This was one of the worst stays we've had. Front desk staff was extremely nice. We tossed everything in our room to go out and noticed that it smelled like cigarette smoke. When we returned later in the evening, we stopped by the front office to provide the smoking feedback. We declined an air freshener offer. When we returned to the room and took off our shoes, we realized that the room floor and surfaces were damp with humidity. I turned on the air conditioner hoping it would resolve. I used a hand towel to dry some areas. Bathroom sink had no hot water no matter how long I ran it. Fortunately the shower did, which was baffling. Bed sheets were used in place of a fitted sheet. Sleep was challenging as the ice machine saw action all night and people came and went slamming doors until 5:30am. Woke up and the floor was covered in wetness, but surfaces were dry. My partner slipped but luckily did not fall. Used towels again to dry floor when I realized the towel was black with grime. Our shoes did not cause that. Everything we brought that was exposed to the air was damp. Shoes, clothes...everything. Stopped by the front office, rang bell to call service and provided thorough feedback on our stay. For the money paid to stay, this deserved 1 star, but the front desk was extremely nice.