In the heart of Kyoto, DoubleTree by Hilton Kyoto Higashiyama offers a warm welcome with dry cleaning services and luggage storage. Savor a meal at OPEN(All day dining), relax in the bar, or unwind at the gym. With multilingual staff and free WiFi in public areas, this hotel near Nishiki Market is perfect for an urban retreat.
DoubleTree by Hilton Kyoto Higashiyama puts you in a great location, within a 15-minute walk of Kawaramachi Street and Pontocho Alley. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, Kiyomizu Temple and Shijo Street are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gojo Station is 11 minutes away.
At a glance
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Hotel size
158 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The check-out time is noon until September 30, 2025.
Meals are not included in the breakfast and half board rates for children 0-11 years old. Breakfast can be requested onsite for the listed child breakfast fee, and please contact the property for the dinner fee. Guests who wish to have dinner must contact the property 3 days prior to arrival.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (11 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Water dispenser
Traveling with children
Children stay free (see details)
Stroller
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
Accessibility
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Front entrance ramp
Wheelchairs available on site
Magnifying mirror
Well-lit path to entrance
Room amenities
Be entertained
50-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Espresso maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
WiFi (surcharge)
More
Housekeeping (on request)
In-room safe
Special features
Spa
Public bath/onsen services include an indoor public bath (no minerals).
Dining
OPEN(Alll day dining) - Onsite restaurant. Guests can enjoy drinks at the bar.
OPEN(Lounge) - Onsite bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
WiFi is available in guestrooms for JPY 1000 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1900 for children
Children & extra beds
Rollaway beds are available for JPY 5000 per night
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
DoubleTree by Hilton Kyoto Higashiyama Hotel
DoubleTree by Hilton Kyoto Higashiyama Kyoto
DoubleTree by Hilton Kyoto Higashiyama Hotel Kyoto
Frequently asked questions
Does DoubleTree by Hilton Kyoto Higashiyama offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Kyoto Higashiyama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Kyoto Higashiyama?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Kyoto Higashiyama?
Sorry, there's no onsite parking at DoubleTree by Hilton Kyoto Higashiyama.
What are the check-in and check-out times at DoubleTree by Hilton Kyoto Higashiyama?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at DoubleTree by Hilton Kyoto Higashiyama and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near DoubleTree by Hilton Kyoto Higashiyama?
Yes, there's an onsite restaurant, OPEN(Alll day dining).
What's the area around DoubleTree by Hilton Kyoto Higashiyama like?
DoubleTree by Hilton Kyoto Higashiyama is in Higashiyama Ward, a short 2-minute walk from Kiyomizu-gojo Station and 16 minutes' walk from Kiyomizu Temple.
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DoubleTree by Hilton Kyoto Higashiyama Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Restaurant
What guests liked
Breakfast was consistently described as excellent, delicious, and amazing with various options available. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 17, 2025
Great hotel, location and staff! Rooms were wonderful
Junae
Junae, 3-night trip
10/10 Exceptional
Sep 18, 2025
Perfect Stay
Nice position. Convenience Store just on the other side of the main road. The bed is extremely comfortable.
Chi Hang
Chi Hang, 2-night trip
10/10 Exceptional
Jul 9, 2025
Really good stay. Our family (two adults+two teenagers) stayed in two rooms for 7 nights.
Superb staff from reception to we left.
The location is great - 150m to a subway and within walking distance to a lot of great sights.
Martin Bjørn
Martin Bjørn, 7-night trip
10/10 Exceptional
May 19, 2025
Exelente estancia !!
Luis Alfonso
Luis Alfonso, 3-night trip
8/10 Very good
Sep 1, 2025
The staff was the best part. The storage area was limited for 2 people. And the bed area small. However the shower and toilet part of the room was great.
Jeffrey
Jeffrey, 3-night trip
10/10 Exceptional
Jun 7, 2025
Great location. Convenience of standard Western amenities with charming addition of local Japanese features.
Dmitri
Dmitri, 2-night trip
10/10 Exceptional
May 9, 2025
Great Kyoto hotel
Great new hotel by Hilton, well located, staff were amazing, breakfast was tops!!
