The only positives here are the location and the size of the room. This accomodation had no reception so we were told to contact Sophie via phone when we arrived in Budapest and then again when we arrived at the address of the accomodation. When we arrived by train we attempted to contact Sophie on the number provided multiple times with no answer. We ended up sending a text message saying we'd be at the address at 2pm for check in. 2:10 came and finally our calls were returned, Sophie informed us her colleague would be letting us in...shortly after we were greeting and checked in by the housekeeper... she took our payment and no receipt was given. The room was large but pretty grubby, the queen size bed had two single sized blankets, the rug in the room looked as if it hadn't been vacuumed in months, there were two towels but no bath mats or hand towels. The wifi was described as "premium" by the facility online, but it cut in and out and honestly the wifi in the local laundromat was faster. There was no housekeeping...we stayed for 3 nights and during that time we did not have our linen changed, fresh towels, rubbish removed....we even ran out of toilet paper and had to get our own. We saw a cleaner one morning and asked for fresh towels, we were told there were some issues with the washing machine and that there was only one.....just one towel for a floor full of people?! There is a communal kitchen with a small fridge full of old mouldy food. Overall, not great.
