Hotel des Arts

3.0 star property
Neuchatel hotel in city center

Choose dates to view prices

In the heart of the city, Hotel des Arts offers a unique retreat. Relax with spa services like a massage or manicure/pedicure, enjoy in-room WiFi and access to conference space. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Conference space
  • Meeting room
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Playground on site
  • Private bathroom
  • Television
  • Daily housekeeping
  • Espresso maker
  • Premium bedding
The current price is CNY1,210
CNY1,330 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 7 of 7 rooms

Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

Double Room, Balcony

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Individually furnished
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

Family Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Portable fan
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Double or Twin Room, Non Smoking

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Premium bedding
Private bathroom
Hair dryer
Espresso maker
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Rue J.-L. Pourtalès 3, Neuchatel, NE, 2000

What's nearby

  • Casino Neuchatel - 2 min walk - 0.2 km
  • Lac de Neuchatel - 3 min walk - 0.3 km
  • Place Pury - 9 min walk - 0.8 km
  • Chateau de Neuchâtel - 11 min walk - 1.0 km
  • Neuchatel Botanical Garden - 12 min walk - 1.1 km

Getting around

  • Bern (BRN-Belp) - 60 min drive
  • Geneva International Airport (GVA) - 73 min drive
  • Neuchatel (QNC-Neuchatel Train Station) - 7 min walk
  • Neuchâtel Station - 8 min walk
  • La Neuveville Station - 13 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Les Brasseurs - ‬7 min walk
  • ‪Hôtel DuPeyrou - ‬5 min walk
  • ‪Le Bassin Bleu - ‬6 min walk
  • ‪La Taverne Neuchâteloise - ‬3 min walk

About this property

Hotel des Arts

Located near a train station, Hotel des Arts is a great choice for a stay in Neuchatel. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
    • Check-out time is noon
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Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 164 ft (CHF 10 per stay)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends

Traveling with children

  • Playground

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (517 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Portable fan
  • Espresso maker

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 18 for adults and CHF 9 for children

Children & extra beds

  • Cribs/infant beds are available for CHF 10.0 per stay
  • Rollaway beds are available for CHF 45.0 per day

Parking

  • Parking is available nearby and costs CHF 10 per stay (164 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel

Frequently asked questions

Does Hotel des Arts offer free cancellation for a full refund?

Yes, Hotel des Arts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel des Arts?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel des Arts?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel des Arts?

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel des Arts?

No, this hotel doesn't have a casino, but Casino Neuchatel (3-min walk) is nearby.

What is there to do at Hotel des Arts and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.

What's the area around Hotel des Arts like?

Hotel des Arts is in the heart of Neuchatel, a short 7-minute walk from Neuchatel (QNC-Neuchatel Train Station) and 3 minutes' walk from Casino Neuchatel.

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Hotel des Arts Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Breakfast
Location
Service staff
Room
Parking
Lobby
Bathroom
Booking

What guests liked

  • The property offers easy access to a variety of dining options and a delicious breakfast buffet. (3 reviews)
  • Breakfast offered a broad range of food options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Breakfast buffet was very delicious. Clean contemporary rooms. Super walkable to restaurants.
Susan, 2-night trip

10/10 Exceptional

Top notch service, very good accommodations and affordable price. Strongly recommend!
Tiago, 1-night trip

8/10 Very good

Staff was very kind, there is a problem sometime to find a parking spot, but I made it :) Breakfast can be better.
Shlomi, 3-night trip

10/10 Exceptional

Reception staff are friendly and helpful. Great location.
Ian, 2-night trip

10/10 Exceptional

Good place to stay

Room is spacious, clean with comfortable bedding & good amenities including Nespresso. Staff at front desk are all very helpful & welcoming.
1-night trip

10/10 Exceptional

Amazing
laura, 1-night trip

10/10 Exceptional

Excellent location near the lake and University. Kind and accommodating staff.
Sebastien, 1-night trip

