Experience the essence of Cartagena at Playa Cartagena, a luxury aparthotel nestled near Bocagrande Beach. Unwind in one of the 3 outdoor pools or get active on the playground while kids enjoy their own pool; with laundry facilities and high-speed WiFi, this haven offers convenience and relaxation.
Reviews
7.07.0 out of 10
Good
Popular amenities
Pool
Kitchen
Laundry facilities
Free parking
Free WiFi
Air conditioning
Main amenities (12)
3 smoke-free apartments
Housekeeping (on request)
On the beach
3 outdoor pools
Breakfast available
Children's pool
Terrace
24-hour front desk
Front-desk safe
Self-serve laundry
Multilingual staff
Concierge services
Feel at home (6)
Children's pool
Playground on site
Kitchen
Separate sitting area
Television
Terrace
Why we love this property
Beach at your doorstep
This aparthotel sits right on the beach. Sandy shores welcome travelers seeking easy access to sunbathing and waterfront relaxation.
Gourmet room service
Savor a personalized culinary journey with in-room champagne service. Chef service and cooked-to-order breakfast elevate the aparthotel dining experience.
Luxury suite retreat
Champagne service elevates these curated, individually decorated rooms. Guests savor in-room massages before stepping onto furnished balconies.
Plaza Bocagrande Commercial Center - 14 min walk - 1.2 km
Castillo Grande Beach - 15 min walk - 1.3 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 18 min drive
Restaurants
Ely Café - 2 min walk
Juan Valdez Café - 1 min walk
Hotel Capilla del Mar - 3 min walk
Caffe napoli - 4 min walk
Café Quindío - 2 min walk
About this property
Playa Cartagena
When you stay at Playa Cartagena, you'll be within a 10-minute drive of Bocagrande Beach and Clock Tower. Guests can take a dip in one of 3 outdoor pools, and freebies like WiFi and self parking are added perks. A children's pool and a terrace are other highlights, and apartments offer conveniences like kitchens and washers/dryers.
At a glance
DONE
Property size
3 apartments
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
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Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Check-out instructions
The host requires you complete the following before checking out:
Turn off the lights
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Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
PETS
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
On the beach
Pool/Spa
3 outdoor pools
Sun loungers
Couples treatment room(s)
Internet
Free WiFi, with speed of 25+ Mbps
Parking and transportation
Free secured, covered self parking on site
Family friendly
Children's pool
Playground
Kitchen
Refrigerator
Stovetop
Microwave
Oven
Cookware/dishes/utensils
Freezer
Coffee/tea maker
Dining
Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: COP 75000 for adults and COP 60000 for children
Bathrooms
Shower
Shampoo
Hair dryer
Soap
Toilet paper
Living spaces
Sitting area
Entertainment
48-inch Smart TV
Smart speaker
Outdoor areas
Furnished balcony/patio
Terrace
Gas grill
Picnic area
Outdoor furniture
Outdoor entertainment area
Laundry
Washer/dryer
Laundry facilities
Laundry detergent
Climate control
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 80
Front entrance ramp
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (with limits)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Smoke-free property
Services and conveniences
Concierge services
Safe
Multilingual staff
Housekeeping (on request)
Chef
Window screens
Phone
Luggage storage
Safe at front desk
In-room massages
Location highlights
Near the boardwalk/promenade
Near the airport
In the entertainment district
Near a hospital
Things to do
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
3 rooms
Individually decorated
Individually furnished
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Cleaning fee: COP 60000 per accommodation, per stay (varies based on length of stay)
Administrative fee: COP 120000 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately COP 75000 for adults and COP 60000 for children
Housekeeping is available for an extra charge of COP 65000; may vary based on length of stay
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Property Registration Number 1003
Also known as
Playa Cartagena Cartagena
Playa Cartagena Aparthotel
Playa Cartagena Aparthotel Cartagena
Frequently asked questions
Does Playa Cartagena offer free cancellation for a full refund?
Yes, Playa Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Cartagena?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Playa Cartagena?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Playa Cartagena?
Yes, there's free self parking.
What are the check-in and check-out times at Playa Cartagena?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Playa Cartagena and nearby?
Playa Cartagena has 3 outdoor pools and a picnic area.
Does Playa Cartagena have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.
Does Playa Cartagena have any outdoor private spaces?
Yes, each apartment features a furnished balcony or patio.
What's the area around Playa Cartagena like?
Playa Cartagena is a short 1-minute walk from Bocagrande Beach and 5 minutes' walk from Rio Cartagena Casino.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
7.4
Amenities
7.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 17, 2025
Very clean, quiet place, very friendly staff. Lots of shops and restaurants nearby.
Danis
Danis, 7-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Beautiful location! Beautiful pool!
Maria
Maria, 5-night trip
Verified
8/10 Very good
Apr 2, 2025
Good spot for one night. Balcony is a plus
douglas
douglas, 1-night trip
Verified
10/10 Exceptional
Sep 15, 2024
Amazing place, with great view
Jaipreet
Jaipreet, 7-night trip
Verified
10/10 Exceptional
Sep 16, 2024
We had a great stay Playa Cartagena with the beach directly across the street we were able spend our morning walk on the beach.The staff was very helpful in any of our needs from getting a taxi to restaurant suggestions.
