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The Q Hotel

3.0 star property
Shanklin hotel with spa and bar/lounge

Choose dates to view prices

Nestled near the bay, The Q Hotel offers a charming retreat with a cozy coffee shop/cafe and garden. Relax by the fireplace in the lobby or unwind at the sauna, then connect to high-speed WiFi and enjoy an outdoor entertainment area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Breakfast available
  • Sauna
  • Seasonal outdoor pool
  • Bar/lounge
  • Coffee shop/cafe
  • Meeting rooms
  • Coffee/tea in a common area
  • Garden
  • Lobby fireplace

Feel at home (6)

  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Bathtub or shower
  • Digital TV service
  • Premium bedding

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Basic Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Single Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Signature Suite

Highlights

Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Double or Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Water view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
12 Queens Road, Shanklin, England, PO37 6AN

What's nearby

  • Shanklin Theatre - 3 min walk - 0.3 km
  • Shanklin Old Village - 4 min walk - 0.4 km
  • Shanklin Chine - 4 min walk - 0.4 km
  • Shanklin Beach - 5 min walk - 0.4 km
  • Ventnor Beach - 9 min drive - 7.7 km

Getting around

  • Southampton (SOU) - 100 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 136 min drive
  • Shanklin Station - 9 min walk
  • Sandown Station - 9 min drive
  • Lake Station - 27 min walk

Restaurants

  • ‪The Falcon - ‬7 min walk
  • ‪Bayside Fish & Chips - ‬7 min walk
  • ‪Fishermans Cottage - ‬7 min walk
  • ‪The Village Inn - ‬8 min walk
  • ‪The Crab Inn - ‬7 min walk

About this property

The Q Hotel

When visiting Shanklin, The Q Hotel is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. A bar/lounge, a sauna, and a seasonal outdoor pool are other highlights.

At a glance

DONE

Hotel size

    • 31 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 7:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms

Services

  • Front desk (limited hours)
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Garden
  • Fireplace in lobby
  • Seasonal outdoor pool
  • Full-service spa
  • Sauna
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Room amenities

Be entertained

  • 41-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Portable fan
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Champagne service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Dining

Onsite venue #2 - This bar serves lunch only. Open select days.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • The seasonal pool is open from May 01 to October 01
  • Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

Does The Q Hotel offer free cancellation for a full refund?

Yes, The Q Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Q Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at The Q Hotel?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Q Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at The Q Hotel?

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Check-out time is 10:30 AM. Express check-out is available.

What is there to do at The Q Hotel and nearby?

Have fun with nearby activities like cycling, hiking, and horseback riding. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. The Q Hotel also has a garden.

What's the area around The Q Hotel like?

The Q Hotel is a short 9-minute walk from Shanklin Station and 5 minutes' walk from Shanklin Beach.

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Reviews

The Q Hotel Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and accommodating staff. (21 reviews)
  • The property is in a great location, close to the beach and offers a convenient lift to the beachfront. (8 reviews)
  • The property's heated outdoor pool and spa terrace were a lovely addition to the stay, providing a great place to relax. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.
Andrew, 1-night trip

8/10 Very good

Lovely staff and hotel. No impressed with bedroom
Michael, 4-night trip

10/10 Exceptional

Great stay

Lovely place - interesting deco; infrared sauna, hot tub and heated outdoor swimming pool - all in great working condition; friendly staff; tasty breakfast
Cosmina, 2-night trip

10/10 Exceptional

Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Amanda, 1-night trip

8/10 Very good

We stayed in 3 single rooms . These were small but mostly ok. All our beds were really comfortable and a good size and clean. One room didn't have a chest of drawers or a shelf in closest to put any folded cothes away and all lacked a chair . The rooms were pretty dark . The showers were hot and the pressure not bad . Overall for what we paid generally happy. and the staff so friendly . Breakfast also lovely .
Jean, 3-night trip

8/10 Very good

Great location for walking to the beach. Staff was friendly and helpful.
Judy, 3-night trip

8/10 Very good

hot tub

hot tub wass good
Christopher, 2-night trip

10/10 Exceptional

I had a lovely stay at the hotel ! The decoration
Aurelie, 2-night trip

10/10 Exceptional

The room was clean and very comfortable. The staff were very friendly. The breakfast was very nice and the beach was only a five minute walk from the hotel. The bed was also very comfortable. I used the hot tub and the sauna and thoroughly enjoyed both. I would recommend it to my family. Thank you for a wonderful stay.
Barbara, 5-night trip

8/10 Very good

Great stay
Alexandra, 2-night trip

8/10 Very good

Lovely hotel with tidy rooms.Very close to the beach front and also tge shops.
Spencer, 2-night trip

10/10 Exceptional

It was cleam staff friendly
Sandra, 2-night trip

8/10 Very good

Modern hotel in a great location only a short walk to beachfront and old town. Staff were very friendly and Shanklin is a good base to explore whole island.
Paul, 3-night trip

10/10 Exceptional

really good cuisine.
david, 1-night trip

8/10 Very good

****

Very good value for money, clean and very comfortable very friendly service great.
Neil, 1-night trip

8/10 Very good

Currently being done up to a much improved standard by new owners. Very nice breakfast and close to beach.
Rob, 1-night trip

6/10 Good

Not so good

On first sight everything looked great. Funky interior in seating area near bar etc. Our room however was not up to scratch. Leftover hairs in the corners of the bathroom. Headboard and lamps not been Hoovered or dusted. Spray from other people's toothbrush not been cleaned on walls near sink. I told housekeeping and they did come to rectify however not the toothpaste spray or to my overall satisfaction. There was also a long hair wrapped in the toast holder at breakfast.
Kaye, 4-night trip

10/10 Exceptional

Work in the IOW

Fantastic hotel, very friendly owners would recommend hightly
Kieran, 1-night trip

8/10 Very good

Small double room isn’t really big enough for two people in my opinion, Breakfast and staff lovely.
Donna, 2-night trip

8/10 Very good

Friendly, helpful staff. Small room
Ian, 2-night trip

6/10 Good

The room was very tiny and with no air conditioning but the window could not be open There was a fan but was not enough to cool the room
Lucia, 4-night trip

10/10 Exceptional

Zero complaints

Simon, Sam and their daughter a very welcoming and are keen to ensure the comfort of each guests stay. The hotel is stunning, easily one of the best on the island. Currently some areas are still being renovated but this is hidden from view until complete. Breakfast was excellent and the bar is well stocked, even for non alcoholic beer. We wil certainly be staying here again on our next stay.
Andrew, 2-night trip

8/10 Very good

Very nice area and clean an modern hotel staff are very helpful and welcoming ... only downfall was the restaurant was closed when it wasnt stated prior it will be. Otherwise breakfast was really nice... comfy and clean rooms but very surprised to see the bathroom sink out in the bedrooms and even that wasnt stated anywhere on the hotel page when booking and that was something i know i didnt like about the room. Otherwise its a beautiful hotel. The hot tub an sauna was really nice but take note the hot tub is outside on the deck but in a private area. Overall definitely recommended
roopna, 3-night trip

8/10 Very good

good food but superior room very small although had fan as no air con. expedia should have advised that the hotel had changed hands since our booking
C, 4-night trip

6/10 Good

Looks good on the photos, but they have spent more money on the ridiculously complicated over-sized TV's they should have spent he money on upgrading the showers so they actually work, we had 2 rooms in our group and the issues was in both. bar and restaurant staff were polite but didn't know what they were doing, sorry I rarely write a negative review, but i wasn't impressed
Helen, 2-night trip