Encanto Riviera

Property class: 2.5
Hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Encanto Riviera puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool and indulge in massages. Also, Mamitas Beach and Playacar Beach are within a 15-minute walk.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Housekeeping once per stay
  • Near the beach
  • Outdoor pool
  • Beach towels
  • Spa services
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Self-serve laundry
  • Concierge services
  • Barbecue grills

Feel at home (6)

  • Kitchen
  • Separate dining area
  • Television
  • Garden
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY617
CNY768 total
includes taxes & fees
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Apartment

A hotel room with a bed, a painting of a turtle, a lamp, and a door.

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 95 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms

A modern dining area with a black table set for six, surrounded by chairs. A kitchen with dark cabinets and a refrigerator is visible in the background.

Luxury Apartment, 2 Bedrooms

  • City view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
Gonzalo Guerrero, Playa del Carmen, QROO, 77710

What's nearby

  • Central Square - 2 min walk - 0.2 km
  • Quinta Avenida - 5 min walk - 0.4 km
  • Quinta Alegría Shopping Mall - 6 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Mamitas Beach - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪El Árbol de la Diez - ‬3 min walk
  • ‪Logia Café - ‬1 min walk
  • ‪Zitla - ‬1 min walk
  • ‪La Chancla - ‬3 min walk
  • ‪El Tapas Restaurante - ‬1 min walk

About this property

Encanto Riviera

  • Encanto Riviera puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool and indulge in massages. Also, Mamitas Beach and Playacar Beach are within a 15-minute walk.

At a glance

Hotel size

    • 31 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free secured, covered onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Barbecue grills
  • Water dispenser

What to do

  • Beach nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Beach towels
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Spa services

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Laundry detergent

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Heated floor (bathroom)

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Printer

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Rice cooker
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Blender

More

  • Housekeeping once per stay
  • In-room safe
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

Encanto Riviera Hotel
Encanto Riviera Playa del Carmen
Encanto Riviera Hotel Playa del Carmen

Frequently asked questions

Does Encanto Riviera offer free cancellation for a full refund?

Yes, Encanto Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Encanto Riviera?

Yes, there's an outdoor pool.

Are pets allowed at Encanto Riviera?

Sorry, pets aren't allowed.

Is parking offered on site at Encanto Riviera?

Yes, there's free self parking.

What are the check-in and check-out times at Encanto Riviera?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Encanto Riviera?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.

What is there to do at Encanto Riviera and nearby?

Encanto Riviera has an outdoor pool and spa services, as well as a garden.

Does Encanto Riviera have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a blender, a coffee maker, and a toaster.

Does Encanto Riviera have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Encanto Riviera like?

Encanto Riviera is a short 8-minute walk from Playa del Carmen Main Beach and 5 minutes' walk from Quinta Avenida.

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Reviews

Encanto Riviera Reviews

7.0

Good

7.0

Cleanliness

7.0

Amenities

6.2

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Near Quinta Avenida and Calle Constituyentes, this property is wonderful ! Very modern and spacious and clean. Easy walk to everything in Playa Del Carmen. I love the Acapulco style chairs!
Verified review

10/10 Exceptional

Everything was great Stuff was helpful and kind Location is great,close to everything Just I wish it was everyday cleaning But overall we love it and def highly recommend
Verified review

6/10 Good

When we first got there the condo had a funky smell. The bed sheets were not changed before getting there, and there was dirt on them. Also the internet was not working, and the tv was not functioning. There is no provided blankets only sheets. Everything else was fine and had a good time.
Verified review

6/10 Good

Great location, disappointing facilities

The rooms are nice and comfortable. The location is great in the heart of downtown near grocery stores. I have stayed here before and liked it. However, they are understaffed and it is beginning to show! The pool was dirty and full of algae when I arrived. They attempted to clean it, but did not stay on top of it or the filter didn't work. It was dirty for most of the week that I was there, and I did not get in. The internet dropped sporadically. The cleaning service was very slow to respond. It's a great building, but can use a facelift throughout.
Verified review

8/10 Very good

The rooms are very nice, but the main property needs a little TLC. Elevator didn't work for the first few days.
Verified review

2/10 Poor

We booked as a flight and room package. When we arrived, there was no room. Horrible situation and staff were not very concerned or helpful :(
Verified review

2/10 Poor

Bad business

I booked and paid to stay here. After a day of flights and bus travel I finally arrived exhausted to have them tell me that they have no rooms. I had even walked there with my luggage from the bus station. They didn’t seem to care.
It’s a pretty junkie place.
Verified review

6/10 Good

La propiedad está bien, pero yo renté la habitación para venir a descansar y el acceso de la alberca estuvo el domingo cerrado por otros propietarios que están haciendo uso del área y pusieron una cadena y un candado, sin permitir el acceso a nadie más. En recepción nadie te sabe decir porque, pero simplemente no pudimos hacer uso del área común.
Verified review

10/10 Exceptional

El personal muy amable y accesible el lugar muy bien ubicado y amplio
Verified review

6/10 Good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

2/10 Poor

Verified review

10/10 Exceptional