Nestled near the bay, The Q Hotel offers a charming retreat with a cozy coffee shop/cafe and garden. Relax by the fireplace in the lobby or unwind at the sauna, then connect to high-speed WiFi and enjoy an outdoor entertainment area.
Bournemouth (BOH-Bournemouth Intl.) - 136 min drive
Shanklin Station - 9 min walk
Sandown Station - 9 min drive
Lake Station - 27 min walk
Restaurants
The Falcon - 7 min walk
Bayside Fish & Chips - 7 min walk
Domino's Pizza - 4 min walk
The Steamer Inn - 5 min walk
Fishermans Cottage - 7 min walk
About this property
The Q Hotel
When visiting Shanklin, The Q Hotel is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge, a sauna, and a seasonal outdoor pool are other highlights.
At a glance
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Hotel size
31 rooms
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Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
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Special check-in instructions
The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
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Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
What to do
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting rooms
Services
Front desk (limited hours)
Wedding services
Pool loungers
Pool umbrellas
Romance packages
Facilities
Garden
Fireplace in lobby
Seasonal outdoor pool
Full-service spa
Sauna
Reception hall
Outdoor entertainment area
Outdoor furniture
Room amenities
Be entertained
41-inch flat-screen TV
Digital TV channels
Home comfort
Portable fan
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Freshen up
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi (speed of 50+ Mbps)
Food and drink
Champagne service
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.
Dining
Bar - This bar serves lunch only. Open select days.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
The seasonal pool is open from May 01 to October 01
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin
Frequently asked questions
Does The Q Hotel offer free cancellation for a full refund?
Yes, The Q Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Q Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at The Q Hotel?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at The Q Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Q Hotel?
Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out is available.
What is there to do at The Q Hotel and nearby?
Have fun with nearby activities like cycling, hiking, and horseback riding. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. The Q Hotel also has a garden.
What's the area around The Q Hotel like?
The Q Hotel is a short 9-minute walk from Shanklin Station and 5 minutes' walk from Shanklin Beach.
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Reviews
The Q Hotel Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
7.8
Amenities
9.0
Staff & service
8.2
Eco-friendliness
8.0
Property conditions & facilities
What guests liked
Breakfast was great, freshly cooked to a high standard with plenty of options. (17 reviews)
The property is in a great location, close to the beach and offers a convenient lift to the beachfront. (8 reviews)
The property's heated outdoor pool and spa terrace were a lovely addition to the stay, providing a great place to relax. (10 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Sep 1, 2025
Nice hotel and friendly staff
Verified traveler
1-night trip
8/10 Very good
Sep 1, 2025
Convenient location for old and new town centres and Lift to seafront.
David
David, 3-night trip
4/10 Fair
Sep 4, 2025
Stayed here and the shower was broken
Andrew
Andrew, 1-night trip
10/10 Exceptional
Jun 18, 2025
Absolutely amazing hotel with great staff and gorgeous views
Gloria
Gloria, 3-night trip
10/10 Exceptional
Jul 3, 2025
Great stay
Lovely place - interesting deco; infrared sauna, hot tub and heated outdoor swimming pool - all in great working condition; friendly staff; tasty breakfast
Cosmina
Cosmina, 2-night trip
8/10 Very good
Aug 4, 2025
hot tub
hot tub wass good
Christopher
Christopher, 2-night trip
10/10 Exceptional
May 28, 2025
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Amanda
Amanda, 1-night trip
8/10 Very good
Jun 7, 2025
Cosy little boutique hotel.
Stephen
Stephen, 3-night trip
8/10 Very good
Jul 21, 2025
Lovely hotel great pool, just stuffy in a heatwave
Really lovely family hotel - fun decor, nice pool, good breakfast. Only issue is our room was very small and in the heatwave it was unbearably hot!
Verified traveler
4-night trip
8/10 Very good
Jul 14, 2025
A very nice weekend getaway. This hotel is well located, has very friendly staff and is well kept. Clean rooms and a very good breakfast. Also the pool is nice. The only minus was having our stay during a very hot weekend and having a room at the rear side of the hotel facing evening sun - no air conditioning… we still slept well!
Juha
Juha, 2-night trip
6/10 Good
Sep 3, 2025
IOW - mini break
Ok hotel . Great location. Parking worked well. Nice bar. Only one breakfast price made for an expensive option if you wanted something light - eg scrambled eggs on toast. Shower - poor, both water pressure and temperature rubbish, and when asked pretty much told that’s how it is in our room. TV use too complicated ! Pleasant enough stay but unlikely to return.
