Newlands is the perfect backdrop for your stay at Neighbourgood Newlands, where a cup of coffee and great food meet modern comforts. Unwind in the outdoor pool or grab a bite to eat from the restaurant while staying connected with WiFi.
Table Mountain National Park - 4 min drive - 2.4 km
Getting around
Cape Town Intl. Airport (CPT) - 21 min drive
Cape Town Station - 16 min drive
Cape Town Bellville Station - 20 min drive
Newlands Station - 5 min walk
Claremont Station - 14 min walk
Rondebosch Station - 25 min walk
Restaurants
Stones - 9 min walk
Limnos Bakers - 9 min walk
KAUAI - 10 min walk
Mugg & Bean - 12 min walk
vida e caffè - 14 min walk
About this property
Neighbourgood Newlands
When you stay at Neighbourgood Newlands, you'll be within a 10-minute drive of Cape Town International Convention Centre and Long Street. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Public transportation is just a short walk: Newlands Station is 5 minutes and Claremont Station is 14 minutes.
At a glance
DONE
Hotel size
122 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 10:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Coffee shop
Shared microwave
Shared refrigerator
Services
24-hour front desk
Luggage storage
Facilities
Television in common areas
An outdoor pool
Accessibility
Elevator
Elevator door width (inches): 354
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in room
Room amenities
Be entertained
32-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Shared kitchen access
More
Daily housekeeping
In-room safe
Special features
Dining
The Good Neighbour - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately ZAR 150 to 300 per person
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Neighbourgood Newlands Hotel
Neighbourgood Newlands Cape Town
Neighbourgood Newlands Hotel Cape Town
Frequently asked questions
Does Neighbourgood Newlands offer free cancellation for a full refund?
Yes, Neighbourgood Newlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neighbourgood Newlands?
Yes, there's an outdoor pool.
Are pets allowed at Neighbourgood Newlands?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Neighbourgood Newlands?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
Is there an onsite casino at Neighbourgood Newlands?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
What is there to do at Neighbourgood Newlands and nearby?
Neighbourgood Newlands has an outdoor pool.
Are there restaurants at or near Neighbourgood Newlands?
Yes, there's an onsite restaurant.
What's the area around Neighbourgood Newlands like?
Neighbourgood Newlands is a short 5-minute walk from Newlands Station and 8 minutes' walk from Newlands Cricket Ground.
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Reviews
Neighbourgood Newlands Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
7.0
Amenities
7.8
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
8/10 Very good
Dec 31, 2025
Lovely hotel great location. Very friendly staff.
Anzel
Anzel, 3-night trip
Verified
6/10 Good
Apr 13, 2026
Very basic, but things work. Good location if you're running Two Oceans. Room is comfortable, but aircon is a bit unreliable. No shampoo etc was provided for the shower, which is a bit disappointing.
Mikael
Mikael, 3-night trip
Verified
10/10 Exceptional
Mar 9, 2025
Very good value and clean
Thomas
Thomas, 4-night trip
Verified
10/10 Exceptional
Nov 4, 2024
Fantastic, room immaculate. Lots services available couldn’t fault the hotel, amazing value
Robert
Robert, 1-night trip
Verified
2/10 Poor
Apr 13, 2026
Dear Management,
We stayed in room 104, and initially, the room was beautiful and clean. Unfortunately, our experience quickly declined due to ongoing issues with the air conditioning.
The aircon was not working, and after contacting reception, a technician was sent to fix it. While it worked for a few hours, it soon began blowing hot air again. After reporting the issue a third time, we were simply offered a fan and advised to open the windows, which is not an acceptable solution.
We were also informed that the manager, Hendrik, was unavailable. I have since sent an email but have not received any response.
This experience has been very disappointing. We expected a higher standard of service and a more effective resolution to the issue. I kindly request that this matter be addressed urgently and that steps be taken to improve how guest concerns are handled.
Daniel
Daniel, 1-night trip
Verified
8/10 Very good
Jul 1, 2024
The property is cool and safe..A good place to be
Faith
Faith, 1-night trip
Verified
10/10 Exceptional
Dec 25, 2024
The staff was truly wonderful. They went above and beyond to provide support and assistance, and their care and kindness made a real difference.
Dwight
Dwight, 2-night trip
Verified
10/10 Exceptional
Feb 7, 2024
SAt20
Extremely friendly and helpful staff from check in to check out
Room was very clean and well stocked
Bakery/Bar/Restaurant excellent recommend trying the coconut chicken curry
David
David, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2024
The hotel was clean and safe. The rooms were very comfortable. I was really happy that I paid for a superior room with the dual sliding glass doors. Staying in the middle of summer and having no AC didn't bother me one bit. We could open the doors and get a nice breeze in. The separate toilet from the shower is brilliant. The breakfast was delicious. All the employees are super friendly. I will definitely be back!
