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Casa Ramona

3.0 star property
Lakefront hotel in Flores

Choose dates to view prices

Relax at Casa Ramona, where warm hospitality and modern comforts blend. Savor a cooked-to-order breakfast, grab a coffee from the lobby or café, and stay connected with free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Coffee shop/cafe
  • Spa services
  • Beach shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Water dispenser
  • Limited hour front desk
  • Bike rental

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Desk, laptop workspace, iron/ironing board, bed sheets

Double Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Desk, laptop workspace, iron/ironing board, bed sheets

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room

Room | Desk, laptop workspace, iron/ironing board, bed sheets

Room

7.4 out of 10
Good
(3 reviews)
  • Partial lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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The price is CNY577
CNY704 total
includes taxes & fees
May 24 - May 25
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About the neighborhood

Map
Calle 15 de Septiembre, Isla de Flores, Flores, Petén, 17001

What's nearby

  • Church of Our Lady of the Remedies - 2 min walk - 0.2 km
  • Las Guacamayas Biological Station - 2 min walk - 0.2 km
  • Flores Dock - 5 min walk - 0.4 km
  • Lake Petén Itzá - 7 min walk - 0.6 km
  • Maya Mall - 8 min walk - 0.7 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 12 min drive
  • Beach shuttle (surcharge)

Restaurants

  • ‪Maracuyá - ‬2 min walk
  • ‪Cafe Recuerdito - ‬4 min walk
  • ‪Macaw Restobar - ‬4 min walk
  • ‪Doña Goya - ‬2 min walk
  • ‪Ristoranto Terrazzo - ‬5 min walk

About this property

Casa Ramona

  • Casa Ramona is a great choice for a stay in Flores. Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe.

At a glance

DONE

Hotel size

    • 7 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Water dispenser

What to do

  • Beach shuttle (surcharge)

Services

  • Front desk (limited hours)
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Romance packages

Facilities

  • Designer stores on site
  • Spa services

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • 3 stairs to reach property

Room amenities

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Desk chair

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Fees & policies

Optional extras

  • Beach shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Casa Ramona Hotel

Casa Ramona Flores

Casa Ramona Hotel Flores

Frequently asked questions

Does Casa Ramona offer free cancellation for a full refund?

Yes, Casa Ramona does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Ramona?

Sorry, pets aren't allowed.

Is parking offered on site at Casa Ramona?

Sorry, there's no onsite parking at Casa Ramona.

What are the check-in and check-out times at Casa Ramona?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Casa Ramona and nearby?

Casa Ramona has spa services.

What's the area around Casa Ramona like?

Casa Ramona is located on the boardwalk/promenade, a short 3-minute walk from Las Guacamayas Biological Station and 3 minutes' walk from Church of Our Lady of the Remedies.

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Reviews

Casa Ramona Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was phenomenal and a good option, with some guests even receiving a packed breakfast for early departures. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Room was very clean, staff was more than eager to help, the coffee was fantastic, and the location was great to anything we wanted to walk to on the island. Will definitely stay again.
Michelle, 2-night trip
Verified

10/10 Exceptional

Very helpful and accommodating staff. Wish I could have spent more time there.
Joseph, 1-night trip
Verified

10/10 Exceptional

The staff were fantastic, and the atmosphere was equally impressive. Also, the location was perfect.
Jeff, 3-night trip
Verified

10/10 Exceptional

Spacious comfortable room with nice balcony. Lovely staff. Great breakfast.
Andrea, 2-night trip
Verified

10/10 Exceptional

Great small hotel. Friendly and accommodating staff. Clean. Most importantly - I slept well.
Richard, 1-night trip
Verified

8/10 Very good

Good location and comfortable rooms. Not too spacious and a little dated - but it’s an older hotel, so expectations managed. Beds firm, but actually very good. Helpful staff, including getting you to the airport early. Front desk is 24/7 so when you have an early start for Tikal, it’s nota problem and the will provide you a packed breakfast of fruit and banana bread, plus water. Good breakfast as well, if you are around for it. Don’t forget the rod garden too, with views to the east of the lake
Tim, 3-night trip
Verified

10/10 Exceptional

Great property with friendly staff.
Lynda, 2-night trip
Verified

10/10 Exceptional

Excellent location on Isla de Flores. Friendly staff, and nice property. Highly recommend!
Katherine, 2-night trip
Verified

