Disappointing facilities, room rate is over-charge
Facilities is wear and old, the bathroom/toilet slide door is shaking and could not close completely, the gap cause leakage of bad smell to the bed which is close to the toilet door. The washing basin is too small causing splash of water when washing face or brushing teeth. The space is too small for 3 person room which no space to place 2 medium sized luggage suitcases. Heater is far from the double bed which is not warm enough during the night at 0 degree. Wi-Fi always disconnected.
Price is comparable to 3 star plus hotel for the nights of Friday and Saturday, too expensive and can’t be acceptable to pay for poor facilities.
Chi Chiu
Chi Chiu,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 6 月 30 日
A friendly and helpful staff.
The lady at front desk was super helpful! I forgot her name. But still remember she patiently told me about the facility in the dining area. She cleaned up all the cups once again. She called the taxi for me to the Gatwick Airports with a very low price the next morning . Thanks again!
Pros: Room was very clean and in a great location. Checkin was easy and pleasant. Price was right.
Cone:
Key was difficult to use in door - had to swap it for another one. Patches on walls and electrical outlets attached with duct tape. Room had the world’s smallest bathroom! One of those 1970’s afterthoughts. Could barely stand in it and brush your teeth. Shower head was broken so had to prop it up against the wall, but had decent hot water. Happy to have window that opened but no way to control the heat so keeping it open meant the heat was on full steam which made it even hotter.
Angela
Angela,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 19 日
The room was ok but there is a sign to say hot water can take up 10 mins to arrive in the room, it never did get warm so we had to wash in cold water.
KAREN
KAREN,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 12 日
No, not really
Needed digs for two nights, for the Iron Maiden gig at London Stadium. Booked late, and this was virtually the only place in central London that I could almost cover by using bonus nights. The place is very worn down, the room did not feel very fresh/clean, the en-suite bathroom (i.e. the shower/loo cabinet in the corner of the room) was claustrophobia inducing, and leaked water rahter generously. I do not travel to spend time in hotels, and I am not very picky, but I will not return to this place.
Dan
Dan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
nice place, staff very friendly
KAREN
KAREN,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
Kelpo hotelli. Ei mikään paras, mutta kelpaa paremman puutteessa.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Alma
Alma,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 3 日
MEI LING ADA
MEI LING ADA,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
Gregory
Gregory,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 25 日
Christen
Christen,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Serviceable and inexpensive. This place is great if you need a cheap room and nothing fancy. Good location for those who walk a lot or take transit.
Megan
Megan,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Perfect location! So easy to get everywhere and the location is in a really nice part of Victoria. We booked to stay in twin room with private bathroom but the toilet wasn’t flushing. The lady at the front desk had a look and immediately changed our room for us. Very happy with this service! The room is well kept and didn’t feel dirty. The only thing that was uncomfortable was the pillow and beds. My partner and I had back and neck pain our whole trip because of it. Other than that I cannot complain because for the price, I was very happy with this hotel! So overall I would recommend to stay here :)
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 22 日
We were not expecting much due to reviews I had read. But it was clean. However room stunk of cigarette smoke. We had a collapsible bed, small, doubtful.it was even 4ft 6", reasonably comfortable. We paid for a slightly larger room but bathroom was still tiny, and not fit for someone with mobility issues. At least a foot high to step into a very cramped bathroom area. Shower its self good power but room to shower was extremly cramped . Could not shut bathroom door if seated on toilet. Ceiling fan only worked when light was on. Lights in bathroom not working. No fan in room to cool it down on a hot summer evening. Very basic , Very over priced at over £150 per night for what we got.
Jillian
Jillian,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 18 日
The accommodation did not have a lift, and the stairs were narrow, making it difficult to carry heavy suitcases by hand. My room had windows that couldn't be opened and no air conditioning, so it was filled with a peculiar smell. There was no ventilation at all. There was a ceiling fan, but it was very old, and the axis was wobbly, making it seem like it would break and fly off if turned on. The fan was also very noisy, disturbing my sleep. The en-suite bathroom was much smaller than expected, almost like something a prisoner would use.
The only saving grace was its proximity to Victoria Station. It seems that some rooms have a refrigerator while others do not. This was the worst accommodation I have ever stayed in.
Yoshiki
Yoshiki,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Talita
Talita,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 13 日
Stayed recently for a work trip as the location is great! Having seen the pictures I thought the hotel would be basic which was fine as it was only for the one night with a late arrival, but it was a lot more basic than expected.
It wasn’t a proper bed, just a cheap metal frame. There was no hot water (and I did wait the 3-10 mins as the sign on the bathroom door advised for it to heat up) . My colleagues bathroom was so small they hit their head on the door multiple times and the window in my room was difficult to lock. The room and window (ground level) were unlocked and open on arrival. The door itself was an old school lock and had a gap between the door and frame where I could see the corridor outside. Didn’t feel 100% safe staying here.
That being said, room was clean as was the bedding and towels. The person on reception was also friendly.
Never one to leave a bad review but definitely dont think this was worth the £120 paid
Jennifer
Jennifer,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 8 日
Nice ppl running the place. One key per room so if youre rooming with friends then you will need to work out the key situation. The bathroom door in 204 looked like it had some poo on it. Cheap stay and within walking distance to big ben.
Erin
Erin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Bargain of a hotel for the area. Room was small and basic but clean.
Andrew
Andrew,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 26 日
Hotel is conveniently located. Victoria train station is 10mins walk away. Hotel is a little run down. Furniture kind of old and cramp but clean. Still decent if you simply want a place to sleep.