L7 WEST LAKE HANOI By LOTTE HOTELS

Property class: 5 and above
Luxury hotel with golf course, connected to a shopping center, near Lotte Mall Tay Ho

Choose dates to view prices

L7 WEST LAKE HANOI By LOTTE HOTELS features a golf course and puts you just steps from Lotte Mall Tay Ho. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and nearby shopping.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center

Feel at home (6)

  • Playground on site
  • Television
  • Garden
  • Daily housekeeping
  • Elevator
  • Minibar
The current price is CNY859
CNY974 total
includes taxes & fees
Oct 17 - Oct 18

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Studio Suite (DOUBLE)

A modern hotel room with a large bed, a yellow armchair, and a city view through large windows.

Studio Suite (DOUBLE)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Twin Beds

A hotel room with two beds, a TV, and a large window offering a city view.

Studio Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

A hotel room with a large bed, a TV mounted on the wall, a wooden nightstand, and a door leading to a bathroom.

Superior Room (CONVERTIBLE)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Family)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Superior Room (Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed (Handicap)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden headboard, and a small bedside table with a lamp.

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed

View all photos for House, 1 King Bed (Upper)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of a cityscape through a large window.

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT STANDARD

  • Sleeps 10

Bed in dormitory STANDARD

  • Sleeps 1

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About the neighborhood

Map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 km
  • Trinh Cong Son Walking Street - 3 min walk - 0.3 km
  • Rising Sun Park - 5 min walk - 0.5 km
  • West Lake - 7 min walk - 0.6 km
  • Ho Tay Water Park - 7 min walk - 0.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 23 min drive
  • Hà Đông Station - 17 min drive
  • Hanoi Long Bien Station - 19 min drive
  • Ga Thuong Tin Station - 24 min drive

Restaurants

  • ‪Haidilao Hotpot 海底撈火鍋 - ‬5 min walk
  • ‪Matcha Seoul - ‬5 min walk
  • ‪Hỷ Lạc Chay - ‬8 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪RuNam - ‬5 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

  • L7 WEST LAKE HANOI By LOTTE HOTELS features a golf course and puts you just steps from Lotte Mall Tay Ho. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and nearby shopping.

At a glance

Hotel size

    • 264 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • This property’s pool will not be available on the first Monday of every month.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured, covered onsite self parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Shopping

Working away

  • Business center
  • 4 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Golf clubs on site

Facilities

  • Garden
  • Television in common areas
  • Fitness center
  • Golf course on site
  • An outdoor pool
  • Shopping mall on site
  • Spa services
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 20

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Dining

Layered - Onsite restaurant. Open daily.
Tim Ho Wan - This restaurant specializes in dim sum. Open daily.
Hedonist - Onsite rooftop bar. Open daily.
Lush Salon - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 567000 for adults and VND 283500 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI By LOTTE HOTELS offer free cancellation for a full refund?

Yes, L7 WEST LAKE HANOI By LOTTE HOTELS does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, there's an outdoor pool.

Are pets allowed at L7 WEST LAKE HANOI By LOTTE HOTELS?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, there's free self parking.

What are the check-in and check-out times at L7 WEST LAKE HANOI By LOTTE HOTELS?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at L7 WEST LAKE HANOI By LOTTE HOTELS and nearby?

Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. L7 WEST LAKE HANOI By LOTTE HOTELS also has a garden.

Are there restaurants at or near L7 WEST LAKE HANOI By LOTTE HOTELS?

Yes, there are 2 onsite restaurants, featuring dim sum.

What's the area around L7 WEST LAKE HANOI By LOTTE HOTELS like?

L7 WEST LAKE HANOI By LOTTE HOTELS is a short 8-minute walk from West Lake and 7 minutes' walk from Ho Tay Water Park.

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Reviews

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a huge variety of choices and was consistently excellent with great execution. (22 reviews)
  • The pool was a highlight, with many reviewers praising its cleanliness, infinity design, and welcoming nature for guests. (13 reviews)
  • The hotel offers excellent dining options with great food quality and a wide variety of choices. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Shopping
Airport
Location
Food

Reviews

Verified review

10/10 Exceptional

very comfortable beds and pillows, clean, new, good breakfast
Verified review

10/10 Exceptional

Good hotel , near big shopping mall,
Verified review

10/10 Exceptional

Fantastic hotel we’re super friendly and helpful staff. Will absolutely stay there again the next time when we visit Hanoi
Verified review

10/10 Exceptional

We thought the breakfast staff at Layered were very kind and helpful. The reception staff were also very kind and helpful.
Verified review

10/10 Exceptional

Clean room and accessible to the airport
Verified review

10/10 Exceptional

Friendly staff, great breakfast
Verified review

10/10 Exceptional

The hotel staff very friendly.
Verified review

10/10 Exceptional

Great hotel right next to Lotte Mall. Room was quite small but modern and had a nice balcony with a view. The pool and gym are Ok but functional rather than 5*. The staff made us wait at checkout while they checked the room which felt a bit awkward.
Verified review

10/10 Exceptional

Convenient location connected to Lotte Mall
Verified review

10/10 Exceptional

Exceptional stay. Great hotel and attentive staff.
Verified review

10/10 Exceptional

Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.
Verified review

10/10 Exceptional

They have perfect view, perfect staff and perfect facilities
Verified review

10/10 Exceptional

Great place and staff
Verified review

10/10 Exceptional

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Verified review

10/10 Exceptional

My stay was amazing and the staff was very friendly
Verified review

10/10 Exceptional

Beautiful place and great service! Good for family as well!
Verified review

10/10 Exceptional

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Verified review

10/10 Exceptional

Very nice services! Good accommodation with west lake view!
Verified review

10/10 Exceptional

Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Verified review

10/10 Exceptional

TRUE 5 STAR ROOM AND SERVICE. PERIOD. Can't get much better than this
Verified review

8/10 Very good

Conveniently located inside Lotte Mall
Verified review

10/10 Exceptional

The hotel is connected to the mall and its supermarket. Very easily accessible for food and any last-minute souvenirs.
Verified review

10/10 Exceptional

We really had an exceptional experience of this magnificent beautiful clean hotel located adjoining the largest mall wonderful amenities beautiful gym gorgeous pool overlooking the whole city comfortable room great products, bedding lighting, and service thank you Isa. We would love to see you again soon.
Verified review

10/10 Exceptional

Beautiful and spacious. The staff was amazing.
Verified review

10/10 Exceptional

Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.