Skip to main content
Aparthotel

Pegasy Premium Suites & Residence Westlake

4.0 star property
Aparthotel within easy reach of West Lake

Choose dates to view prices

Nestled near West Lake, Pegasy Suites Lakeside offers a tranquil retreat with a serene garden and outdoor entertainment area. Indulge in the local culture, connect to WiFi, and enjoy convenient amenities like laundry facilities and luggage storage.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 10 apartments
  • Daily housekeeping
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Charcoal grills
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden
  • Terrace
The current price is CNY243
CNY276 total
includes taxes & fees
Jun 4 - Jun 5

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Studio

Classic Studio | Desk, soundproofing, iron/ironing board, free WiFi

Classic Studio

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Superior Apartment

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, Bathtub, Lake View

49-inch TV with digital channels, Netflix, pay movies

Deluxe Apartment, Bathtub, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Penthouse

Executive Penthouse | Desk, soundproofing, iron/ironing board, free WiFi

Executive Penthouse

  • Lake view
  • 130 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment

Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Deluxe Apartment

  • Lake view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Grand Apartment

Grand Apartment | Living area | 49-inch TV with digital channels, Netflix, pay movies

Grand Apartment

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Desk, soundproofing, iron/ironing board, free WiFi

Panoramic Apartment

  • Lake view
  • 130 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Deluxe Suite, Lake View | Living area | 52-inch flat-screen TV with cable channels
Label6 Coliving Quang Khanh
Tay Ho
  • Laundry facilities
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
9.0 out of 10, Wonderful, 41 reviews
The price is CNY90
CNY102 total
includes taxes & fees
May 27 - May 28
Label6 Coliving Quang Khanh
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
No 33 /399 Au Co, Tay Ho, Hanoi, Hanoi, 100000

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Syrena Shopping Center - 10 min walk - 0.9 km
  • Tran Quoc Pagoda - 3 min drive - 2.2 km
  • Quan Thanh Temple - 4 min drive - 3.0 km
  • Ho Tay Water Park - 5 min drive - 2.6 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 30 min drive
  • Hanoi Long Bien Station - 8 min drive
  • Hanoi Railway Station - 13 min drive
  • Ga Thuong Tin Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪The Oven D'Or - ‬5 min walk
  • ‪Pizza 4P's Âu Cơ - ‬3 min walk
  • ‪Workshop14 - ‬5 min walk
  • ‪Sheraton Club Lounge - ‬4 min walk
  • ‪Philo Garden Cafe - ‬6 min walk

About this property

Pegasy Premium Suites & Residence Westlake

  • Pegasy Premium Suites & Residence Westlake puts you just a 5-minute drive from Hoan Kiem Lake and West Lake. You'll have free perks like WiFi and self parking. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Property size

    • 10 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's Zalo mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Onsite carport
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Free secured, covered self parking on site
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Rice cooker
  • Cookware/dishes/utensils

Dining

  • Dining table
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Towels provided
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Hair dryer
  • Slippers
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 49-inch TV with digital service
  • Netflix
  • Streaming services
  • Pay movies

Outdoor areas

  • Terrace
  • Charcoal grill
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities
  • Near laundromat

Work spaces

  • Printer
  • Desk

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • No elevators
  • Soundproofing
  • 3 stairs to reach property
  • Tile flooring in room
  • Visual alarms in hallways
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Iron/ironing board (on request)
  • Virtual front desk

Location highlights

  • Near the airport
  • Near a train station
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 rooms
  • Eco-friendly cleaning products provided

Fees & policies

Refundable deposits

  • A damage deposit of USD 1000000 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one-way, maximum occupancy 3)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Pegasy Suites Lakeside

Pegasy Suites & Westlake Hanoi

Pegasy Premium Suites & Residence Westlake Hanoi

Pegasy Premium Suites & Residence Westlake Aparthotel

Pegasy Premium Suites & Residence Westlake Aparthotel Hanoi

Frequently asked questions

Does Pegasy Premium Suites & Residence Westlake offer free cancellation for a full refund?

Yes, Pegasy Premium Suites & Residence Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pegasy Premium Suites & Residence Westlake?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Pegasy Premium Suites & Residence Westlake?

Yes, there's free self parking. Onsite parking options include a carport.

Is airport shuttle service offered by Pegasy Premium Suites & Residence Westlake?

Yes, an airport shuttle is available. The charge is USD 18 per vehicle one-way.

What are the check-in and check-out times at Pegasy Premium Suites & Residence Westlake?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Pegasy Premium Suites & Residence Westlake and nearby?

Pegasy Premium Suites & Residence Westlake has a garden.

Does Pegasy Premium Suites & Residence Westlake have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a rice cooker, cookware, and a refrigerator.

What's the area around Pegasy Premium Suites & Residence Westlake like?

