Service and accessbility. Unsafe environment as smoking was allowed within the rooms and neighbouring rooms were chaotic and loud and wasnt safe to be in such environment with family.
Vaibhav
Vaibhav,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2024 年 11 月 11 日
I wouldn’t say this hotel is 4 Star at all. It was extremely poor service.
1st: The rooms smelt of damp and mugginess and I mentioned this to the girl staff and her response was, I can spray it… it shouldn’t be smelling in the first place.
2nd: We asked on two separate days for almond milk because it’s on the menu… the response on the second day was - you can go to a different sector for almond milk, so it means getting in a cab to get coffee when there is a coffee shop onsite with almond milk on the menu. The staff were very unhelpful. And I found this very rude!
3rd: We asked if they can book us a taxi - we were told by the staff… here is the number, you can do it yourself.
Just useless response and not helpful at all. I will not be recommending this so called “4 star” hotel to no one!!! It’s more like a 1-2 star in my opinion.
Never staying here again!!