The rooms are very nice, but the main property needs a little TLC. Elevator didn't work for the first few days.
Glenn
Glenn,7 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 1 月 21 日
Bad business
I booked and paid to stay here. After a day of flights and bus travel I finally arrived exhausted to have them tell me that they have no rooms. I had even walked there with my luggage from the bus station. They didn’t seem to care.
Ronald
Ronald,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 14 日
We booked as a flight and room package. When we arrived, there was no room. Horrible situation and staff were not very concerned or helpful :(
Robert
Robert,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Moises
Moises,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 29 日
Near Quinta Avenida and Calle Constituyentes, this property is wonderful ! Very modern and spacious and clean. Easy walk to everything in Playa Del Carmen. I love the Acapulco style chairs!
Arthur
Arthur,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 4 日
El personal muy amable y accesible el lugar muy bien ubicado y amplio
Gabriela
Gabriela,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 18 日
Geneviève
Geneviève,7 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 1 月 3 日
When we first got there the condo had a funky smell. The bed sheets were not changed before getting there, and there was dirt on them. Also the internet was not working, and the tv was not functioning. There is no provided blankets only sheets. Everything else was fine and had a good time.
JULIO CESAR
JULIO CESAR,5 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 1 月 1 日
Hui
Hui,7 晚行程
Expedia真实住客点评
10/10 绝佳
2023 年 10 月 19 日
ARTURO
ARTURO,3 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 8 月 20 日
Great location, disappointing facilities
The rooms are nice and comfortable. The location is great in the heart of downtown near grocery stores. I have stayed here before and liked it. However, they are understaffed and it is beginning to show! The pool was dirty and full of algae when I arrived. They attempted to clean it, but did not stay on top of it or the filter didn't work. It was dirty for most of the week that I was there, and I did not get in. The internet dropped sporadically. The cleaning service was very slow to respond. It's a great building, but can use a facelift throughout.