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Bancal Hotel & Spa

2.5 star property
Mountain hotel in San Sebastián de La Gomera with 5 outdoor pools and spa

Choose dates to view prices

At Bancal Hotel & Spa, unwind in the garden or by one of 5 outdoor pools. Take advantage of a swim-up bar and relax at the onsite spa. With free in-room WiFi, a hair salon, library and children's pool nearby guests have left reviews raving about their stay.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • 5 outdoor pools
  • Free beach shuttle
  • Steam room
  • Beach towels
  • Children's pool
  • Swim-up bar
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
The current price is CNY1,284
CNY1,374 total
includes taxes & fees
May 15 - May 16

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, Garden View (Bancal Garden)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Garden View (Bancal Garden)

9.6 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Ocean View

Down comforters, in-room safe, desk, laptop workspace

Double Room, Ocean View

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Garden View

Down comforters, in-room safe, desk, laptop workspace

Triple Room, Garden View

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Ocean View

Down comforters, in-room safe, desk, laptop workspace

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room, Terrace (Bancal)

Down comforters, in-room safe, desk, laptop workspace

Double Room, Terrace (Bancal)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Garden View (4 pax)

Down comforters, in-room safe, desk, laptop workspace

Family Quadruple Room, Garden View (4 pax)

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Quadruple Room, Sea View (5 pax)

Down comforters, in-room safe, desk, laptop workspace

Family Quadruple Room, Sea View (5 pax)

  • 61 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Bancal Junior Suite)

Junior Suite (Bancal Junior Suite) | Down comforters, in-room safe, desk, laptop workspace

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801

What's nearby

  • La Gomera Beaches - 5 min drive - 1.9 km
  • Playa Ávalo - 5 min drive - 1.9 km
  • San Sebastian de la Gomera Harbour - 9 min drive - 4.5 km
  • Asuncion de San Sebastian de La Gomera Church - 9 min drive - 4.6 km
  • Garajonay National Park - 22 min drive - 15.8 km

Getting around

  • La Gomera (GMZ) - 57 min drive
  • Free beach shuttle

Restaurants

  • ‪Restaurant - ‬5 min drive
  • ‪Ambigú - ‬9 min drive
  • ‪Bar Colombino - ‬8 min drive
  • ‪Los Laureles - ‬9 min drive
  • ‪Poolbar - ‬9 min drive

About this property

Bancal Hotel & Spa

  • Situated by the ocean, Bancal Hotel & Spa is a great choice for a stay in San Sebastián de La Gomera. You can visit the spa to be pampered with body wraps or mani/pedis. Other highlights include 5 outdoor pools, a steam room, and a children's pool.

At a glance

DONE

Hotel size

    • 276 rooms
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Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Offsite

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Swim-up bar
  • Water dispenser

Traveling with children

  • Children's pool
  • Lifeguard on site

What to do

  • Free beach shuttle
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scuba diving nearby

Working away

  • Meeting rooms
  • Conference space (2250 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels
  • Bike cleaning
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Library
  • 5 outdoor pools
  • Bicycle parking
  • Full-service spa
  • Steam room
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 41
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Pillow menu
  • Down comforter
  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Bancal Hotel & Spa offer free cancellation for a full refund?

Yes, Bancal Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bancal Hotel & Spa ?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Bancal Hotel & Spa ?

Sorry, pets aren't allowed.

Is parking offered on site at Bancal Hotel & Spa ?

Yes, there's free self parking.

What are the check-in and check-out times at Bancal Hotel & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Bancal Hotel & Spa and nearby?

Have fun with nearby activities like hiking, mountain biking, and mountain climbing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Bancal Hotel & Spa also has a steam room and a garden.

What's the area around Bancal Hotel & Spa like?

Bancal Hotel & Spa is located on the waterfront. Popular attractions include La Gomera Beaches, which is 7 minutes away by car.

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Reviews

Bancal Hotel & Spa Reviews

9.4

Exceptional

10

Cleanliness

9.6

Amenities

9.2

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The property's pools were great, with many reviewers praising their quality and availability. (7 reviews)
  • Breakfast offered an excellent selection of good food with a wide choice of options. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Fantastic hotel, spacious and immaculate with outstanding views and very good service.
Jacqueline, 7-night trip
Verified

10/10 Exceptional

The staff were very courteous, the food was great and the Hotel was just lovely. Looking forward to going back.
Kyle, 6-night trip
Verified

8/10 Very good

beautiful design , very clean, great staff
Jeroen, 1-night trip
Verified

8/10 Very good

Nice hotel. We liked the stripped back contemporary feel & especially the indigenous planting around the grounds.
Louise, 2-night trip
Verified

10/10 Exceptional

Wonderful hotel with amazing swimming pools. Many bars. Interesting architecture
Laurent, 3-night trip
Verified

10/10 Exceptional

It felt more like five than four stars. One of the best hotels we’ve experienced. Fantastic food, beautiful surroundings and friendly professional staff. Beautiful spa, and nice gym albeit a bit small. We will be back soon.. and for mote than five days next time. Thanks
Stig, 5-night trip
Verified

