Lovely clean room
No staff so check in involved emails and texts in the lead up to arriving. Tedious and unwelcome.
Neighbour couldn't remember his door code so made a lot of noise trying to get in his room for about an hour in the middle of the night. Would have been easily resolved if there was a reception team.
Sam
Sam,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 1 日
This is not a hotel that should be charging £180 per night. We had issues with our room, despite asking to move this was not offered. Instead maintenance was asked to come out. They did not appear and we had to put up with the issue. No breakfast is offered, there are no other services and it being contactless there is no one to help when there are issues. The room was incredibly small (and hot) for the price. For two people it was too small to easily move around the room or bathroom.
This could be a value hotel if changed at a much lower rate. Instead they are charging like a 4 star hotel and offering a service worse than a terrible sea side bed and breakfast. Do avoid it.
Ross
Ross,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 5 月 14 日
John
John,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
The hotel is really comfortable and clean and very modern, also attached is a brilliant restaurant. I would highly recommend the hotel to anybody staying in ayr
Thomas
Thomas,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Callum
Callum,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 28 日
Callum
Callum,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 7 日
Emil
Emil,14 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 26 日
Emil
Emil,15 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 29 日
Lee
Lee,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 9 月 26 日
Prefer hotels with front desk .
Not too impressed with the Smart Hotel concept.
George
George,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 12 日
Great room
Very nice room (12)
Great parking and great location
Air con and nice shower
Antony
Antony,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2024 年 6 月 7 日
Could be better at that price point.
Its a contactless hotel meaming you get an entry code around an hour prior to arrival. We didn't get this and despite using contact details for the hotel we got no response. When we contacted hotels.com they managed to get us sorted and someone contacted us and apologised.
I admit we got a free suite upgrade, however when we went to leave our room the keypad lock wouldn't stop the door from just opening so in theory anyone could walk in. We then called the dedicated number and maintenance did come within 15mins.
The suite was spacious but a little worn around the edges, the carpet looked like it could do with a shampoo or replacement. The jetted bath was nice but chips in the bottom. Also no handsoap in the dispensers.
In hindsight for the price given its contactless and no breakfast included, it is perhaps overcharging and under delivering from an experience point of view, particularly if we had a standard room. I won't say the suite is worth paying much extra for. Location wise its ok and rhe restaurant downstairs does a lovely breakfast for additional cost.
We just tried it for something different, but won't return.
Martin
Martin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 5 月 24 日
Great idea of a smart hotel !
Debbie
Debbie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 9 日
Great Hotel with great facilities and heaps of roo
This Hotel is a 'smart hotel' where you get a code to open the Hotel & the room. The room was huge....2 TV's, a couch, big bed and 2 chairs & table beside the bed.
The bathroom was also huge. A spa bath with shower over the bath. 2 basins.
This was a great hotel.
The restaurant below (not associated with the Hotel as such, was also excellent.
Peter
Peter,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 3 月 31 日
Could easily be better
Initial difficulty contacting reception number, WIFI never worker for us, no hot water in the shower (twice)
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 24 日
Stuart
Stuart,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 1 月 14 日
The stay was lovely and so cozy. Only things we have to mention about the stay was the plug in the bath was getting stuck we had to use a card to get it out, the toilet roll holder and shower knob loose also. But other than that it was such a lovely stay and we’d 100% be back and recommend to friends already. Fab!!!
Yvonne
Yvonne,1 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 1 月 1 日
Really enjoyed our stay. Very convenient location for going to places in town.