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Hotel Helene

3.5 star property
Hotel with restaurant, near Santafé Mall

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Photo gallery for Hotel Helene

Premium Room | 1 bedroom, premium bedding, down comforters, minibar
Front of property
40-inch Smart TV with cable channels, TV
Deluxe Room | 1 bedroom, premium bedding, down comforters, minibar
Reception
Nestled in the heart of El Poblado, Hotel Helene offers a warm welcome with a restaurant and convenient in-room WiFi. Enjoy luggage storage, an elevator, and the helpful staff that previous guests rave about.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Non-smoking
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Main amenities (8)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Living plant wall
  • Luggage storage

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Premium bedding
  • Hair dryer

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3

View all photos for Standard Double Room

1 bedroom, premium bedding, down comforters, minibar

Standard Double Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, down comforters, minibar

Premium Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Down duvet
Hair dryer
Private bathroom
Rainfall showerhead
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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The price is CNY453
CNY453 total
Oct 21 - Oct 22
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About the neighborhood

Map
10a29 Cra. 40, Medellín, Antioquia, 050021

What's nearby

  • Lleras Park - 3 min walk - 0.3 km
  • Poblado Park - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 8 min walk - 0.7 km
  • Santafé Mall - 2 min drive - 1.8 km
  • El Tesoro Shopping Park - 2 min drive - 1.9 km

Getting around

  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive
  • Poblado Station - 18 min walk

Restaurants

  • ‪Mondongo's - ‬1 min walk
  • ‪Japonería - ‬1 min walk
  • ‪Desayunadero La 10 - ‬1 min walk
  • ‪Mosquito - ‬1 min walk
  • ‪Il Castello - ‬1 min walk

About this property

Hotel Helene

When you stay at Hotel Helene, you'll be in a fantastic location, just a 5-minute walk from Lleras Park and Poblado Park. Also, Medellín Clinic - El Poblado and Oviedo Shopping Center are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–8:30 AM
  • Restaurant
  • Private dining
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Luggage storage
  • Romance packages

Facilities

  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 100
  • Visual fire alarm
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 1 stairs to reach property
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Champagne service
  • Meal delivery service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Full breakfast is offered for an extra charge of approximately COP 25000 to 50000 per person
  • Late check-in between 10:00 PM and 5:00 AM can be arranged for an extra charge of COP 100000

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Helene Hotel
Hotel Helene Medellín
Hotel Helene Hotel Medellín

Frequently asked questions

Does Hotel Helene offer free cancellation for a full refund?

Yes, Hotel Helene does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Helene?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Helene?

Sorry, there's no onsite parking at Hotel Helene.

What are the check-in and check-out times at Hotel Helene?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Are there restaurants at or near Hotel Helene?

Yes, there's an onsite restaurant.

What's the area around Hotel Helene like?

Hotel Helene is a short 1-minute walk from Lleras Park and 5 minutes' walk from Poblado Park. Travelers say this hotel is in a good location.

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