Shower drain took extended period of time to drain water. Breakfast buffet service was unsatisfactory. Waiters skipped me over and took food orders from parties that sat down long after me.
William
William,4 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 27 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 27 日
Andres
Andres,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 20 日
The experience was amazing! The resort is beautiful and the staff are all incredibly friendly. Food from the restaurants is delicious too.
Will be coming back!
Ruben
Ruben,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 16 日
Flot hotel, super restaurant. Ved havet
Dejligt hotel ved havet, dejlig restaurant, fantastisk morgenmad, god lunch og virkelig god aftensmad. Vi plejer ellers at gå ud og spise men maden og servicen var bare i top, så vi spiste der de fleste aftener. God gym med moderne maskiner. De små ting, ingen sprit servietter i motionscentret. Der var på vores ophold ikke mulighed for pap massage? Men alt i alt 5 stjerner ud af 5!
Ivan
Ivan,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 14 日
Fabio
Fabio,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 13 日
Wonderful stay and awesome customer service! Loved this resort and everyone was so friendly. Natalie the manager was amazing!
Natasha
Natasha,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 11 日
Bertha
Bertha,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 10 日
We loved how relaxing and accommodating this hotel was! Truly a 5 star resort! Customer service including the manager Natalie - was phenomenal!
Natasha
Natasha,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 10 月 9 日
barry
barry,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 7 日
Our stay at METT in Marbella was lovely. We had deluxe pool/sea facing rooms which were very spacious, and complete with very good amenities. We especially liked that housekeeping replenished our room with water bottles every day.
The concierge communicated with us through WhatsApp and if we needed anything, we just had to ask through the app which was lovely.
The staff was very accommodating and kind.
Be prepared to need a car or to need Uber/Taxis. It is not a very walkable area (about 30 minutes from old town / 20 from Puerto Banus).
The beach was lovely! Bring water shoes if you plan on going into the ocean, as there are many rocks (but this is to be expected in Europe!)
We also enjoyed the pool area, which was always very clean and well kept.
I would definitely recommend this hotel!
Alessia
Alessia,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 7 日
Nikita
Nikita,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 7 日
Erol
Erol,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 6 日
Lauren
Lauren,5 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 5 日
Live dj on Friday was a plus
Hugo
Hugo,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 10 月 4 日
farhaan
farhaan,3 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 9 月 21 日
We were offered an upgrade at a cost ! Hard sell by the ‘welcome person’ We explained we have vip access. Although rooms were available we were not offered an upgrade other than a paid for upgrade. Also they tried to charge for valet parking. We did get that removed from the bill.
Richard
Richard,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 19 日
Excellent as always
Stuart Rodney
Stuart Rodney,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 9 月 18 日
On arriving the immediate warmth of the welcome from the staff was infectious. They were so helpful and attentive. The place is so clean and tidy. Both restaurants are of a good standard plenty of choice for both Breakfast and Dining on an evening. The Pool and Beach bars are very good for Lunch and Drinks. The beds both around the pool and on the beach are very comfortable. On the downside their are a few things around the pool that can be improved. The first is the music. It is more suited to a much younger clientele. We did voice this and to be fair to the Hotel they addressed the situation for the last few days. Their is also an area where you have to reserve the beds at an extra charge. We found that Non Residents were coming in especially on a weekend and taking over those particular areas. I did suggest to the hotel to consider relocating these beds also where you lay around the pool you do not get the sunshine for the whole day. We found the beach to be the perfect location where the bar and beds are less than two minutes from the pool area and much more peaceful.
Michael
Michael,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 17 日
markus
markus,4 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 10 日
Lillian
Lillian,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 9 月 1 日
Shawn
Shawn,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 8 月 25 日
Eliezer
Eliezer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 8 月 19 日
Amazing! Stayed here for 4 nights with husband, 17yr daughter & 20yr old son. Hotel and service was fantastic, beautiful setting, staff cannot do enough for you. Dj around the pool from 2pm , the beach is chill again with amazing service from gorgeous beach bar. Yiu have what’s app service with concierge where they will recommend & book anything for you. Had such a 5 star stay, highly recommend and will definitely return :)