Located near Historic Center, HOTEL GENESI offers a cozy retreat with in-room WiFi and attentive multilingual staff. Explore the nearby Cathedral of Santa Maria del Fiore and Uffizi Gallery or unwind in the lobby with a TV.
Hotel Genesi offers a great location, putting you within a 15-minute walk of Central Market and Piazza di Santa Maria Novella. Also, Cathedral of Santa Maria del Fiore and Piazza del Duomo are within a 15-minute walk. Public transportation is just a short walk: San Marco University Tram Stop is 4 minutes and Fortezza Tram Stop is 7 minutes.
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 5 days before arrival with check-in instructions and an access code; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Guests are required to contact this property by telephone 2 days prior to arrival to arrange check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets stay free
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Offsite parking within 1640 ft (EUR 35 per day)
DONE
Other information
Smoke-free property
Property amenities
Services
Luggage storage
Multilingual staff
Virtual front desk
Facilities
Television in common areas
Communal living room
Accessibility
Handrails in stairways
Upper floors accessible by stairs only
Tile flooring in room
Room amenities
Be entertained
30-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Laundry detergent
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
More
Daily housekeeping
Local maps
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Parking is available nearby and costs EUR 35 per day (1640 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1Z2R8ROL4
National rating
This property has received its official star rating from the local rating authority.
Also known as
HOTEL GENESI Hotel
HOTEL GENESI Florence
HOTEL GENESI Hotel Florence
Frequently asked questions
Are pets allowed at Hotel Genesi?
Yes, pets stay free.
What are the check-in and check-out times at Hotel Genesi?
Check-in start time: 2:00 PM; Check-in end time: 6:30 PM. Check-out time is 10:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What's the area around Hotel Genesi like?
Hotel Genesi is in Historic Centre of Florence, a short 4-minute walk from San Marco University Tram Stop and 10 minutes' walk from Piazza di Santa Maria Novella.
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Reviews
Hotel Genesi Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.4
Cleanliness
4.8
Amenities
6.0
Staff & service
5.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Aug 25, 2023
Great place for a family
Staff were wonderful and friendly. Water available as well as a fridge to store things. Room was very clean and comfortable.
Andrea
Andrea, 3-night trip
Verified
10/10 Exceptional
May 11, 2024
Clean and clear and comfortable. Staff was very responsive. Outstanding location near Duomo.
Virginia
Virginia, 4-night trip
Verified
8/10 Very good
Sep 27, 2024
Quiet rooms. Short walk from train station, short walk to the marketplace & most major attractions. If you arrive after 6pm, make sure you let them know so they can send you arrival instructions. The place doesn’t have a front desk or check-in area. Free coffee in the morning.
Pete
Pete, 3-night trip
Verified
4/10 Fair
Sep 13, 2024
The property had terrible beds, poor mattresses, and the bed frames kept moving. We asked for an extra blanket that we never received. The showerhead kept falling, making it uncomfortable to take showers. We were charged 4 euros per night per person, as if it were a 5-star hotel. The cleaning staff made a lot of noise early in the morning.
Good things: The location is somewhat convenient.
To make a big bed, they joined two small ones, but they kept separating and moving during the night, so it was difficult to sleep with my girlfriend.
Andres
Andres, 2-night trip
Verified
8/10 Very good
Nov 7, 2024
Near main attractions. No elevator.
Eloida
Eloida, 3-night trip
Verified
2/10 Poor
Jun 8, 2025
This property is horrible. When you get inside the place it smells like urine. Its an apartment like a house. Is it not a real hotel.
Nerlys
Nerlys, 2-night trip
Verified
8/10 Very good
Jan 19, 2025
The overall stay was good. I was disappointed there was no lift. I'm somewhat physically challenged and walking 4 flights of stairs was a bit tough.
Overall, the property served my needs.
Everton
Everton, 5-night trip
Verified
2/10 Poor
Oct 26, 2024
Impersonal, inhospitable, no elevator access definitely not gor seniors.
Melanie
Melanie, 4-night trip
Verified
4/10 Fair
Aug 30, 2023
Not a good Hotel , it’s somewhat like a Hostel
Washroom was very dirty , they don’t do daily housekeeping
Masood
Masood, 2-night trip
Verified
4/10 Fair
May 11, 2024
Stank of sewage in the bathroom. Toilet paper never restocked. Very noising with people checking in at 11pm and allowing their kids to run up and down the hall.
Shanti
Shanti, 3-night trip
Verified
6/10 Good
Jun 13, 2025
Positives - great location, decent sized room, fridge inc water for all kept in fridge, tea and coffee with kettle in common area you are in when you enter. Large table in this area to eat at if you wish. Bed and pillows v comfy. Brilliant location and very informative instructions how to gain entry to the hotel sent in advance. Our room was available at midday when we arrived to drop our bags so we were happy we could check straight in. We were also able to leave our bags following check out.
Negatives - Cleaning staff enter the property early and do not try to stay quiet. Unfortunately we were also next to the office and due to the age of the building the lock woke us each morning at 7.30. It was hard to air the room following having a shower. If you’re an early bird then most of these things are unlikely to bother you. It would have been nice if milk had been provided to have with teas & coffees.
Katayune
Katayune, 3-night trip
Verified
2/10 Poor
Jun 7, 2025
HorrÃvel, pensão de segunda categoria, muitas escadas, quarto minúsculo com paredes finas, fujam desta fria
Renato Alves
Renato Alves, 3-night trip
Verified
10/10 Exceptional
Oct 24, 2024
No esperes un hotel grande y lujoso, es magnÃfico para una estancia corta en Florencia, muy seguro y cómodo, limpio y tranquilo, las instalaciones son buenas y no son viejas, y tiene un estilo propio. agradezco a la chica que me atendió, muy amable desde el principio hasta el final. Me encantó Florencia!
SOFIA DEL CARMEN LLAMOSAS
SOFIA DEL CARMEN LLAMOSAS, 2-night trip
Verified
2/10 Poor
Sep 3, 2023
Entraban a mi habitación cuando no estaba sin autorización