Grand Cloudcroft Hotel

2.0 star property
Mountain Cloudcroft hotel with indoor pool

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Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Terrace/patio
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Reception
Nestled in the mountains, Grand Cloudcroft Hotel offers a warm retreat with continental breakfast and a cozy firepit. Guests love the helpful staff and can unwind at the outdoor entertainment area, or stay connected with free in-room WiFi.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Air conditioning

Main amenities (10)

  • Housekeeping (on request)
  • Indoor pool
  • Self parking
  • Hot tub
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Vending machine
  • Water dispenser

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 2 of 2 rooms

Double King

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 King Beds

Single King

9.2 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317

What's nearby

  • Sacramento Mountains Museum - 2 min walk - 0.2 km
  • Sacramento Peak Observatory - 3 min walk - 0.3 km
  • Cloudcroft Ice Rink - 7 min walk - 0.6 km
  • New Mexico Rails-to-Trails - 17 min walk - 1.5 km
  • Cloudcroft Ski Area - 3 min drive - 4.6 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Mad Jack's Mountain Barbecue - ‬13 min walk
  • ‪Brother-N-Law Bbq - ‬11 min walk
  • ‪Western Bar & Cafe - ‬14 min walk
  • ‪High Rollin Cafe - ‬12 min walk

About this property

Grand Cloudcroft Hotel

Enjoy your visit to Cloudcroft with a stay at Grand Cloudcroft Hotel. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

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Hotel size

    • 50 rooms
    • Arranged over 2 floors
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Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
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Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link
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Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
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Children

    • No cribs (infant beds)
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Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Secured onsite self parking (USD 13 per night)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Water dispenser

What to do

  • Table tennis

Services

  • 24-hour front desk
  • Pool loungers

Facilities

  • Built in 2022
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Hot tub
  • Water dispenser
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 43-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping (on request)
  • LED light bulbs

Fees & policies

Refundable deposits

  • A damage deposit of USD 100 will be collected before check-in

Optional extras

  • Late check-out can be arranged for an extra charge of USD 20.00

Parking

  • Secured self parking costs USD 13 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover
Cashless transactions are available.

Also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Frequently asked questions

Does Grand Cloudcroft Hotel offer free cancellation for a full refund?

Yes, Grand Cloudcroft Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Cloudcroft Hotel?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Grand Cloudcroft Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Cloudcroft Hotel?

Yes. Self parking costs USD 13 per night.

What are the check-in and check-out times at Grand Cloudcroft Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 20.00.

What is there to do at Grand Cloudcroft Hotel and nearby?

Grand Cloudcroft Hotel has an indoor pool and a hot tub.

What's the area around Grand Cloudcroft Hotel like?

Grand Cloudcroft Hotel is a short 3-minute walk from Sacramento Mountains Museum and 4 minutes' walk from Sacramento Peak Observatory.

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Grand Cloudcroft Hotel Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Family friendly
Bed
Location
Parking
Coffee
Breakfast
Amenities

What guests liked

  • Breakfast was consistently good and a delicious surprise with a variety of options. (27 reviews)
  • The indoor pool was a nice feature of the property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel and location, would definitely stay there again
Kristen, 1-night trip

8/10 Very good

Clean room, friendly and healthy staff, good location. We would stay here again.
Nancy, 1-night trip

10/10 Exceptional

Cozy hotel with beautiful surrounding if u like the outdoor.
Yesenia, 1-night trip

10/10 Exceptional

Hotel is beautiful. Rooms are very clean and comfortable! Staff is friendly. Indoor pool is very nice! Location is perfect! Excellent experience!
Danelle, 3-night trip

10/10 Exceptional

Amazing Family Getaway

Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Vanessa, 4-night trip

10/10 Exceptional

Really enjoyed it. Clean, unique good staff.
Dwight, 1-night trip

10/10 Exceptional

Wonderful location and accommodations. Stunning scenery and trails nearby. 30 min drive to White Sands.
Donna, 3-night trip

10/10 Exceptional

Excellent
elizabeth, 3-night trip

6/10 Good

Outside looks nice. Normal hotel breakfast. Got a room in the back with no view at all and very uncomfortable bed. Small room.
Jacob, 1-night trip

10/10 Exceptional

Very nice place

Close to everything. Great location
Mario, 1-night trip

10/10 Exceptional

The hotel was very clean and cozy. The breakfast was on point!
Jason, 1-night trip

10/10 Exceptional

New hotel, super clean and very comfy beds. Would stay again.
2-night trip

10/10 Exceptional

Grand Stay in Cloudcroft

This was a great hotel to stay at. It’s new and feels like a lodge. The service was great and the location is perfect.
Mike, 2-night trip

10/10 Exceptional

The hotel is brand new, very clean and cozy.
Cesar, 1-night trip

4/10 Fair

Not staying here again

Nearly $300 a night and they would not even bring clean towels and make up the room when asked to do so. The breakfast was served late every day.
John, 3-night trip

8/10 Very good

The hotel scores high on the “3 Cs”: Clean, Comfortable, Convenient. Using the word “grand” in its name is a bit of an overstatement. We found it oddly lacking in the small things that earn our higher ratings. Two bath towels were provided but just one hand towel. Three pillows on the king bed (we did find an extra in the closet). No drinking glasses or cups for taking pills, Also, you must request housekeeping which we did on one of our three days. Oddly, the bathroom was cleaned and replenished but the bed was not made. None of these things are dealbreakers, but be advised if they are important to you.
Melinda, 4-night trip

10/10 Exceptional

The hotel is beautiful, lot of nice details, espacios, the bed was very comfortable. Definitely come back soon!
juan, 1-night trip

10/10 Exceptional

Hotel was amazing and really cute. Rooms were perfectly clean and breakfast was delicious. Would come back soon
Veronica, 1-night trip

10/10 Exceptional

Nice New Hotel

Brand new hotel in a great location.
Catherine, 1-night trip

10/10 Exceptional

It was a lovely place to stay, room was clean and beds were comfy, breakfast was the best of our 2 week road trip. We were able to walk to a wonderful brew pub for dinner.
Diane La, 1-night trip

10/10 Exceptional

Love it
Donald, 1-night trip

8/10 Very good

Nice little community. Easy to find trails to go hiking on in the area. The rooms were a bit warm even turning the heat down as low as it would go.
Cameron, 1-night trip

10/10 Exceptional

A wonderful stay in the Lincoln National Forest. Just what I needed after a 9 hour bicycle ride.
Rick, 2-night trip

10/10 Exceptional

10/10!!! Wonderful hotel, very clean and organized, the folks working there were so nice and helpful. Will be back!
Goran, 5-night trip

10/10 Exceptional

The best hotel we have ever been

Staying at this hotel was our best experience. We definitely will continue to come back again and again. Thank you!
Nicolas, 1-night trip