8/10 Very good

Location; near the lake, near 'centre ville'
Christophe, 1-night trip

10/10 Exceptional

Excellent reception.
Ross, 1-night trip

10/10 Exceptional

The room is clean & spacious. Staff at reception are all very courteous & helpful. Housekeeping prep the room well everyday.
3-night trip

10/10 Exceptional

Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
Michael, 3-night trip

10/10 Exceptional

I was clean
Thomas, 1-night trip

6/10 Good

Okay stay in a room without air con

No air conditioner or proper soundproofing. We heard everything from the hall to the room and our room was next to the breakfast so it was noisy when people were going back and forth. During the summer room is hot. And there is no fridge in the room so it’s also a small minus. Breakfast was simple but still okay, Swiss cheese and quality apple juice etc.
Inka, 1-night trip

10/10 Exceptional

ótima receção, quarto bem equipado, excelente localização, funcionários muito simpaticos e muito profissionais
Nuno, 2-night trip

8/10 Very good

Il est très bien, dommage pour l'isolation phonique à améliorer sinon tout s'est très bien passé. C'est une belle chambre !
Elodie, 1-night trip

10/10 Exceptional

The room is clean, nice view from my balcony and the staffs were really friendly and helpful! Location is good too, short 10mins walk to city centre and walkable to places of interest. Love the beer at the bar next to the hotel. Strongly recommended!
Sam, 3-night trip

8/10 Very good

'...' '
Jérémie, 1-night trip

10/10 Exceptional

I loved my stay here. From first stepping through the front door, the staff were very friendly and welcoming. The lovely light filled room was very spacious, clean and comfortable. The shower was wonderful and spacious. The hotel is perfectly located just near the funicular down the hill from the station. Making it very easy to access. It is near the boat harbour for ferries, the museum and a quick and easy walk to the old town. I regret that I only had one night here. I would definitely recommend it.
Jane, 1-night trip

8/10 Very good

Une valeur sûre

L'hôtel est très bien situé dans Neuchâtel, le personnel vraiment très accueillant. La chambre était spacieuse, literie confortable, on aurait apprécié la climatisation même si des ventilateurs sont à disposition. Un artisan boulanger super sympa est juste en face pour prendre le petit déjeuner sur les rives du lac (2 mn à pied).
Frédéric, 3-night trip

10/10 Exceptional

El hotel no está en el centro de la ciudad pero tiene estaciones de bus que te llevan en pocos minutos o si te gusta caminar sin 10 min. Tienen la playa den lago a menos de 5 minutos a pie y hay varias áreas de juegos para niños si van con hijos pequeños
Emmanuel, 1-night trip

8/10 Very good

Nice, convenient place
Gobinder, 1-night trip

8/10 Very good

Gutes Frühstück.
Oliver, 2-night trip

8/10 Very good

Goede ligging, dicht bij meer en centrum.

2 nachten verbleven met gezin van 4 (kids 10 en 12 Jaar). Het hotel ligt heel dicht bij het meer van Neuchatel en op wandelafstand van het oude centrum. Parking is 5eur per dag met een kaart. De kamer was ietwat aan de warme kant. De ventilator die er stond hielp wel iets, maar was het lawaai eigenlijk niet waard. Het ontbijt was de eerste dag goed en volledig; De 2de dag waren de croissants op waarna men naar de bakker aan de overkant slechts een 5-tal nieuwe ging halen. Omdat er al meerdere mensen op stonden te wachten, waren die onmiddellijk terug op. Ook mankeerde het koffie-apparaat een paar keer, waardoor het ontbijt wat gebrekkig verliep aan onze tafel. De bediening bleef er wel kalm in.
Evelyn, 2-night trip

8/10 Very good

Perfekt Location

Tolle Lage; engagiertes Personal
Stephan, 12-night trip

8/10 Very good

Gut
Miriam, 1-night trip