Rodents!!! No hot tub April - August!!! But, of course, we didn’t find that out until three days before our trip (in the check in instructions sent to us) when it was too late to cancel. We booked 3 nights and left after 2, when we discovered the very loud rodents living in the walls and attic. It was nuts. We were told we would get a refund for the third night, which we did not ask for. But, honestly, it was just insulting. The first attempt at a refund was an email saying we would receive zero. Then, more than a day later, we received less than eight percent refund. The real kicker is that this house is not even clean. Our feet were black after walking around for an hour, and we take our shoes off at the door. The bedding smelled like mold or mildew. The entire place had an odor, that I couldn’t place. We know now that the odor was coming from some sort of critter infestation. It was big enough that you could hear the steps it was taking in the attic.
