In the heart of Pienza, Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection is a luxurious retreat. Enjoy wine tastings, relax at the poolside bar or explore Al Vecchio Forno for al fresco dining and local flavors. With La Grotta di Venere spa treatments and high-speed WiFi, your stay will be nothing short of unforgettable.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Free breakfast
Spa
Airport transfer
Parking available
Free WiFi
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Sauna
Steam room
Self parking
Seasonal outdoor pool
Pool bar
Room service
Coffee shop/cafe
Massage/treatment rooms
Conference center
Feel at home (6)
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
Blackout drapes/curtains
Why we love this property
Work and play in style
This hotel combines business amenities with spa indulgences. Find meeting rooms and workstations, then relax with massages, hot springs, and a poolside bar.
Fine dining all around
Al fresco dining awaits at the restaurant of this hotel. A cafe and bar provide more options, plus free full breakfast and private dining for couples.
Via Poliziano 18, Bagno Vignoni, San Quirico d'Orcia, SI, 53027
What's nearby
Collegiate Church of San Quirico - 2 min walk - 0.2 km
Palazzo Chigi - 2 min walk - 0.2 km
Horti Leonini - 3 min walk - 0.3 km
Pienza Cathedral - 16 min drive - 12.5 km
Historic Centre of Pienza - 16 min drive - 12.5 km
Getting around
Buonconvento Station - 19 min drive
Sinalunga Station - 33 min drive
Monteroni D'Arbia Station - 36 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Restaurants
Pizzeria Bar L'Officina del Gusto - 5 min walk
Bar Centrale - 2 min walk
Caffe Dante - 4 min walk
Trattoria Vecchio Forno - 2 min walk
Non Solo Bar - Rendezvous - 11 min drive
About this property
Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection
When you stay at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection, you'll be within a 15-minute drive of Horti Leonini and Palazzo Piccolomini. You can visit the spa to indulge in deep-tissue massages, facials, or reflexology, and Al Vecchio Forno serves breakfast, lunch, and dinner. A poolside bar, a sauna, and a steam room are other highlights at this luxurious hotel.
At a glance
DONE
Hotel size
20 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby restaurant, Trattoria Toscana Al Vecchio Forno, located 180 meters away.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite parking available only on request
Uncovered onsite self parking (fees apply)
Electric vehicle charging point on site
Onsite carport
Offsite parking within 33 ft (EUR 20 per night)
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up*
DONE
Offsite
Area shuttle*
Property amenities
Food and drink
Free full breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Private dining
Room service (limited hours)
Traveling with children
Grocery/convenience store
What to do
Mountain biking
Scooter/moped rentals
Private winery tours
Shopping
Bicycle tour information
Golf lessons nearby
Hiking/biking trails nearby
Horse riding nearby
Hot springs nearby
Winery tours nearby
Working away
Business center
2 meeting rooms
Conference center (10764 square feet of space)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Bike shop
Bike repair services
Electric bike charging stations
Bike storage
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 1500
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Adjacent to a golf course
Seasonal outdoor pool
Bicycle parking
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Tuscan architecture
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning and heating
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually furnished
Freshen up
Rainfall showerhead
Shower only
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
La Grotta di Venere has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Al Vecchio Forno - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Garden Bar - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 220 per room (one-way)
Train station pick-up service is offered for an extra charge
Area shuttle service is offered for an extra charge
Renovations and closures
The following facilities will be closed during the winter:
Swimming pool
Children & extra beds
Cribs/infant beds are available for EUR 20.0 per night
Rollaway beds are available for EUR 40.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Uncovered self parking is available for an extra charge
Parking is available nearby and costs EUR 20 per night (33 ft away)
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to September
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT052030B483TZS5RE
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Relais Palazzo del Capitano
Hotel Relais Palazzo del Capitano San Quirico d'Orcia
Relais Palazzo del Capitano
Relais Palazzo del Capitano San Quirico d'Orcia
Palazzo Del Capitano Hotel
Palazzo Capitano Wellness e Relais Hotel San Quirico d'Orcia
Palazzo Capitano Wellness e Relais Hotel
Palazzo Capitano Wellness e Relais San Quirico d'Orcia
Palazzo Capitano Wellness e Relais
Hotel Relais Palazzo del Capitano
Frequently asked questions
Does Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection offer free cancellation for a full refund?
Yes, Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?
Yes, there's self parking on site (charges apply). Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?
Yes, an airport shuttle is available. The charge is EUR 220 per room one-way.
What are the check-in and check-out times at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?
Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection and nearby?
Have fun with onsite activities like mountain biking and hiking. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection also has a steam room and a garden.