10/10 Exceptional

The staff was amazing! Very welcoming and catered to every need. Room was very clean and the free breakfast was phenomenal. I wish I had more time to stay longer. Highly recommend you stay here while in Flores.
Dorian, 2-night trip
Verified

10/10 Exceptional

Comfortable and quiet place to spend two days exploring Flores and taking tours to the Mayan temples. Warm water, clean and within walkable distance to main road
Ignacio, 2-night trip
Verified

10/10 Exceptional

Really nice place in the charming island town of Flores. Highly recommended
John, 1-night trip
Verified

10/10 Exceptional

A relaxing spot.

Staff were lovely and there was such a good and relaxing vibe. Everything designed beautifully. I'd definitely come back here if I returned to Flores.
Lucy, 2-night trip
Verified

6/10 Good

Nice enough place and great breakfast, but not the best value for money compared to other hotels, which were on the edge of the lake with a balcony, for the same price. At Casa Ramona, our room showed a balcony on the photos of the room, however our room did not have a balcony and I think there is only one room which has a balcony.
Warren, 1-night trip
Verified

10/10 Exceptional

The professional and courteous they displayed towards all. Breakfast was included with my stay and it was top quality and delicious. They also offered lunch and dinner, which I had and it was top quality and delicious. They also recommended other establishments to have lunch or dinner if asked. My bed was to my liking, nice, sturdy and comfortable.
Miguel, 6-night trip
Verified

6/10 Good

Simple and affordable

This hotel offers a simple accommodation at affordable prices. Bed was quite comfy, however, the overall appearance of the room could be a bit more thoughtful. The breakfast is very basic and repetitive if staying for a few days, it could do with a choice of fruits and some more options.
2-night trip
Verified

8/10 Very good

Casa Ramona is ideally located near the water front and we loved the roof terrace. The air conditioning in our room was great, especially as it was 42°C when we were in Flores. We didn't get a chance to try breakfast, as we had early starts during our visit. We ordered a packed breakfast, which cost Q40 extra per breakfast, which we didn't really enjoy. We found the times that food was available a bit frustrating as we couldn't have lunch one day. Staff were really friendly. Our bed was not very comfortable but the room was spotlessly clean.
Joshua, 2-night trip
Verified

8/10 Very good

Nice place
Lukasz, 1-night trip
Verified

6/10 Good

Hotel is lovely and the room was perfect. But there was drilling/construction going on at midnight on the top floor and no one to ask about it when I went down to the lobby.
Nicky, 1-night trip
Verified

10/10 Exceptional

I would definitely stay here in Casa Ramona again 👍. Love it
David, 4-night trip
Verified

8/10 Very good

Attention whit the furniture outside terraza after rain clean up thanks more options for breakfast Thanks
Jose, 1-night trip
Verified

8/10 Very good

The place was nice. The beds were really hard to sleep on for the price paid. Our group had a hard time sleeping on the beds. The cost to stay here was higher than expected.
Elvis, 2-night trip
Verified

6/10 Good

It was a nice location but the beds were uncomfortably firm. No tv either though that wasn’t so bad.
Vinod, 2-night trip
Verified

10/10 Exceptional

Flott rom, med velfungerende aircondition. Hotellet er fint både på utsiden og innsiden med en bra kafe i lobbyen. Her får du også servert en knallbra frokost. Anbefales!
Hans Even, 1-night trip
Verified

8/10 Very good

Hübsche Unterkunft, eines der schönsten Häuschen auf der Insel. Sehr leckeres Frühstück. Grosse Betten. Zimmer eher spärlich eingerichtet, aber trotzdem mit Charme und allem was man braucht. Wir hatten ein Zimmer mit Balkon zur Strasse hinaus, was sehr hellhörig war und uns nicht ganz so viel Schlaf bescherte. Im Zimmer wird es sehr warm, durch die Klimaanlage ist dies aber kein Problem.
Pascal, 2-night trip
Verified

10/10 Exceptional

Hotel super bonitinho, localização ótima e equipe atenciosa, eu iria acordar cedo para ir à Tikal e fizeram uma sacola com café da manhã para eu levar. Recomendo muito ficar nele
FABRICIO, 1-night trip