My girlfriend and I stayed at this awesome hotel at the base of Volcano Arenal. Our check in was super easy and the office staff was friendly and helpful. The bartender, Jose, provided conversation and incredible drinks. Our hotel room was clean, food was good. Views and hot springs were perfect. We would love to stay here again.
aaron
aaron,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 19 日
Beautiful amenities. AC not working. Beds uncomfortable.
lori
lori,2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 2 日
Constance
Constance,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 1 日
El hotel no lo recomendaría, hay mejores… ofrecen desayuno pero no es la gran cosa y el horario fatal (más si anda uno de vacaciones, descansando), las instalaciones descuidadas… las piscinas de aguas termales digamos que aceptables … lo único que rescato de la estadía fue la atención y el servicio de don Jose en el bar, un 100.. que persona más amable, disfrutamos mucho con su persona, nos complació con los cocteles y el servicio de comida estuvo bien ( algo contradictorio porque el desayuno pésimo)… en resumen un hotel malo con un bartender súper bueno.
Randall
Randall,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 25 日
Fabio
Fabio,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Beautiful property. Loved the hot springs. Staff superior.
Thomas
Thomas,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 6 日
We loved our stay here. Ariana was very welcoming on our arrival and all the staff were very helpful. Breakfast was a nice buffet style with good food. We enjoyed the friendliness of Jose, at the bar, even thought we don't drink. Molly the resident puppy is very sweet.
Being able to park right by your room is great. The showers don't get very hot, but it was okay.
We loved sitting in the warmest pool after a day of hiking. There were toucans around and we loved watching them eat the palm berries.
Patrick
Expedia真实住客点评
4/10 尚可
2025 年 2 月 16 日
The price is way too high for the quality of the establishment. The rooms are in need of a major renovation. However, the staff were lovely and the complimentary breakfast was good.
Mackenzie
Mackenzie,2 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 10 日
James
James,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 11 月 26 日
Marat
Marat,4 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 15 日
Little overrated
Lee
Lee,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 10 月 8 日
The room was a 2* more like a motel. However, the property with hot springs was very nice!
Mohammad
Mohammad,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 9 月 27 日
Debe ser ser de menos estrellas
Jonathan
Jonathan,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 8 月 18 日
Clean place with nice view and swimming pool
Jose Alexandro
Jose Alexandro,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 7 月 27 日
Guillermo
Guillermo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 7 月 5 日
Netsai
Netsai,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 30 日
Staying here was wonderful. The staff was accommodating to our delayed flight. Breakfast was great. The hot springs were great. We will be back!
Riann
Expedia真实住客点评
6/10 好
2024 年 5 月 2 日
Reception was welcoming and friendly. I was allowed to borrow an umbrella walking in the rain while visiting a nearby hot springs. Breakfast was good, even though I missed one day due to leaving too early for a tour. My room was clean, but a bit worn and needs updating. I was unaware that I would be placed in a room (#3) next to an unoccupied one going through construction because the work went on until nearly 8 pm on the first evening I stayed. It was unpleasant, especially trying to rest after a long day out on tour. The shower did not have hot water at all, so both nights, I took cold showers. For this reason alone, I may not stay at this property again. If they update their rooms in the near future, I will
reconsider. I also requested that my room not be serviced until after check out, but noticed housekeeping entered, anyway. The room rates were reasonable, and the wildlife around property as well as the view of Arenal Volcano were wonderful. Those were the highlights of my stay as well as the friendliness of staff. I would have given a much lower rating on this property had I been completely unsatisfied.
Cindy
Cindy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 4 月 16 日
Perfecto!
Todo excelente, aocgedor y comida deliciosa.
Gabriel
Gabriel,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 3 月 21 日
The staff was very friendly and the food was good. The hot springs and pool area were nice. The hotel rooms were very dated and our door frame was broke.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 2 月 10 日
Smaller budget friendly resort with hot springs
Very nice staff. Small grounds with great views of Volcano. Boutique size place, maybe only 10 rooms and nice but small pool deck and 4 hot springs. Great breakfast, very convenient in and out location with a car. Not a fancy big resort place but was absolutely fine and budget friendly, would recommend no problem. Other "grand" volcano hot spring resorts were actually sold out so I picked this one and was very happy, and was lower cost overall with a great breakfast and very friendly staff. No restaurant for evening meals FYI. Not that kind of resort place. I liked the larger hot spring by the bar with music playing and in the sun with a view of the volcano, I spent an afternoon hanging out there in the spring and talking to people, looking at the volcano and getting drinks from the bar.
Philip
Philip,3 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 2 月 8 日
I appreciated the owner's willingness to give a refund, they are very kind. The property is pretty dingy for this pricepoint. I had to sweep and clean when we arrived. There wasn't hardly any items needed to be able to cook in the kitchen.