It is a small hotel in a great location, very close to the metro and major sites, a good neighborhood, and quiet. The hardwood floors are lovely.
Beds are decent, though not exceptional - not too hard or too soft. Pillows are stuffed into pillowcases that are half sized – weird. The towels are worn with holes and rips. The toiletries were poor quality.
Bathroom is poorly designed with a half-wall shower that spatters water into the room, and a sink that is very small with little counter space.
Room 801 is supposedly deluxe, only one with no desk, but staff brought up a small table to solve this problem, though there are insufficient outlets, and not all of them function properly.
The room has a balcony with views of nothing worth seeing – just the backs of buildings, and in the summer heat it was unusable. For this we paid extra?
The room is 18 steep stairs up from the top of the elevator, very difficult for two people 82 and 70 years old, especially when malfunctioning keys required returning to the lobby on several occasions. (The staff DID help get the luggage up and down, but it was still stressful.) We should not have been given this room.
Breakfast is two blocks away at a coffee shop with very decent service, but the food and beverages are excellent. It is a very scant breakfast of coffee and croissant or omelet, so not a lot, but very tasty – everything of superior quality.