10/10 Exceptional

Amazing property! Unique layout, beautiful architecture/decor. Still feels brand new. Great views. Quiet.
Desha, 2-night trip
Verified

10/10 Exceptional

Gorgeous hotel, very large hotel but still feels quiet. Very good service and pools are awesome. Everything is very clean and spacious. Recommended. I do hope it stays the only hotel of this kind on La Gomera though, to keep the charm and authenticity of La Gomera alive.
Sylvain, 1-night trip
Verified

10/10 Exceptional

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Paola, 3-night trip
Verified

10/10 Exceptional

Fenomenal

Where ti start… Fantastic place with great pools, service, elegant and very quiet… even its big, you almost don’t see other guests…. Always available beds at pool, very quiet… View to ocean and Teide… Its 4 starts and i dint understand how it’s not 5 stars… Can’t wait to return..
Milos, 5-night trip
Verified

10/10 Exceptional

Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Neill, 7-night trip
Verified

10/10 Exceptional

The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Douglas, 1-night trip
Verified

10/10 Exceptional

Very nice, comfortable new hotel. Good breakfast. Location is not so good. Service is ok for a 4 star hotel (even the hotel could have been 5 star, it is not).
Trine-Marie, 1-night trip
Verified

8/10 Very good

This is a beautifully presented and brand new hotel. The property is largely single story but traverses the hillside in at least 5 terraces. This means that multiple lifts need to be taken to reach lower levels of the hotel, and that part of your journey there will be in the open air. For this reason, I’d recommend asking for a room on a higher level. The entertainment was great. Food was okay. The hotel is located a fair way out of San Sebastián and the hotel shuttle, which operates twice a day in each direction is not free. There is no on-site shop selling essentials, and the reverse-osmosis filtered water fountain is only available to guests at breakfast. For this reason I’d strongly recommend hiring a car for the duration of your stay.
Christopher, 7-night trip
Verified

8/10 Very good

This is an excellent hotel in every day. however it's let down by one major thing which is obvious from previous reviews. The distance from civilisation lets it down and has not been addressed by management. There is a specific timed shuttle bus which has to be paid for at the same cost as a local taxi. The remote location could easily be mitigated if there was a courtesy shuttle bus that ran regularly or on demand. There is a man on the security gate operating the barrier which seems little relevant value far better to employ dedicated shuttle bus drivers for free and there would probably no more negative reviews as it's a fabulous hotel and the food is excellent as are the staff, cleanliness and facilities
Sue, 2-night trip
Verified

10/10 Exceptional

It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Emilio E, 2-night trip
Verified

10/10 Exceptional

Greatest pool getaway

Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period.
thomas, 2-night trip
Verified

8/10 Very good

Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
June, 2-night trip
Verified

10/10 Exceptional

Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Inmaculada Simancas, 1-night trip
Verified

10/10 Exceptional

Nice, new hotel

Very nice, new hotel. Good breakfast. Service not 5 star (but also, this is not a 5 star hotel - it is 4 star). Fantastic view. Very nice pool areas. A little far away from the city (or anything) - you need shuttle, taxi or car.
Trine-Marie, 1-night trip
Verified

10/10 Exceptional

Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
PAVEL, 1-night trip
Verified

8/10 Very good

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
John, 2-night trip
Verified

10/10 Exceptional

Best on the island… but…

Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h….
Milos, 1-night trip
Verified

6/10 Good

Nice stay, fantastic view

A bit pricey according to what you get, (maybe because we we there around new year), but it is new, clean and comfortable with a fantastic view of Teide. Good pillows. Quiet. Fantastic sunrises. Regarding lunch the menu did not have many choices and what it did have was a bit to “special”, so we missed some more choices. Also.. Unfortunately the first day we called the reception more than 10 times in four hours to tell them we had a problem with the light that kept turning off, however they did not do anything before we packed our luggage and went to the reception to get a new room. We did get a new room and everything was fine then. Maybe it had to do with the owner who was there to observe, and everywhere the staff suddenly seemed very stressed and nervous trying to do their best (compared to our privious visit), however it had the opposite effect:-) Fortunately the next days the atmosphere where more calm again:-)
3-night trip
Verified

6/10 Good

This property has the potential to be truly spectacular. We chose it for the final few days of our holiday, hoping to do some work planning and enjoy a soft landing before heading home. The setting and design are stunning—cozy beds, beautifully landscaped gardens, incredible concrete work, and thoughtfully chosen furniture and decor. However, we found the lack of privacy disappointing. The shower and toilet areas had no walls, only glass, and the lounge chairs were just a few feet from our neighbors, which felt uncomfortably close. Wi-Fi was a major challenge. It was spotty at best, which made our work-focused visit difficult and frustrating. This property is not ideal for a working vacation. While I’d read reviews mentioning limited restaurant access, it was still surprising that such a large facility with four restaurants offered so little selection, restricted hours, and an overall lack of flexibility. Rather than feeling welcomed, we frequently encountered a “no” instead of a “let’s make it work” attitude from staff. That said, the hydrotherapy circuit and spa were the highlights of our stay—both were absolutely wonderful. Overall, while there’s much to love, the experience fell short in key areas that could easily be improved
gregory, 3-night trip