The hotel is very close to the haram only the rooms need more lighting the rooms were very dark
Rehana
Rehana,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Séjour exceptionnnel
Séjour inoubliable tant au niveau des chambres proposées que de la restauration. Le club enfant est animé par une femme au top.
Samir
Samir,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Abdul Majid
Abdul Majid,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
真实旅客
9 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Close by modern, friendly and clean
Location was perfect for us and the service was nice and warm. The room was clean and cozy.
the only downfall was a weird smell coming out of the air conditionner and we reported it, they refereshed the room but we decided not to use the AC and we were good after.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
amazing
The hotel is nice and clean and the staff are helpful
Fatima
Fatima,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Exeptional
This hotel was exceptional, smooth check in and well looked after by all the staff, it’s conveniently located a short walk away from gate 79 and the whole stay was excellent
Mahmuda
Mahmuda,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 8 日
真实旅客
5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
bassim
bassim,10 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
Hassan
Hassan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
真实旅客
9 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Sana Fatima
Sana Fatima,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Very high standard. Taste of emirati hospitality excellency
nazih
nazih,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
JASSIM
JASSIM,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 3 日
Prefects!!!
It was amazing. There had fast service. Drawing on the papers in the room and the location is perfect next to the haram……..I wish the pencils had erasers for drawing. The draw string back packs and bathroom amenities are excellent!! The buffet breakfast and lunch dinner is excellent. Even when my daughter wanted icecream for breakfast……. He made it happen. The cost of the hotel is well worth it. Ohhh and fresh flowers all throughout the lobby!
Mohammad
Mohammad,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
nour
nour,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
The best in Makkah
The best hotel in Makkah
Zeyad
Zeyad,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 28 日
Misleading Room Images & Information - Terrible!!
On checking in to this hotel I was extremely disappointed. The pictures provided do not reflect the room allocated in any way. The staff in the hotel have agreed that we have been misled when making the booking but refuse to give any refund.
I paid a significant amount (£5,000 per night for three nights) to ensure I have Haram view, yet the room allocated is on a lower ground floor and not at all as described.
I was left waiting around for hours for the issue to be resolved and the level of unprofessionalism I received is appalling and unacceptable.
The issue was never resolved, though the manager agreed to a refund but is now refusing to process it with hotels.com.
I would never stay here again and recommend that others do not either!
Zaid
Zaid,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 25 日
Not worth what we paid
Paid over £3500 for 3 adults superior room, was given a room for 2 adult with an extra bed. No room to walk round, had to move furniture out. On a spiritual journey to Mecca, no space even to lay prayer mat. Front desk pleaded with housekeeping to put extra bed even though she insisted the room was too small for it. Rooms only cleaned each day if asked several times, drain smell from bathroom, reported to cleaner and thier supervisor, nothing was done. Dissapointed and not worth what we paid!