Insor, nestled near Alexanderplatz, is a haven of comfort. Connect with the city using in-room WiFi and make your travels seamless with express check-in and luggage storage. Previous guests have praised the multilingual staff.
CEBE COFFEE ROASTERS Coffeeshop Berlin - 4 min walk
Shanxi Nudelhaus - 1 min walk
Thai Curry - 1 min walk
About this property
Insor
At Insor, you'll be within a 10-minute drive of Alexanderplatz and Uber Arena. Also, Museum Island and Berlin TV Tower are within a short drive. Public transportation is just a short walk: James-Hobrecht-Straße Tram Stop is 4 minutes and Proskauer Straße Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
15 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 66 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Free offsite parking nearby
DONE
Other information
Smoke-free property
Property amenities
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Traditional architecture
Room amenities
Be entertained
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Yard
Individually furnished and decorated
Freshen up
Shared bathroom (in-room sink)
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Weekly housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 percent will be charged
Optional extras
Credit card charges are subject to an extra charge
Children & extra beds
Cribs/infant beds are available for EUR 9.9 per night
Rollaway beds are available for EUR 9.9 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Also known as
Insor Hotel
Insor Hotel Berlin
Insor Motel Berlin
Insor Motel
Insor Berlin
Insor Berlin
Insor Pension
Insor Pension Berlin
Frequently asked questions
Are pets allowed at Insor?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 66 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Insor?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Insor?
Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is noon. Express check-in and check-out are available.
Does Insor have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Insor like?
Insor is in Friedrichshain, a short 4-minute walk from James-Hobrecht-Straße Tram Stop and 13 minutes' walk from Boxhagener Platz.
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Reviews
Insor Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.2
Cleanliness
7.8
Location
5.6
Staff & service
6.0
Property conditions & facilities
Reviews
Verified
6/10 Good
Oct 31, 2023
Ringing church bells
If you like to sleep in, this is not the place for you. The Church just next door rings it bells every half hour from 8 am. Other than that it’s nothing special but also nothing really to complain about.
Henrik
Henrik, 3-night trip
Verified
2/10 Poor
Feb 7, 2020
Die Matratzen waren durch ich lag direkt auf der Sprungfeder und das Kinderbett wölbte sich nach unten durch.
Die Ablagen waren fleckig und mit Glasrändern verseht. Es war bitter kalt, da die Heizung aus war. (Im Bad gab es gar keine Heizung) Die Rollläden mussten wir geschlossen halten, denn die Möglichkeit bestand, dass jemand durch die nicht mehr richtig abschließbaren Fenster reinkommt (die Zimmer sind direkt im Erdgeschoss, dementsprechend auch laut nachts) Der Checkin ist nur zu bestimmten Zeiten möglich, ansonsten ist abgeschlossen. Wir sind nach der ersten Nacht in ein neues Hotel für nur 10€ mehr.
Sia
Sia, 3-night trip
Verified
8/10 Very good
Nov 24, 2019
Nuke Club - cool hotel - retro
We liked the area close to Nuke Club and bars good food at the bistro, my father and I felt very welcomed :)
Verified traveler
2-night trip
Verified
4/10 Fair
Mar 12, 2019
NE DOVOLEN!!!!!!!!!!!!!!!!!
zhutkij zapax hlorki v nomere,pruzhini v matrasah zhivut v vashem tele,foto etogo nomera! / no ono daleko ot dejstviteljnosti/ tam vsje sero i ne ujutno. tam netu etix zanavesok,mezhdu oknami stoit uzhasnaja tumbochka s tv, ne sovetuju za eti denjgi+oplatu trebujut nalichnimi,kartochkoj rasplatitsja nevozmozhno.
Dmitrijs
Dmitrijs, 3-night trip
Verified
10/10 Exceptional
Feb 19, 2019
very nice
Einfaches aber ausreichendes Zimmer... leider mit nicht wirklich viel Tageslicht, aber wenn man nur zum übernachten da ist, vollkommen zu empfehlen. Vor allem die Lage mitten in der Mitte von Friedrichshain ist super!