NOTE!! THERE IS NO WORKING AIR CON. Upgrade to a superior room and open the windows.
Rachel
Rachel, 2-night trip
Verified
8/10 Very good
Aug 28, 2025
Great beds nice linen and towels, well serviced
Terry
Terry, 3-night trip
Verified
10/10 Exceptional
Jan 8, 2025
Lovely home away from home experience.
Geraldine
Geraldine, 4-night trip
Verified
8/10 Very good
Dec 26, 2024
Nice place
LET'S GO TRAVEL
LET'S GO TRAVEL, 6-night trip
Verified
2/10 Poor
Apr 13, 2026
Dear Management,
We stayed in room 104, and initially, the room was beautiful and clean. Unfortunately, our experience quickly declined due to ongoing issues with the air conditioning.
The aircon was not working, and after contacting reception, a technician was sent to fix it. While it worked for a few hours, it soon began blowing hot air again. After reporting the issue a third time, we were simply offered a fan and advised to open the windows, which is not an acceptable solution.
We were also informed that the manager, Hendril, was unavailable. I have since sent an email but have not received any response.
This experience has been very disappointing. We expected a higher standard of service and a more effective resolution to the issue. I kindly request that this matter be addressed urgently and that steps be taken to improve how guest concerns are handled.
Daniel
Daniel, 2-night trip
Verified
8/10 Very good
Feb 29, 2024
Good place
Xolisile
Xolisile, 1-night trip
Verified
8/10 Very good
Dec 7, 2024
About half an hour Uber ride from downtown and it’s 20 minutes from the airport.
hani
hani, 4-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Don't go any further but here
Looking for awesome service great food friendly staff and value for mobey.
Christelle
Christelle, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2024
Clean and beautiful cosy hotel. Friendly housekeeping as well as front desk. WiFi connectivity is poor especially in the rooms.
SITHETHELELO
SITHETHELELO, 5-night trip
Verified
8/10 Very good
Sep 6, 2024
Only one night. As expected. Good overnight option.
stefan
stefan, 1-night trip
Verified
2/10 Poor
Mar 16, 2025
I checked out immediately as it smelly.
Eileen
Eileen, 2-night trip
Verified
6/10 Good
Mar 31, 2025
While the general atmosphere of the hotel and the room were pleasant, I was very disappointed that the room had no fridge and the room assigned had faulty air conditioner.
SH
SH, 2-night trip
Verified
2/10 Poor
Feb 6, 2025
Rooms are burning, no airconditioning. Bedding has gum stuck on it. Never again
Lesedi
Lesedi, 6-night trip
Verified
8/10 Very good
Feb 23, 2024
All good
Roger
Roger, 1-night trip
Verified
2/10 Poor
Jan 5, 2025
Aircon did not work for weeks
Ettiene
Ettiene, 6-night trip
Verified
4/10 Fair
Jan 7, 2024
Air Conditioning Broken
The air-conditioning system was broken. It was a hot day - 31 degrees and we could not get the temperature down below 27 degrees C.
We asked for assistance and were told we would be helped but help never came. The next morning when we mentioned that nobody came to assist us - the response was oh - sorry about that.
We will not be staying at this hotel again nor will we recommend it - very disappointing.
Adine Abro
Adine Abro, 1-night trip
Verified
2/10 Poor
Jan 14, 2025
Siamo stati in questo Hotel per ben 6 notti, all'arrivo alle 13.15 ci comunicano che il check in era possibile solo a partire dalle 14.00, dico nessun problema e mi reco a pranzo nel ristorante della struttura. Alle ore 14.30 mi reco di nuovo in reception e mi comunicano che la stanza non è ancora pronta perchè l'addetta delle pulizie non era passata quel giorno, inoltre mi comunicano che l'area condizionata è fuori servizio cosa non piacevole nel caldo di gennaio.
Armati di pazienza aspettiamo fino alle 15.30 quando finalmente ci fanno entrare in stanza.
Stanza discreta, ma con la scomodità del water in un rispostigli separato dal resto del bagno, quindi con la scomodità di dover fare la spola nelle due stanzette per sciacquarsi le mani. Luci assolutamente scarse, sapone per le mani inesistente abbiamo dovuto chiederlo e ci hanno dato una saponetta.
Durante il soggiorno le pulizie sono scarse e approssimate, in un paio di occasioni non ci hanno messo le asciugamani, mai il sapone e per di più le pulizie non erano il top. il caldo durante il giorno si faceva sentire, e alla fine ci hanno dato un ventilatore alle nostre proteste.
Ad ogni modo il momento peggiore è stato l'ultimo giorno, quando ad una coppia che era li con noi (anzi loro erano arrivati anche 2 gg primi) sono sparite 150 € dalla cassaforte dell'albergo ovviamente inutili le proteste e la denuncia alle autorità. E' chiaro che non può che essere stato qualcuno del personale che ha utilizzato le chiavi di scorta..