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JW Marriott Hotel Xi'an

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In the heart of Xi'an, JW Marriott Hotel Xi'an offers a serene retreat. Unwind with reflexology or a Swedish massage at the spa, then enjoy a meal at one of two on-site restaurants. With an indoor pool, coffee shop, and 24-hour gym nearby Great Mosque of Xi'an.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 8 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden
  • Coffee/tea maker
The current price is CNY634
CNY739 total
includes taxes & fees
Aug 16 - Aug 17

Why we love this property

Business meets bliss
This hotel combines business productivity with spa pampering. It features concierge services and around-the-clock room service.
Culinary variety
This hotel features 2 restaurants and a cafe to satisfy diverse palates. Buffet breakfast includes vegetarian options for plant-based diners.
Spa and garden escape
This hotel boasts a full-service spa with aromatherapy, massages, and body treatments. A rooftop garden, sauna, and steam room create a relaxation haven.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Panoramic Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk, and a TV.

Panoramic Room, 1 King Bed (View)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a small table, and a large window offering a city view.

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 Double Bed, City View

A hotel room with two beds, a desk, a chair, a small table, and a large window offering a city view.

Executive Room, 1 Double Bed, City View

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Room, 1 King Bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

A modern hotel room with a large bed, a desk with a flat-screen TV, a comfortable armchair, a small table, and a city view through large windows.

Executive Room, 1 King Bed

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Premium Room, 1 King Bed, City View

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a small table, and a large window offering a city view.

Premium Room, 2 Double Beds

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

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9.2 out of 10, Wonderful, 518 reviews
The price is CNY510
CNY595 total
includes taxes & fees
Sep 2 - Sep 3
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About the neighborhood

Map
No.168 Feng Cheng 8th Road, Xi'an, Shaanxi, 710018

What's nearby

  • Xi'an Public Library - 3 min drive - 3.6 km
  • Chang'an University (Weishui Campus) - 6 min drive - 5.8 km
  • Xi'an City Walls - 9 min drive - 8.6 km
  • Great Mosque of Xi'an - 10 min drive - 10.5 km
  • Xi'an Bell Tower - 11 min drive - 10.9 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 35 min drive
  • Xi'an North Railway Station - 10 min drive
  • Xi'an West Railway Station - 25 min drive
  • Xi'an Station - 30 min drive
  • Fengcheng 5-lu Station - 16 min walk
  • Xingzheng Zhongxin Station - 21 min walk

Restaurants

  • ‪HEYTEA 喜茶 - ‬18 min walk
  • ‪外婆印象 - ‬14 min walk
  • ‪星巴克 - ‬6 min drive
  • ‪Costa Coffee 咖世家 - ‬18 min walk
  • 福味居

About this property

JW Marriott Hotel Xi'an

  • JW Marriott Hotel Xi'an puts you within a 15-minute drive of Xi'an Bell Tower and Drum Tower. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An indoor pool, a 24-hour fitness center, and a steam room are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 333 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Lifeguard on site

Working away

  • 8 meeting rooms
  • Coworking spaces
  • Conference space (11840 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2023
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Non-plastic coffee stirrers available
  • Lockers available
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Well-lit path to entrance
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

SPA BY JW has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person

Children & extra beds

  • Rollaway beds are available for CNY 350.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Jw Marriott Hotel Xi'An Hotel
Jw Marriott Hotel Xi'An Xi'an
Jw Marriott Hotel Xi'An Hotel Xi'an

Frequently asked questions

Does JW Marriott Hotel Xi'an offer free cancellation for a full refund?

Yes, JW Marriott Hotel Xi'an does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Xi'an?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at JW Marriott Hotel Xi'an?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JW Marriott Hotel Xi'an?

Yes, there's free self parking.

What are the check-in and check-out times at JW Marriott Hotel Xi'an?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:30 AM. Contactless check-out is available.

What is there to do at JW Marriott Hotel Xi'an and nearby?

JW Marriott Hotel Xi'an has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near JW Marriott Hotel Xi'an?

Yes, there are 2 onsite restaurants.

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Reviews

JW Marriott Hotel Xi'an Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was extensive, well-priced, and offered a wide variety of high-quality choices. (8 reviews)
  • The restaurant offered excellent breakfast and dinner options with great service and beautiful presentation. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified review

10/10 Exceptional

Great hotel. Excellent breakfast !
Vinod, 1-night trip
Verified review

10/10 Exceptional

I can’t express how BEAUTIFUL this hotel is. We were staying at the St Regis in Beijing which is 4x more expensive than this hotel and this hotel is 100% times better. The rooms are very clean, spacious, beautiful and great amenities. The location is great too. The breakfast buffet it’s a MUST! Very delicious, a lot of variety, healthy and the price is extremely reasonable. I regret not coming to this beautiful hotel and city sooner. I will definitely be returning soon. Thank you Marriot hotel!
Mario, 1-night trip
Verified review