Pegasy Premium Suites & Residence Westlake is a short 3-minute walk from West Lake and 9 minutes' walk from Syrena Shopping Center.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Pegasy Premium Suites & Residence Westlake Reviews

8.2

Very Good

8.2

Cleanliness

8.4

Amenities

9.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

nice apartment in a good location
john, 2-night trip
Verified

10/10 Exceptional

I enjoyed staying for the third time staying on West lake prefer staying here , Luxury and very clean , Lake View , feel like my home 🏠
Mahmoud, 2-night trip
Verified

10/10 Exceptional

Clean and comfortable room, enthusiastic and thoughtful staff, furniture so modern!
Linh, 1-night trip
Verified

10/10 Exceptional

Lovely staff with very accommodating hotel accommodations and great dining. The staff are willing to help with scheduling and transportation and food as well. Will definitely be staying here again and again.
Lauren, 1-night trip
Verified

10/10 Exceptional

We had a great stay. The apartment was fancy. Spacious room, fully equipped kitchen and smart TV. I'm happy to be here for the next trip
GH, 1-night trip
Verified

10/10 Exceptional

Brilliant hotel with full amenities. The room was big and full of light. Mattress was perfect for European people.
Daniel, 1-night trip
Verified

10/10 Exceptional

The room was very nice, my boyfriend usually had problem sleeping at other places but at this place we were very comfortable. It’s in a very quiet and peaceful area so highly recommend it to those who want to relax
Verified

10/10 Exceptional

It was an absolutely brilliant apartment in Westlake Hanoi. I loved the room and the service. The room even got a washing machine and tumble dryer for cleaning my things. Such a incredible experience
Daniel, 1-night trip
Verified

10/10 Exceptional

Great night here. Private and quiet. Big tub to relax and cook with friends
Trang, 1-night trip
Verified

10/10 Exceptional

Have a nice lakeview, nice staff, private, full furniture,
To, 1-night trip
Verified

10/10 Exceptional

I came back here after the first time. Everything is still pretty new and good. The receptionist guys are friendly and helpful
Daniel, 1-night trip
Verified

10/10 Exceptional

wonderful apartment in Tay Ho. I ve lived in Tay Ho for 6 years and it is definitely my favorite place.
Daniel, 1-night trip
Verified

2/10 Poor

The hotel is very bad
Elhadj, 8-night trip
Verified

10/10 Exceptional

This apartment exceeded all my expectation, providing a cozy and inviting atmosphere that made me feel right at home. From the comfortable furnishings to the impeccable cleanliness, it offered everything I needed for a perfect stay.
T?t Ð?t, 1-night trip
Verified

4/10 Fair

Bad communication almost made us miss our flight. They hold all guests id’s and I told them we would need it back at 6:30 am so we could head to the airport because at night there is no one at the front desk. They do send you a text with basic info but no mention of early morning departure procedures. If they respond otherwise, it’s not true. We had to wait almost an hour until someone finally came to the front and returned my TRC ID. Room was not very clean and had to request they re-clean certain areas.
Michael, 1-night trip
Verified

2/10 Poor

We booked Pegasy Suites Lakeside for 11 nights, but left after 4 due to poor conditions. Here’s why: Cleanliness Bathrooms were filthy with mold and dirt. Both bathtubs lacked drain stoppers initially. Foul odor from toilets and drains spread into living areas, requiring open windows. Broken bathroom window lock made it unsafe. Bedding was thin, dark gray, unlike the high-quality white sheets shown in photos. Old, small, thin bath towels, no hand towels or washcloths provided. Laundry machine emitted a terrible odor. Old, thin, dirty bathroom carpets. Facilities Poorly equipped kitchen; only one pot and one incompatible pan for the induction cooktop. No kitchen towel, laundry soap, or basic kitchen necessities provided. Faulty cabinets and drawers in bedrooms and kitchen. Leaky, spraying bathroom faucets. Old, dirty, damaged iron and ironing board available upon request. Only one pair of slippers in a 3-bedroom accommodation. Noise Rooms were not soundproof as claimed. Morning noise from street cleaners, loud nighttime bars, and early ward announcements. Loud music from nearby preschool disrupted peace. Service Poor service: staff initially refused extra toilet paper, then rudely threw it at me. Limited, poor-quality toilet paper and no essential items provided. Value Misleading listing photos and descriptions. Poor cleanliness, inadequate facilities, and unprofessional service make it overpriced. In summary, Pegasy Suites Lakeside was one of the worst stays.
Lucas, 12-night trip
Verified

6/10 Good

Séjour passable. On nous a dit avant de partir qu’il serait possible de laisser nos bagages en arrivant, le temps que l’appartement soit prêt. En fait, il n’y a pas de lobby. Tout se fait à distance et les valises se retrouvent dans le hall à la vue de tous. Le premier appartement était vieillot, avec des fenêtres qui ne fermaient pas. Nous avons changé pour un plus petit, les photos sont plus flatteuses que la réalité. Enfin, l’insonorisation est inexistante : nous avons entendu deux nuits nos voisins du dessus faire la fête jusqu’à trois heures. Sympa.
Carine, 3-night trip
Verified

10/10 Exceptional

Bra och rent rum . Lite avlägset kanske.
Elisabet, 4-night trip
Verified

4/10 Fair

Assez peu ressemblant aux photos et assez vieillot. Le wifi marche partiellement, le matin assez tôt la femme de chambre chante, la baignoire fuit, les murs sont très mal insonorisés et il n’y aucun volets aux fenêtres. Très peu de vaisselle aussi pour soit disant 2 personnes. Le seul point positif est le personnel accueillant et à l’écoute mais malheureusement l’hôtel mal en point gâche tout.
Yves, 7-night trip
Verified

2/10 Poor

Sven, 5-night trip
Verified

10/10 Exceptional

Mikkel, 1-night trip
Verified

10/10 Exceptional

Raul, 3-night trip
Verified

10/10 Exceptional

Daniel, 1-night trip