My hotel reservation make special request- silent room, two beds in four days.
The room arranged was 403 in front with three lift and two sitting sofa, as a frequent traveler knows it will not be silent. We wait 1.5 hours for another room wrongly only one bed and re arranged to room at 1st floor. I rejected immediately and the man said “I may say a bit rough do u know the meaning of peak season, if u don’t go into the room u won’t know the room is quiet or not! “
Do I need to concern this? I forced went into the room with angry it was as my expectation, heard a lot of tourist talking and laughing outside!
Finally I got a room 219 close to the lift, outside is silent but inside the guest stop talking, knocking their friends door at the corridor around 12:00am to 2:00am. But anyhow it can stop the doors closing sound !
I bring with my suitcase in/out the rooms they arranged, that is the way they welcome guest!
Thanks for Sofia ( same pronouns but lost the paper she wrote to me, sorry for this) she helps us to arrange the last silent (outside) room.
Siu mei
4 晚浪漫旅行
10/10
위치, 깨끗하고 이쁜 방, 직원들의 친절함, 아침식사, 오후의 간식까지 다 편안하고 즐거웠어요. 고객을 진심으로 위하고 대접하는 마인드가 있어요.
다음에 와도 다시 묵고 싶은 호텔이예요.
Jungmi
2 晚家庭旅行
10/10
michal
5 晚行程
10/10
真实旅客
3 晚行程
10/10
Great location, good breakfast and nice staff. Only shame was airconditioning not working when it was 34 degrees in the room
Anton
4 晚家庭旅行
8/10
The hotel is in a great location for exploring most of Madrid. There are many great restaurants very close by. The hotel is beautiful and the rooms are large, comfortable and quiet considering how busy it can be in that area. The only cons I can think of is that the room’s air conditioning didn’t seem to get cool enough at night so we were a bit warm. And while most of the staff were incredibly helpful and nice, one front desk employee, I believe his name was Javier, was a bit inpatient and rude when we asked him to repeat something. He got louder. Our hearing wasn’t the problem.
That aside, the hotel is a fantastic place to stay while in Madrid.
San Juanita
2 晚行程
10/10
Patricia
1 晚行程
10/10
Highly recommend this hotel. We shared a room for three, which had plenty of room and was very quiet. GREAT location. Most of what we wanted to see and do, were within 10 to 15 minutes. The staff was friendly and accommodating.
Patricia
2 晚结伴旅行
10/10
Tim
3 晚行程
10/10
Carlos
3 晚行程
10/10
Gerry
1 晚行程
10/10
Excelente hotel !! Super bien ubicado y con todas las comodidades, es el lugar ideal para llegar a Madrid !!
JORGE
1 晚家庭旅行
10/10
Wonderful location
Front desk very helpful
Meals were excellent and the staff were always friendly and attentive
Only complaint was the shower did not drain very well. Minor issue for maintenance
Regina
5 晚行程
10/10
The room was huge and so was the bathroom. We given a candy every night. They were so friendly and convenient to everything in old Madrid
Lynda
3 晚结伴旅行
10/10
It is a lovely hotel. The managers and reception, waiters, bartender, cleaning people were all highly able and helpful. Location was excellent for the museums and restaurants and some shopping. Exceptionally pretty rooms and decor without being fussy. Nice to have a bar and tables downstairs for talking to other guests.
Cheryl
4 晚行程
10/10
Alan
5 晚行程
10/10
Great stay, great location
Manal
2 晚行程
8/10
Sehr schönes Hotel - mit ausgezeichnter Lage.
Sehr freundliches u. hilfsbreites Personal.
TOP!
真实旅客
1 晚商务旅行
10/10
Richard
3 晚行程
10/10
Perfect location in a lively neighborhood. Tons of dining options. Very safe and convenient!
Harold
2 晚家庭旅行
10/10
Muy bien
Sandra
1 晚家庭旅行
10/10
Location. Location. Location.
Room #203 was simply outstanding. Most excellent staff all the way around. Excellent breakfast.