Are there restaurants at or near Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection?
Yes, Al Vecchio Forno offers alfresco dining.
What's the area around Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection like?
Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection is in the heart of San Quirico d'Orcia, a short 1-minute walk from Collegiate Church of San Quirico and 3 minutes' walk from Horti Leonini.
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Reviews
Hotel Palazzo del Capitano Wellness & Relais - Luxury Borgo Capitano Collection Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
9.2
Location
9.2
Staff & service
9.2
Property conditions & facilities
Popular mentions
Service staff
Gardens
Restaurant
Towns
Breakfast
Room
Reviews
Verified
10/10 Exceptional
Jul 11, 2025
The property and the room was beautiful. The staff was so helpful!
Kyla
Kyla, 2-night trip
Verified
10/10 Exceptional
May 10, 2025
I stayed there with my wife for our honeymoon, Everything was amazing and the garden is so spectacular, the staff were friendly and very helpful especially Carlo and Marco! Definitely would visit again.
KHALID
KHALID, 3-night trip
Verified
10/10 Exceptional
Oct 18, 2024
Wonderful staff and hotel. Second time staying there.
Peter
Peter, 2-night trip
Verified
10/10 Exceptional
Jul 30, 2024
Great staying!!!
Edward
Edward, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2025
Revisiting was a great idea
Tuscany in April and September is two different things but Hotel Palazzo del Capitano was the same. Revisiting this beautiful and cozy hotel was just as nice the second time. The room, the garden, the service, the food - all excellent
Ole
Ole, 1-night trip
Verified
8/10 Very good
Mar 11, 2025
A nice hotel, staff were welcoming. Room was lovely but hot and marble stairs down into the bathroom and out of shower were a concern. Food at the trattoria was lovely.
Christopher
Christopher, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2023
Beautiful garden with fig trees very nice to relax after running around the different places with refreshing pool
Delicious food in the restaurant for both breakfast and dinner
Marina
Marina, 2-night trip
Verified
10/10 Exceptional
Oct 26, 2024
The properties that make up the hotel are inside the medieval walled city ares sumptuous in beauty and comfort. The staff made us feel like treasured guests and always had a smile and a kind word. We celebrated a friend's 60 birthday here and could not have been happier!
tracey
tracey, 3-night trip
Verified
10/10 Exceptional
Oct 22, 2023
A wonderful 2 day stay -
Was not familiar with this town but Rita and staff, were incredibly helpful with guidance and restaurant selection-
Only small drawback is the church bells ring every hour - thru the night -
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Jul 22, 2022
Tuscany trip
Beautiful place. Lots of charm and really beautiful settings in the Garden.
The trattoria for breakfast was cute.
Room was nice
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2023
Best place
Amazing
Joanne
Joanne, 1-night trip
Verified
10/10 Exceptional
Oct 8, 2022
Helpfully staff for directions and setting up tours
gordon
gordon, 6-night trip
Verified
10/10 Exceptional
Oct 23, 2022
Very nice town and property. Didn’t get an upgrade though
lau
lau, 3-night trip
Verified
10/10 Exceptional
Apr 11, 2023
Just exceptional. Staff is phenomenal. Was offered capuchinos when coming in. Representative took us around the hotel which is beautiful and gave us a room upgrade. Best room I have eber had with a living room and large fully remodeled bathroom. The garden is a solutely beautiful and pool is so pretty. The reastaurent belong to the hotel and is excellent.Had dinner and free breakfast was included.
Christiane
Christiane, 1-night trip
Verified
6/10 Good
Sep 28, 2022
The property is in a lovely renovated medieval Tuscan village which is very quaint but limited in variety of eating establishments and shops and what is there has very limited and inspiring menu items. Staff in the restaurant connected to the hotel seem to be poorly trained in good customer service. There is no intimacy in their approach to customers, they seem distant and unsure of themselves. In two weeks in Tuscany staying in six different hotels this was our least favourable stay and by no means the least expensive. Over priced and over advertised as a Relais hotel in my mind.
ROBERT
ROBERT, 2-night trip
Verified
10/10 Exceptional
Aug 8, 2024
I really enjoyed the staff nothing but exceptional, friendly, and willing to help and share their guidance. My major complaint would be - I didn’t like that some clients staying at the hotel would take ownership of the limited tanning beds around the pool, save them with placing a towel on top and leaving the pool area for several hours limiting those staying by the pool by not using such beds to tan and relax. I just think that’s a selfish and jerky move by the clients. Staff are very respectful and don’t say anything but there should be some common courtesy guidelines that if you leave for lunch or prefer to relax in the garden with more shade, you should take your damp towel with you and let others use the beds by the pool. That would be my major discontented with the hotel. The breakfast provided in the morning was phenomenal and the estate at Quirico is beautiful!
