Better to replace all front desk staff with robots
First of all, you should know that we love Japan and have been traveling in Japan for the past 30 years for work and leisure. But this time is different. I need to spend a few minutes on this as this hotel has changed my mind about service in Japan. I gave this hotel one star for the fact that it’s located right next to Tsukiji market and it’s brand new opened recently. Nothing however in this hotel could earn a star. Front desk staff are rude, unhelpful and unprofessional. Everything is a loud NO.