Great property within walking distance of the Zona Romantica
Vespaan
Vespaan,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Great place concierge team very professional and friendly. Would definitely recommend and come back to this property. Everyone at the property is very helpful and polite. Drinks at the pool are excellent! Only recommendation would be to have someone at the Main Street available to guide to the parking structure besides that everything was great!
Maria
Maria,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
Everything was perfect
Dionte
Dionte,3 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 30 日
10/10 experience
Fantastic high end managed apartments in the most happening area of Puerto Vallarta. The rooftop pool is incredible, staff wonderful and very accommodating, available to answer questions over WhatsApp all the time. Very comfortable bed, incredible views from the terrace and fast WiFi. I loved it so much that I ended up changing plans and extending the stay by a couple of extra days. Thanks so much!
Paulina
Paulina,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 30 日
The property itself is absolutely beautiful with the infinity pool on the roof overlooking the mountains in the back and the ocean in the front with the city all around. The unit was very large and well kept with beautiful furniture and finishings. The location was very close to everything in the Romantik Zone with a simple 10-15 minute walk. The Ubers were VERY cheap though if you don't want to walk.
Unfortunately, if you like to walk everywhere, the street you must cross to get anywhere was VERY busy. This was difficult to leave the property and made it very loud to sit on the balconies or even inside the front of the property due to how busy the road was.
Overall, the stay was wonderful!
Gabriel Robert
Gabriel Robert,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Amazing location, great concierge services (they go above and beyond expectations)
Will definitely recommend!
Billy
Billy,13 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Holly
Holly,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Je crois que le service à la clientèle pourrait être amélioré
Et qu’il y a vraiment un problème avec les ascenseurs dans cette propriété à part ça tout était parfait malgré tout nous y retournerons. Merci beaucoup.
Yan
Yan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 25 日
The property was beautiful..the location was perfect, and Carlos did a fabulous job checking us in. He was very attentive and I’d give him a 5 star rating. There was a gentleman at the concierge named Eddy that I thought was very unprofessional and rude. I brought 2 Canadian friends that now live permanently in Puerto Vallarta to show them how beautiful the building was. They had no intention of staying longer than perhaps 1 hr. We were about to board the elevator when another concierge person asked that they sign in. I apologized since I completely forgot and we returned back to the front counter. My friends filled out the visitor sheet and then this Eddy person interrupted the conversation and said that they needed to leave their residence identification at the counter. My friends replied that they didn’t feel safe enough to leave their identification ….but offered that the concierge could take a picture of it. This person Eddy became rude and extremely unprofessional and started asking what country my friends were from. He was very aggressive with them which was TOTALLY unnecessary. I understand the rules but because of Eddys actions your concierge team did not even offer to photocopy their ID., which in your RULES is allowed. Sadly my friends chose not to visit my rental a because they weren’t allowed and secondly because this man was rude and quite aggressive with them. People like Eddy prevented me from giving you a 5 star rating. :(
Valentina
Valentina,7 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 25 日
This property speaks for itself in terms of location and beauty. The accordion doors to the balcony, the rooftop pool, the generous sized bedroom and bath, all make for a wonderful place to stay.
A couple of feedback notes the balcony doors do not seal completely, and therefore are not soundproof. Being located on a major road means if you are sleeping in the front room, it is very loud. In the unit we stayed in (and not all are the same) we found the beds too firm for comfort and woke up with sore backs and hips. I have stayed in a different unit in the past and while the road noise was consistent the previous beds were significantly more comfortable. A simple mattress pad would help.
Renee
Renee,5 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 22 日
The room had a very cheap iron and ironing board it burned a hole in my shirt.
KALVIN
KALVIN,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
10/10 honestly. The staff was so nice, everyone working at the pool was so nice. Everything I was expecting and more.
Elijah
Elijah,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Fantastic living space. The gym was great, the pool was great, but the patio views were my favourite part.
Daniel
Daniel,5 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Friendly and attentive staff. Rooms and grounds are kept very clean.
Arnold
Arnold,5 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 15 日
when I showed up the elevator was broken I was on the ninth floor, also the water was out, so there were no showers and no working toilets in the whole building, the lady that checked me in it was very nice very helpful and got me a full refund.
garrett
garrett,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 14 日
The rooftop pool was the highlight of our PV visit - we could've spent our entire vacation there. The property is on a busy street but we managed to get around on foot very well - location is central to lots of things around. There was some construction noise from the buildings nearby when we were out on the terrace but that's city living! Maxwell Staff was exceptional throughout. The Pool Bar staff was awesome. (The Valet/Front Desk staff could use some customer service help.) We'll definitely be back and stay here again!
Kathleen
Kathleen,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 12 日
It was a great hotel to stay at. No regrets!
David Alan
David Alan,6 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 4 月 10 日
The SoHo house seems to rented out thru Maxwell Residences. The concierge service thru Maxwell House was excellent but there was the worst service at the SoHo House. We were told to drink our whole bottle of water we brought up to the pool or they would not give us a towel. This comes the day after we spent $300 on our pool bill. We didn’t realise they only wanted us to buy their a van Water, which is fine if that is the policy, but they were very very rude about it. The last day the elevators were broken. No one bothered to try and help us with our bags down eight flights of steps, didn’t tell the cab driver that was waiting in the lobby that the elevators were down and we were at a different place. Everyone just looked at us and was rude and offered no help.
Kari Ann Sharkey de Arantes
Kari Ann Sharkey de Arantes,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 10 日
We stayed in a corner unit on 7th floor. The unit was spotless, modern and provided everything needed. The rooftop infinite pool and bar setup on the 15th floor is world class with spectacular views looking over Zona Romantica and the ocean with a great wait staff. Plenty of sun or shade options around the pool. Can’t imagine a nicer rooftop setup anywhere! Easy walking distance to many restaurants, bars, shops and beach. The only negative is that road noise was so loud it made it impossible to relax and enjoy time on the beautiful patio outside our unit. Amazingly, road noise was almost non-existent around the rooftop pool and bar 8 stories above our unit. Our Concierge was very attentive and willing to help with anything needed.
Jeffrey Thomas
Jeffrey Thomas,8 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 27 日
The hotel and staff were excellent. The location is in walking distance to shops, restaurants and the beach. I will be staying here again.
JaKeith B.
JaKeith B.,5 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 22 日
The pool area was awesome. Service was great view was spectacular.