Verified traveler
1-night trip
Verified
8/10 Very good
Nov 13, 2018
Pas de réception: à 10h nous avons attendu pour déposer notre bagage avant le checkin et c’était impossible .
La chambre très grande et très propre mais la literie est très ancienne et les matelas à ressorts qui sont vieux de 20 ans .
Personne ne parle anglais sur place .
Rapport qualité prix ok
Ana
Ana, 2-night trip
Verified
2/10 Poor
Feb 25, 2018
Soha többet!
Nincs fűtés a hotelban a szobában 11-12 Celsius fok van!
Gábor
Verified
6/10 Good
Sep 25, 2017
2 days in Berlin
The hotel-pension itself is very well situated, the room was clean, but still noisy (I guess because of the other people staying there).
Only problem: I didn't receive any information about the check-in time. I arrived to find the place closed.
So yes, it was annoying at that moment. In particular because I was thinking I was going to an actual hotel. Besides that, the price is very correct for that situation in the city, lots of cool café/bars nearby.
El
El, 2-night trip
Verified
8/10 Very good
Aug 2, 2017
Eh
It was okay. Could use some better customer service.
Verified traveler
1-night trip
Verified
2/10 Poor
Sep 17, 2016
Dårlige ophole meget beskit værlse og dårlig seng gamler hotel pension
yomana
Verified
8/10 Very good
Sep 4, 2016
Bra läge och trevlig personal. Speciellt en tjej vid namn lidya gjorde vår vistelse utmärkt och hjälpte ofta till. Annars är hotellet väldigt enkelt men bra för sitt pris och med tanke på sitt läge. Nära U-bahn och några få stationer från Berlins "mitte" (centrum).
Josefin
Verified
2/10 Poor
Mar 7, 2016
Mehr als nur ein naja ist nicht drin...
Die Empfangsdame war sehr behäbig...war nicht in der Lage, sich von ihrem Stuhl zu erheben. Ansonsten war das Zimmer sehr spartanisch und lieblos eingerichtet. Der Fernseher hatte nur zwei Sender. Im Bad gab es nicht einmal eine Ablage...das Waschbecken war sehr, sehr klein und der Seifenspender hing schief in der Wand uns war defekt.
Verified traveler
Verified
6/10 Good
Dec 9, 2015
not as good as it looked online
The hotel was a bit of a disappointment. The mattresses were very uncomfortable and the pillows thin. The walls were chipped and the bathroom was a bit shabby. The shower, though, was great, as was the water pressure that came from it. The wifi worked great throughout our stay.
Our room was right next to the church which would chime every hour and half hour through the day. I believe it stopped between 23:00 and 08:00 in the morning, so if you want to sleep between those hours (and I guess most people do) then this is fine, but for us, it was a bit of an irritation.
The location of the hotel though, was central to our decision to stay there. It is quite central and gives very easy access to sightseeing destinations, museums etc in the city centre.
Overall, the presentation of the hotel online is quite far from the reality of our experience and that is why my ratings are fairly low. We have paid the same price for hotels of much higher quality.
Oh, and for English users; there are no tea making facilities in the rooms.
Verified traveler
Verified
4/10 Fair
Nov 26, 2015
Cheap but very low standard
Positive with this hotel is that it's in a good neighborhood and it's cheap. The room was also very large. The hotel is in pretty bad shape though and while we stayed there the wifi almost never worked and the lamp in our bathroom stopped working so we had to take showers in the dark. The room was very cold and the room pretty dirty. Since the reception is never open we never got any help either.
Sandra
Verified
2/10 Poor
Nov 3, 2015
Nie wieder.
Wir haben Dreibetzimmer reserviert, aber nur zweibettzimmer bekommen.
Der Kopfkissen war total dreckig und stank nach Zigaretten.
igentlich anze Zimmer stank nach Zigaretten, also ganze Nacht müßten wir lüften, daraus sind zwei Erkältungen.
Nie wieder!!!
