Experience the warm atmosphere at Hotel Helgoland, where you can unwind in the library or connect with friends over a drink at the bar. Located near Volksparkstadion and Barclays Arena, this hotel offers convenient perks like bike rentals and dry cleaning/laundry services.
Hotel Helgoland puts you within a 10-minute drive of Hagenbeck Zoo and Volksparkstadion. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Also, St. Michaelis Church and Fish Market are within a short drive. The property is just a short walk to public transportation: Lutterothstrasse U-Bahn is 12 minutes and Osterstrasse U-Bahn is 13 minutes.
At a glance
DONE
Hotel size
110 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 10 per night)
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Hiking/biking trails nearby
Working away
Meeting rooms
Conference space (1615 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1983
Safe-deposit box at front desk
Library
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Heating
Fan
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Select Comfort mattress
What to enjoy
Individually decorated
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 6.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 17 for adults and EUR 17 for children
Children & extra beds
Cribs/infant beds are available for EUR 20 per night
Rollaway beds are available for EUR 26.0 per night
Parking
Self parking costs EUR 10 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.
Also known as
Helgoland Hamburg
Helgoland Hotel
Hotel Helgoland
Hotel Helgoland Hamburg
Hotel Helgoland Hotel
Hotel Helgoland Hamburg
Hotel Helgoland Hotel Hamburg
Frequently asked questions
Does Hotel Helgoland offer free cancellation for a full refund?
Yes, Hotel Helgoland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helgoland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Helgoland?
Yes. Self parking costs EUR 10 per night.
What are the check-in and check-out times at Hotel Helgoland?
Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Helgoland?
No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.
What is there to do at Hotel Helgoland and nearby?
Have fun during the warmer months with activities nearby such as hiking.
What's the area around Hotel Helgoland like?
Hotel Helgoland is in Eimsbuettel, a short 7-minute walk from Tiedemannstraße Bus stop.
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Reviews
Hotel Helgoland Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
6.8
Location
8.0
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Dec 11, 2025
Once you get over the 80s decor, this hotel grows on you. Very clean, quiet and comfortable.
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Oct 30, 2024
Excellent property to stay in. Gives the antique feel but clean. There is no body cream so bring your own.
Aakash
Aakash, 6-night trip
Verified
4/10 Fair
Apr 10, 2025
Die Geräusche der Straße waren sehr laut und die Matratze war hart.
Verified traveler
1-night trip
Verified
8/10 Very good
Jul 26, 2024
Nettes Personal, saubere große Zimmer. Meiner Meinung nach hat eine Klimaanlage gefehlt, da die Zimmer sich sehr schnell aufheizen.
Lea-Johanna
Lea-Johanna, 2-night trip
Verified
8/10 Very good
May 23, 2024
Helppo
Kätevä
Henri
Henri, 1-night trip
Verified
4/10 Fair
Jun 10, 2023
..
Johannes
Johannes, 2-night trip
Verified
8/10 Very good
Mar 30, 2023
Gepflegter Charme der 80/90er Jahre. Sehr gut gedämmte Fenster und n tolles Frühstück. Vernünftiger Preis.
Patrick
Patrick, 1-night trip
Verified
8/10 Very good
Mar 21, 2023
.
Tom
Tom, 1-night trip
Verified
4/10 Fair
Feb 26, 2023
Fotos entsprachen nicht der Realität.
Preis des Frühstücks nicht angemessen.
Grundlegende hygienische Regeln wurden beim Frühstück nicht eingehalten, Wurst und Käse teils verschimmelt.
Weitreichender Rauchgeruch im Hotel vorhanden.
Jan
Jan, 1-night trip
Verified
8/10 Very good
Nov 28, 2022
War ganz in Ordnung, allerdings ist das Hotel so langsam in die Jahre gekommen.
Verified traveler
1-night trip
Verified
8/10 Very good
May 25, 2022
Hotel kann man Empfehlen, alles Ok
Gutes Hotel, Preisleistung absolut Ok, gutes Frühstück, Parkplatz top,
schöne Auslegware im Zimmer ist sehr angenehm und kann man nur empfehlen.
Ingo
Ingo, 1-night trip
Verified
8/10 Very good
May 23, 2022
preis-leistung ist halt kaum zu toppen. und der aperol-spritz war auch ok :-)
Andreas
Andreas, 2-night trip
Verified
8/10 Very good
May 15, 2022
Eigendlich alles perfekt für eine Nacht usw. Würden wieder hier buchen.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2022
Good location for access to public transportation to explore Hamburg
Kendra
Kendra, 1-night trip
Verified
8/10 Very good
Sep 2, 2021
Helt fint. Bor alltid på dette høtellet
Ole Erik
Ole Erik, 1-night trip
Verified
6/10 Good
Aug 1, 2021
Ok hotel. Endte der tilfældigt, så havde ikke checket det i forvejen.
Standard tysk hotel, fint til en enkelt overnatning undervejs på rejsen
Judu
Judu, 1-night trip
Verified
8/10 Very good
Jul 9, 2020
Überaus freundliches Personal. Sauberkeit des Hauses.
Zentrale, verkehrsgünstige Lage mit ausreichenden Parkmöglichkeiten.
Roland
Roland, 1-night trip
Verified
8/10 Very good
Feb 25, 2020
Value and price are in line. I would go again.
Good place. Value and Price are synced.
Morten
Morten, 1-night trip
Verified
10/10 Exceptional
Nov 3, 2019
good
EDDA
EDDA, 1-night trip
Verified
8/10 Very good
Jun 10, 2019
Helt lydløst værelse når vinduer til gaden er lukket, fremragende morgenmad og ca 700 til S-station.
Fritz
Fritz, 2-night trip
Verified
8/10 Very good
Apr 27, 2019
Etwas altbacken, aber insgesamt ok
Etwas altbacken, aber insgesamt ok
Roland
Roland, 1-night trip
Verified
6/10 Good
Jan 28, 2019
Rummet borde renoveras
Hotellet har sett sina bästa dagar och skulle behöva renoveras och moderniseras. Handfatet i badrummet läckte. Det var rent och bra städat men sängen var väldigt hård.
Andreas
Andreas, 2-night trip
Verified
6/10 Good
Oct 12, 2018
Good service from staff but room was very hot despite cool weather outside and traffic was loud when windows were opened. Also the WiFi was terrible.
Verified traveler
1-night trip
Verified
8/10 Very good
Sep 18, 2018
Godt hotel
Godt rummeligt enkelt værelse, god seng, meget god morgenmad, desværre ikke aftensmad da rest. var lukket på grund af sygdom, meget venligt personale, gratis parkering, god beliggenhed når man skal til fodbold, 10min gang til S-Bahn, vil helst sikkert vælge dette hotel igen.