Alma D
Alma D, 3-night trip
Verified
10/10 Exceptional
Jul 28, 2024
Very unique and relaxing property. There are a variety of lovely garden spaces to enjoy: a lounging area, patio area, seated area for lunch, pool area, spa-tub area. You can find shade from the hot sun or find areas if you’d like to be in full sun. Our room was spacious and well appointed. The only thing that would have made our night more restful would have been to have squishier, fluffier pillows on which to rest our heads.
We enjoyed breakfast at the restaurant associated with this property. They offered a nice variety from which to choose.
We thoroughly enjoyed massage therapy with Sarah, who was practiced in her craft and worked out all the kinks.
The front desk staff was very helpful in answering any and all questions and guiding us with helpful recommendations and suggestions.
Note: car parking is not near the hotel. You park down the hill, outside the city walls, and walk up. I only mention this because it could be a problem for guests with mobility issues. If you can fit your car through the city archway, you can drop your luggage off at the hotel door before you park.
Cynthia
Cynthia, 3-night trip
Verified
4/10 Fair
Oct 4, 2024
Very Bad Experience , dont be cheated
This place is a trap. Do not trust the pictures. Its a three star hotel the most. If they’re charging more than 150 usd per night dont go. It does not worth! The hotel does not offer much. They say they have air condition in the room, from September beyond winter time you cant turn it ON, though . Get prepared to open the Windows. The room smells bad. The pilows arent soft. I spent a lot of time trying to find the best place to spend these two days ON SAN Quirico or near it. The palazzo del capitano always apeared in many sites as a spa and relays hotel. They only have a cold jacuzzi, and they charge you to use the sauna. The pool is not heated. The breakfast is ok, not wonderful like they say. There are many four star hotels with better breakfast, the attendants are always ON rush at tratoria vechio. San Quirico has many local free car parking. But they are confused. The hotel didnt give any advise for us. They do have a little van to drop you at your car, but it is not available all time.
Bernardo
Bernardo, 2-night trip
Verified
10/10 Exceptional
Apr 13, 2026
Der Empfang war hervorragend und freundlich. Jedoch dauert der Chech-In zu lange. Das Zimmer war sehr schön und groß, jedoch waren sämtliche Geräusche von den Nachbarn zu hören.
Das Frühstück wurde ausliegend gereicht und umfasste alles was das Herz begehrte. Das Hotel verfügt über einen schönen Garten, welcher im Sommer sicher zum langen Verweilen einlädt.
Maik
Maik, 2-night trip
Verified
8/10 Very good
Mar 17, 2026
O banheiro de nosso apartamento era 3 degraus de escada mais baixo. Achei muito perigoso principalmente se for uma pessoa de mais idade ou criança.
Evandro
Evandro, 3-night trip
Verified
10/10 Exceptional
Oct 30, 2025
EQUIPE MUITO ATENCIOSA E CORDIAL.
ESTRUTURA MUITOCONFORTAVEL E UMA BELEZA INCRÍVEL.
Cayo
Cayo, 2-night trip
Verified
10/10 Exceptional
Oct 29, 2025
THE AMAZING LOCATION THE VIEWS OF THE MOUNTAINS AND VALLEYS AND AMAZING POOL (WE DID NOT GET TO USE IT BECAUSE DUE TO THE TEMPERATURE BEING IN THE 60'S) THE RESTAURANT WHICH IS THE NEXT TO THE HOTEL WAS GREAT !!!
Guillermo Adolfo
Guillermo Adolfo, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Vackert läge
Johan
Johan, 2-night trip
Verified
6/10 Good
Sep 11, 2025
El hotel es un hotel promedio, sus zonas de piscina y amenidades son muy limitadas, lo que más te disgusta es que te venden un verdadera experiencia VIP y no recibes nada de parte de la propiedad ni del personal, en pocas palabras esta propiedad está sobrevalorada, no vale la pena pagar para hospedarte en este hotel el valor que ellos cargan, si por ese mismo valor puedes recibir mucho más de lo que esta propiedad ofrece.
Esteban
Esteban, 3-night trip
Verified
10/10 Exceptional
Aug 30, 2025
Cet hôtel est magnifique, je l’avais pris un petit peu par hasard et c’est une excellente surprise. Les équipes sont très serviables et très sympathiques. Le jardin est très beau. L’hôtel aussi. Il est idéalement placé par rapport au village et tout ce qu’il y a à visiter dans le Val d’Orcia. Les petits déjeuners sont excellents. Bref tout mérite le détour.