Michal
Verified
8/10 Very good
Oct 21, 2015
Tutto sommato non èstato male, una pecca, ma credo sia una caratteristica di Berlino, i cuscini alla tedesca, improponibili, il lavandino davanti al letto ma Berlino est è così alla fine. Non male il resto, zona ottima
linda
Verified
8/10 Very good
Jul 10, 2015
Bastante bien
Bien para el precio. Muy fresquito para el calor que hacía afuera, salvo un día en que la señora de la limpieza nos encendió los radiadores y cuando llegamos por la noche parecía el infierno. Zona bien comunicada. El wifi flojeaba en ocasiones.
Verified traveler
Verified
6/10 Good
May 27, 2015
Nice hotel
Good but the room was very cold and the tolietseat was faulty.
nels
Verified
6/10 Good
Mar 13, 2015
Leider kein Frühstück. Bad ist viel zu klein.
Berlin ist eine geile Stadt und eine Reise wert. Wir kommen wieder!
Verified traveler
Verified
8/10 Very good
Mar 3, 2015
Cheap and cheerful
Good location (near Samariterstrasse U-Bahn station), plenty to see and do in the area (cafés, shops, clubs, parks). Big clean room with '80s furniture (bed could be more comfortable). Reception usually closed but we were free to go out and come back at all times. Wi-Fi worked perfectly well.
Monika
Verified
4/10 Fair
Feb 25, 2015
Poor choice
First of all, I'd made a poor choice because I chose Insor Hotel which is open only until 8:00pm. Even though I paid for this hotel, I had to go and buy another one... Next day I arrived around 3:00pm and I tried to talk with receptionist but she did not speak any English. She spoke German but I don't. Fortunately, we were able communicate in Russian.
When I get to my room, the room looked like on the photo on the website. The room was fairly clean and specious. There was also a sink in that room. One thing that I don't understand at all is that there was no hot/warm water! Unbelievable... It is almost the center of Berlin, the capitol of Western country Germany, it was 2015 and there was ONLY cold water in my room...
I have to say that I chose this two stars hotel just because on Expedia.com it was stated that they have free parking lot. In fact, they don't provide free parking lot. They ask clients to park the car on the street next to hotel. It is free but it is extremely difficult to find a spot. Since it is for free, everyone wants to park there.
In conclusion, I don't recommend this hotel and next time, certainly, I will go to another hotel.
Jose
Verified
8/10 Very good
Jan 4, 2015
Nice hotel close to u-bahn
This was a very nice one with a good location close to the u-bahn and Alexanderplatz!
The rooms were good and the people who worked there were sweet.
The only bad thing about it was that the people who worked there wasn´t really good at english, but apperently German´s aren´t good at english anywhere..!
H
Verified
8/10 Very good
Nov 2, 2014
Guter Standort
Erdgeschoß war ein wenig unheimlich.
Besonders die Kinder hatten Probleme damit.
Verified traveler
Verified
4/10 Fair
Oct 13, 2014
Das ist kein HOTEL sondern ein HOSTEL
Für diejenigen die mit einem Hostel bei der Reise rechnen ist es ok. Ich erwartete ein Hotel, also war die Entäuschung RIESIG.
Die Zimmer stinkten nach altem Rauch, ist alles ein Altbau.... Rezeption, wenn man es so nennen kann, nur an paar Stunden am Tag geöffnet. Bei der Reservierung ein doppelbettzimmer gebucht, bei der Ankunft hieß es dann wenn du ein richtiges Doppelbett haben willst musst es als Sonderwunsch angeben und natürlich draufzahlen .... Beim buchen vom Zimmer ebenso angegeben dass wir frühstück haben wollen, gabs dann natürlich nicht....
Ria
Verified
4/10 Fair
Sep 22, 2014
Ikke igen
Det er ikke et sted vi tager hen igen. De tog ikke visa og receptionisten kunne ikke det mindste engelsk så det gjorde det hele noget mere besværligt. Til penge var værelset fint nok. Det var kun til overnatning da vi skulle opleve berlin, så på den måde var værelset udemærket..