site all night, no parking nearby (paid expensive valet at another hotel), and constant noise from other units. Hallway/elevator smell was overpowering. Disgusting and not worth a penny.

mengxi, 2-night trip

4/10 Fair

Aug 4, 2025

The location is as perfect as it gets, however this is the only pro for this property. We stayed in a room on the second floor - our AC did not work and with multiple communications and promises to fix this, after 3 days nothing was done. Having to keep our windows open was very inconvenient, bugs and loud street noise are not conducive for good sleep at night despite the cooler weather. There is no soap in the bathroom (I'm not even asking for a starter set of shampoo/conditioner) - hand soap is basic hygiene and for me a deal breaker (must we really travel with soap in our - already limited - luggage). There is not a single garbage bag in the kitchen and although you have pots and pans for a quick breakfast, not a single dish towel to be found. 3 forks in a room meant for 6 people - go figure. The list of "little things" goes on and on, but in general not a place for a family stay.

Regina, 4-night trip

8/10 Very good

Aug 4, 2025

Really nice (as long as you don't examine closely)

Beautifully tall ceilings, nice features, great location - but just a few strange details: hand soap not provided, lack of bath towel hooks, so many closets but many had no shelves or hangers, toilet not secured to floor (would bang against the wall when you stood up), water damage in bathroom, had to request dishwasher and laundry pods (without those, having the dishwasher and washing machine amenities would have been pointless, and buying them while on vacation cumbersome). Also there were somehow three thermostats that I couldn't figure out how to effectively coordinate, and a mysterious bedroom light switch that seemingly operated nothing. We still enjoyed our stay, but those strange details were hard to ignore.

4-night trip

4/10 Fair

Jul 24, 2025

The bathroom wasn’t clean. There was dirt clearly visible on the walls. The add said toiletries were included and they weren’t. I contacted the owner and was told they would be brought in the morning but they were not.

Melissa, 1-night trip

2/10 Poor

Jul 22, 2025

Terrible, terrible, terrible, all around do NOT book here even if it was the last place in MTL. This place is less “boutique hotel” and more “crime scene with Wi-Fi.” Let’s start with the ambiance: we opened the door and were immediately slapped in the face by the ghost of many cigarettes. Nothing says “relaxing getaway” like eau de ashtray. The AC? Oh, it works-if your idea of climate control involves a steady leak that turns your room into a Slip ’N Slide. We had to use a pot and two out of 6 towels to deal with the constant mess. Broken toaster, which was reported and they did nothing about it. Towels, you only get max 6 for your entire stay, of which we burned 2 to managed the AC leak. Then we were told we could get more but they never bothered to drop them off, so I either had to wait 30min for towels or go upstairs to a different unit to get more myself. The washroom, smelled of sewage the entire time we were there, and the complete absence of hand soap and hand towels. But the real highlight? The staff! Equal parts untrained and unhinged. Mention a problem and they morph into yelling banshees. Ever been scolded for politely asking about water damage? I have. I continuously asked about compensation for all the issues and disruption and they told me I would have to wait until Monday post our stay to find out. I am still waiting for a response but based on others reviews I might not get it. Bottom line, this is a horrible place and not worth all the hassle.

Melani, 3-night trip

10/10 Exceptional

Jul 22, 2025

Great

Joe, 2-night trip

8/10 Very good

Jul 10, 2025

All in all I would return.

The cleaning crew didn’t have the room ready for check in time and forgot to leave bath towels. They were very nice, hard working people. The room was clean and the location fantastic. The air conditioning wasn’t very optimal. There was a place for a washer and dryer but no appliances, which would have been nice.

Kristine, 3-night trip

2/10 Poor

Jul 4, 2025

- 1 toilet roll for 4 pax. Asking for more: didn’t supply - no microwave - poor cutlery set : 4 sets , no more - poor kitchen utensils: only 1 pot - no washer pods.

Ngoc, 3-night trip

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