10/10 Exceptional

The location is excellent and the staff provided great service.
Jessica, 3-night trip
Verified review

10/10 Exceptional

I loved my corner room. Had a great view of the city. The room was spacious and the bed so comfortable. The staff were very friendly and helpful
David, 3-night trip
Verified review

10/10 Exceptional

Nice location, new hotel with great service. Would like to stay again in the future.
SATOSHI, 4-night trip
Verified review

10/10 Exceptional

The room was immaculate, the staff were absolutely terrific and there was not a thing that could be improved as everything was 100% good. The staff made our stay memorable, especially when a bag with cards and personal items was left in the safe. The staff went out of their way to get it courierd to our next hotel 1550Km away ….. absolutely amazing service. Thank you. Especial mention for Jenny Zehn who arrange our bag to catch us up 👍😁✅
Juliet, 6-night trip
Verified review

10/10 Exceptional

Very nice property with very friendly customer service. I enjoyed the spa are too. Would recommend!
Ying, 2-night trip
Verified review

10/10 Exceptional

Great view
Tong, 1-night trip
Verified review

10/10 Exceptional

Great service

Great rooms and really helpful concierge and bell boy! Mike helped with tickets to attraction and Bobi was really attentive towards elderly! 😊
4-night trip
Verified review

10/10 Exceptional

Great experience. Very friendly staff. Nothing to complain.
Fuxing, 4-night trip
Verified review

10/10 Exceptional

The room was spacious and clean. Beautifully decorated with high ceilings. High tech as well. Gym is very well equipped. Did not get a chance to use the swimming pool but it looked good. Breakfast buffet is extensive and well priced at 100 yuan. We had room service twice which was prompt. Staff were all friendly and professional.
Isaac, 5-night trip
Verified review

8/10 Very good

I stayed in this hotel for 3 nights for sightseeing with my bf. Generally, this hotel is very clean and very new with quirky perks. Room is comfortable, but I had problem with the mattress, which was too hard for me. The only issue we experienced was that the staff in this hotel doesn't speak English at all? I thought this hotel receives foreign customers so they must speak some English? My bf is English and he found it rather difficult to communicate with the hotel staff asking for help! Btw, the steam room for female customers never worked during my stay, this is a shame.
Lina, 3-night trip
Verified review

10/10 Exceptional

Excellent breakfast and dinner. Many options, beautiful presentation and great service. My room was amazing. The spa was very good as well. I had a massage and facial and the staff was very attentive and professional Overall, excellent staff at this hotel. Unfortunately, I worked overnight and the internet was horrible. I ended up using my hot spot from the US. This appears to be a problem with all the hotels I have stayed through out my trip in China, very slow or no internet. I picked this hotel because it is located 10 minutes away from the high speed train station.
Tania, 1-night trip
Verified review

10/10 Exceptional

Had truly memorable 7-night stay at the JW Marriott Xi’an. This new property is beautiful, and it clearly befits the JW Brand. Its location is also very good. There is a big mall next door, and the metro is a 5-minute walk that can conveniently take you anywhere in the city. The staff here are truly exceptional. Every staff member that I have met and has been very friendly and helpful. I will just mention a few examples: 1. Eddie from the front desk always went beyond his duty to help me navigate to certain locations by writing instructions so that don’t get lost. 2. Jenny from the JW Kitchen . Very morning made me feel welcome and no request during breakfast was too hard. 3. Lilly, Demi. And Nana from the executive lounge . All 3 ladies willing to go beyond their duty To help and show genuine interest in how your day has been I nearly forgot to mention that the the food provided in the lounge during happy hour is excellent. It's a buffet dinner. I can highly recommend JW Marriott Xi’an due to its wonderful staff and the other mentioned reasons
Robert, 6-night trip
Verified review

10/10 Exceptional

Service was very good. Everything is as you would expect from a JW marriot.
Kelvin, 4-night trip
Verified review

4/10 Fair

Bad check in experience as we had to rush a few times and wait until at around 5:30pm for the room to be ready.
Luk Cheung, 6-night trip
Verified review

10/10 Exceptional

Everything is good about this property.
Houzhen, 12-night trip
Verified review

10/10 Exceptional

very kind, Bella at Front was kind enough,
younghwa, 2-night trip
Verified review

10/10 Exceptional

Good services.
Wai Keung, 4-night trip
Verified review

10/10 Exceptional

Excellent in all wsys
Miguel, 2-night trip
Verified review

10/10 Exceptional

5 stars all around
Gary, 2-night trip
Verified review

10/10 Exceptional

.
GENCAY, 1-night trip
Verified review

10/10 Exceptional

Good
Warwick, 3-night trip
Verified review

8/10 Very good

When taking shower, hot water was not stable, continuously changing between too hot and not hot enough. It was very hard to have a comfortable shower.
Su, 8-night trip
Verified review

10/10 Exceptional

Good
Wai Yi, 1-night trip