My best friend routinely checks her beddings immediately upon entry of the room to be safe and found a dozen black spots at the seams of the most bottom bedsheets. Upon discovery, my friend did not feel comfortable staying there as she took photos and confided in her dad and public health under the suspicion that the spots were from bed bugs. When we went to the front desk, I stated that we would like to check out and I don’t need a refund, but that I do not want to be charged for a $300 deposit for black spots that were already there prior to our entry. The manager immediately asked where did we come from and twisted it as if we brought the bed bugs before he even sent any employee to check and/or verify our claim. My friend and I arrived separately but was there for no more than an hour, altogether. Even if the manager does not like being accused of uncleanliness, he should not be so rude to deflect it back to clients without any effort to compensate or make amends first. They later offered us to go to another room, but the damage was done. The service and attitude from the manager ruined any desire to ever come back and once I had confirmation that they won’t charge the deposit of $300, which may still happen by the likes of previous bad reviews… my friend decided that we ought to report the hotel to Public Health for an inspection. If the manager simply apologized, offered a different room, advised they won’t charge the deposit, then I would have just accepted the lost.