The property itself was great! We’ve stayed there before and my husband insisted that we stayed there again. However, I had spoken to the front desk regarding a late check out (their check out is 10am - I asked for 12:00pm), they said no because they had someone checking in that afternoon, but said they would be ok for 11am. They sent a reminder email the day before departure and it had indicated my check out was at 10 am. So I went to the front desk to confirm. I told her her colleague had approved 11:00. She then called her office to double check also, and they also said no! If I didn’t double check with her, the clean would have came in and started work!?!? Poor communication from their side!!!