The location itself is truly exceptional. The landscape is stunning, surrounded by dunes and beautiful natural colors. The small villas are charming and well-designed, offering a lot of privacy and a unique atmosphere. It really has the potential to be a memorable and special stay.
However, the service was extremely disappointing and far below what you would expect from a place like this. When we arrived, the private pool wasn’t even ready. There was still a baby crib left in our room from the previous guests. The front desk simply never answered the phone, no matter how many times we tried to reach them. We ordered room service and it took over an hour to arrive.
Overall, the site is amazing, but the service is very poor. There is a clear lack of organization and attention to guests. With proper service standards, this place could be truly outstanding, but as it is today, it falls very short.