Robert
Robert, 6-night trip
Verified
10/10 Exceptional
Jul 5, 2024
Great place. Just as advertised. Safe area and directly across from the beach.
Joey
Joey, 4-night trip
Verified
2/10 Poor
Jul 20, 2024
ROACHES! They come out when you cut the lights off . Only one key is provided so you have to remove the key and come back to. A hot room. No basic toiletries, also charged a management fee with no management ! front desk staff are slow and incompetent. Nice location from the beach.
Desvernon
Desvernon, 3-night trip
Verified
4/10 Fair
Aug 11, 2025
The apartment was clean when it was received but has many cockroaches and they come out too much at night. the security and reception service is fatal. they are not friendly
Maria E
Maria E, 4-night trip
Verified
10/10 Exceptional
May 26, 2024
Stay here!
THIS PLACE IS AMAZINGLY BEAUTIFUL, PERIOD! I HIGHLY RECOMMEND IT TO ANYONE. That's all I got to say. Don't mind the lobby, but your apartment looks better than the photos
Said
Said, 3-night trip
Verified
6/10 Good
Jul 19, 2025
Wouldnt recommend, owner stopped responding when I needed help. The front desk wasnt of much help when dealing with issues with room
Chidubem
Chidubem, 7-night trip
Verified
8/10 Very good
Mar 4, 2024
Bed was way too hard for my liking.
Coffee supplies would have been appreciated.
Verified traveler
3-night trip
Verified
2/10 Poor
Jul 31, 2024
Room was full of cockroaches, had to sleep with the lights on. Called property manager but very little was done. Needless to say would not recommend or ever stay here again.
Jairo
Jairo, 7-night trip
Verified
2/10 Poor
Sep 6, 2024
So they still have a cockroach problem. I booked this hotel a while back before seeing the cockroach problem from the other guest that stayed there before me. I reached out to them and they said there was no problem anymore and it was fumigated. That wasnt the case. I even brought roach traps with me for anticipation. That wasnt even the only problem. Pictures of the room looked beautiful online but in person was just old and dirty. Lots of missing amenities. Even basic ones like no shampoo or conditioner! Hair dryer was there but not working and was also dirty. They have a dryer and washer but no laundry detergent provided. They provide towels but theyre soo cheap. Like one ply towels from the dollar store. Like it would not absorb any water and when i would use it, it would make be super slippery. No hanging racks in the bathroom either to hold your towels or clothes at all. They have a safe lock but it doesnt work as well. Kitchen stovetop doesnt have an igniter but they provide matchstick lol. Not even given a lighter. Like come on. Pretty much not a lot of stuff is working or theyre just very cheap with the provided stuff. Owner is based in Texas in the US and denied my refund because of the cockroach problem and false advertising of the provided amenities. I would NOT recommend this place for how much ive paid which you can go to the hilton or hyatt for better service. Room service is extra 15$ to clean up and also property manager fee as well. He doesnt do much. AVOID!
Phillip
Phillip, 7-night trip
Verified
10/10 Exceptional
Jun 26, 2025
Todo excelente ! El único tema es que no dan jabón ni shampoo y al menos deberían dejar unas muestras “ para poder tomar una ducha recién uno llega . Porque es lo primero que uno quiere hacer ! Y no hay nada ! Lo bueno es que enfrente hay una farmacia y pueden adquirirlos ahí, y a media cuadra supermercados , restauran te a , playa etc !! La vista de la recámara es espectacular !
jessica lizethe morales
jessica lizethe morales, 6-night trip
Verified
10/10 Exceptional
Jun 11, 2025
Una estancia súper cómoda, céntrica y con grandes vistas, hay muchos lugares para comer muy cerca y el centro está a unos minutos en auto, muy seguro
Maria Fernanda
Maria Fernanda, 4-night trip
Verified
8/10 Very good
Oct 20, 2024
Este apartamento tiene una vista espectacular. Fue la razón principal por lo cual lo rentamos. Esta bien ubicado cerca de restaurantes, cafeterías, supermercados. Lo único que no me gusto es la primera impresion cuando entramos al apartamento, no sentí que estuviera muy limpio o que lo hubieran limpiado recientemente para nosotros utilizarlo. Considero que podrían trabajar un poco más en la apariencia interior del apartamento. A parte de eso, la comunicación con el encargado fue excelente y como mencioné la vista desde el balcón es espectacular.
YAMILLET
YAMILLET, 5-night trip
Verified
8/10 Very good
Sep 21, 2024
Deben hacer mayor referencia en la página de los protocolos y permisos para el ingreso de menores a la propiedad, esto para que el huésped tenga claro y gestione los documentos necesarios.
JOSELITO
JOSELITO, 2-night trip
Verified
6/10 Good
Jul 25, 2024
La vista espectacular, no malo es que al llegar ni una botella de agua, un rollo y mini jabón de manos para 4 días. Te ofrecen cocineta cuando no hay aceite, azúcar o productos básicos que debería haber en cualquier lugar. cafetera sin filtros.
El baño no servía, ni el siete acondicionado ni caja fuerte.
No hay toallas en la cocina ni trapos para limpiar si ensucias algo.
Se debe considerar que si vienes de viaje no cuentas con los accesorios básicos antes mencionados.