Rooms were well designed, comfortable beds, bathroom was well proportioned for Japan standards, highly recommend a stay here 👍👍👍
Kamlesh
Kamlesh, 5-night trip
10/10 Exceptional
Apr 30, 2025
Excellent stay
This was an excellent hotel with great service in a convenient location. The room was comfortable and the hotel offered many amenities. The buffet breakfast was excellent.
Christine
Christine, 2-night trip
10/10 Exceptional
Jun 16, 2025
Nice and clean.
Adriel
Adriel, 4-night trip
10/10 Exceptional
Mar 1, 2025
Excellent staff service and amenities. We loved our stay here! Restaurant was amazing with spectacular service. Would definitely recommend the Doubletree!
Katherine
Katherine, 3-night trip
10/10 Exceptional
May 29, 2025
The hotel is beautiful; the staff amazing; the room was well appointed; and the breakfast buffet was delicious. The bed was a little low so if you have any mobility issues request an accessible room. Would love to come back!
Bonnie
Bonnie, 1-night trip
10/10 Exceptional
Mar 3, 2025
Had a great time
Ashley
Ashley, 4-night trip
10/10 Exceptional
Jul 6, 2024
It was an amazing and enjoyable stay.
Arsenio
Arsenio, 2-night trip
10/10 Exceptional
May 20, 2025
10/10
I loved this stay. The room was spacious, clean, and very updated. The staff was very friendly, attentive, and helpful. I loved the overall experience staying here. It is also very close to a subway station! Breakfast was delicious and included an omelette station! Western and Japanese breakfast options available!
Ashley
Ashley, 4-night trip
10/10 Exceptional
Mar 15, 2025
Extremely clean and superb staff. Comfortable rooms and beds. Many sites within 10-20 min walking distance from the hotel, and a metro stop just a steps away.
Amal
Amal, 4-night trip
10/10 Exceptional
Jul 9, 2024
Friendly staff and safe place to stay.
Adam
Adam, 2-night trip
10/10 Exceptional
May 20, 2025
New and clean
Duy
Duy, 2-night trip
10/10 Exceptional
Mar 21, 2024
Great location which is central to all sights around the city.
Mark
Mark, 2-night trip
10/10 Exceptional
Nov 5, 2024
Great location, walking distance everywhere
Tian
Tian, 2-night trip
10/10 Exceptional
Apr 19, 2024
Excellent staff, beautiful area, loved our room features
Mallory
Mallory, 2-night trip
10/10 Exceptional
Jun 23, 2024
Fantastic Accommodation!
Great accommodation near the heart of the city
Verified traveler
2-night trip
10/10 Exceptional
Mar 23, 2025
The hotel is very nice, the infrastructure is great, they have public baths but I didnt use them as they have a strict no-tattoo policy. Breakfast is really good, they have both Japanese and Intercontinental food. We got the Tatami Room, which is really great and sets you in the mood for your Kyoto trip! Situation is ideal as well, near Gion. Overrall, would recommend and stay again !
Sarah
Sarah, 4-night trip
2/10 Poor
Sep 19, 2025
Bug bites complain dismissed
Unfortunately this hotel rates very poorly due to poor hygienic conditions and negligence concerning their guests. I got bug bites during the night while sleeping at the hotel. I showered before going to bed without any sorts of bug bites. At around 3 AM, I woke up itching and my legs were covered with bug bites, after that I was up waiting for the morning. I informed the staff and later as I had already checked out, I was contacted by the manager via email. They asked for pictures and I sent them. Finally I got a letter telling me that their inspection shows no sign of bedbugs. The hotel did not take any responsibility, they asked for pictures to verify my complaint but finally they dismissed what had happened.
Kenichi
Kenichi, 3-night trip
10/10 Exceptional
Nov 3, 2024
I was very impressed especially with service from every staff at Doubletree Hilton Kyoto Higashiyama.
Judy
Judy, 4-night trip
8/10 Very good
Dec 7, 2024
I recommended this hotel to everyone coming to Kyoto, you can build the itinerary around the hotels location as a lot of Kyoto’s attractions are around it like, Yasaka shrine, Kiyomizu dera, Gion district.
Very friendly and helpful staff