I asked with my original reservations for an early check in. I called a couple of days prior to the reservation to confirm an early check in. We were attending a wedding in the area and needed a place to get ready. We arrived at 12:45 so we would have plenty of time before leaving for the wedding at 3:30. The person at the reservation desk said that she saw the note about an early check in on our reservation but we couldn’t check in until 3:00. I told her the situation and she was adamant that we could not check in until 3:00. We were using our room only for getting ready for the wedding. We were not spending the night.
She refused to let us out of our reservation so we could find another room. I called Hotels.com and they tried to get us released from the room but the hotel refused.
We got to check in at 2:45.
There were only 6 cars in the parking lot, including mine. There had to be a room where we could have gone to get ready for the wedding.
JACQUELYN
JACQUELYN,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 8 日
HERLINDA ARACELY
HERLINDA ARACELY,5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 23 日
Mark
Mark,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 21 日
Birthday Getaway
It was a really relaxing and enjoyable. I can to town to celebrate my birthday and catch up with my friend. The hotel did not disappoint!
Angel
Angel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 2 日
Spacious rooms.
Danielle
Danielle,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
The breakfast was amazing. The staff was awesome.
Tracie
Tracie,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 31 日
La precious
La precious,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 11 日
Clean Modern.
Stephen
Stephen,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 5 日
Christopher
Christopher,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 29 日
Mary-Elizabeth
Mary-Elizabeth,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 28 日
CLYDE
CLYDE,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 28 日
Colin
Colin,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 3 日
Thanks!!
Nice facility, employees were welcoming and helpful, great weekend away in a very pleasant city. Loved the Newberry Opera House. I'll be back!!
Gail
Gail,2 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 3 日
I wanted first say to say that the lady who checked me in on Friday 11/1/24 was wonderful.
After that the front desk was awful. And seemed not to be concerned with your displeasure.
What was so upsetting was there were no food left at 9:30 for breakfast. We were offered what was up there and sorry. She told us that by the time she makes more food breakfast would be about over.
We weren't interested in milk and cereal so left to eat breakfast. Others were complaining about it as well.
My husband and I are Hilton Honors members and we are accustomed to better sevice at Hilton. I expected higher levels of customer service.
Alisa
Alisa,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 11 月 3 日
The hotel was fairly new and that made the facility in good shape. The road noise at night made it difficult to sleep. Although, the cleaners did clean the room. You could tell they were in a hurry and did not do a good job of cleaning the high used areas or check the room was properly stocked.
Pool was not available for our use.
Keith
Keith,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 2 日
The breakfast was not as good as it looked on
Poster and was cold
Kathy
Kathy,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 10 月 21 日
Kison
Kison,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 10 月 14 日
Nice place, BUT....
This is a nice, albeit rather expensive (I expect a LOT more for nearly $200), motel.
relatively new, quite clean (for the most part), but a bit pricey..Checkin -in employee was very helpful.
TV didn't work in the pm or am without assistance. No shower gel in the container. We used the bar soap. Stairway was dirty & not a priority for cleaning although the main hallways were clean & so was the room.
I want to give it 4 *,s but will say 3.5 *.
Robert
Robert,1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 8 日
Jacqueline
Jacqueline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 24 日
Clean, safe, and overall a great stay. Geat for families!
Chris
Chris,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 22 日
Me and my boyfriend loved that we got to stay here for a short getaway, the room was great and way more spacious than I expected. Everything exceeded our expectations to say the least, we would definitely stay here again!
Tiana
Tiana,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 19 日
Repair needed
Overnight while on the road.
Pocket door to restroom was broken