Russell
Russell, 3-night trip
8/10 Very good
Jul 13, 2025
Pool and outside seating a godsend
Had a relaxing stay, fabulous breakfast even though it was extremely busy at the hotel on the Sunday.
Family run hotel with mum, dad and daughters working extremely hard as it was a hot weekend so they were very busy.
Swimming pool area and outside bar area was a godsend and although hotel full you could always find a lounger or chair to put your feet up on.
Jane
Jane, 4-night trip
10/10 Exceptional
Jun 25, 2025
I had a lovely stay at the hotel !
The decoration
Aurelie
Aurelie, 2-night trip
10/10 Exceptional
Jun 8, 2025
Friendly, helpful staff and a lovely clean comfortable hotel made for a wonderful weekend break. Will return next time we visit the island.
David
David, 2-night trip
10/10 Exceptional
Jun 27, 2025
Nice small hotel!
Nice small hotel with easy location, pleasant staff, had a small but comfortable room. Well appointed, great warm colors. Great bar, had everything we wanted. Beautiful old church across the street.
Dennis
Dennis, 2-night trip
8/10 Very good
Apr 6, 2025
Lovely hotel with tidy rooms.Very close to the beach front and also tge shops.
Spencer
Spencer, 2-night trip
10/10 Exceptional
Jun 17, 2025
Such a lovely hotel, amazing customer service, very welcoming & friendly. The lounge areas are so cosy, smell really nice! The decor is adorable. A little bar with a good selection of drinks. An amazing breakfast was served in the morning. Just an all round brilliant stay.
Katie
Katie, 1-night trip
6/10 Good
Sep 1, 2025
Good breakfast
Lovely hotel, but the bedroom that we booked had a very firm mattress and pillows so not comfortable for us. The noise from the room above kept us awake. The television when we did decide to watch it was very hard to use and took a long time to work out with no instructions.
The fair haired lady in reception was not very friendly.
Breakfast was very good and the general areas of the hotel very smart and comfortable.
Verified traveler
2-night trip
8/10 Very good
May 15, 2025
Great location for walking to the beach. Staff was friendly and helpful.
Judy
Judy, 3-night trip
8/10 Very good
May 5, 2025
****
Very good value for money, clean and very comfortable very friendly service great.
Neil
Neil, 1-night trip
6/10 Good
Sep 19, 2025
Not so good
On first sight everything looked great. Funky interior in seating area near bar etc. Our room however was not up to scratch. Leftover hairs in the corners of the bathroom. Headboard and lamps not been Hoovered or dusted. Spray from other people's toothbrush not been cleaned on walls near sink. I told housekeeping and they did come to rectify however not the toothpaste spray or to my overall satisfaction. There was also a long hair wrapped in the toast holder at breakfast.
Kaye
Kaye, 4-night trip
10/10 Exceptional
Apr 25, 2025
Lovely hotel! Everything looked brand new and the bed was very comfortable. I stayed for one night and it was perfect. Great location, lovely staff and great value.
Angela
Angela, 1-night trip
8/10 Very good
Jul 16, 2025
Varmt välkomnande hotell
Smakfullt dekorerat hotell som drivs av en engagerad familj.
Rummet var rätt litet men sägen var stor.
Fanns badkar som jag gillar och då trycket i duschen var lågt var det enklare att bada.
Stora fina badhandukar men svårt att hänga upp dem.
Provade inte poolen men den såg härlig ut.
God frukost många härliga soffor både ute och inne.
Vi hade en bra upplevelse och ett fantastiskt bemötande!
Cecilia
Cecilia, 2-night trip
10/10 Exceptional
May 27, 2025
Lovely hotel, we would definitely return!
The hotel was lovely, very modern, gorgeous décor and impeccably clean. The staff were very helpful and friendly. Great location in Shanklin, only a street away from the lift which takes you down onto the beach and only a short walk to restaurants, gift shops and the local convenience shop. I would recommend the Q Hotel if you are planning on visiting Shanklin :-)
Lucy
Lucy, 2-night trip
10/10 Exceptional
Jun 9, 2025
Staff polite and attentive ,the hotel and the whole atmosphere is very stylish, the only negative are the hot tub and pool not very clean.