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Bliss haven apartments

4.5 star property
Luxury Nairobi hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Located in Westlands, Bliss haven apartments offers a tranquil retreat with a swim-up bar and poolside bar. Guests can unwind with a body scrub or facial at the onsite Queens spa, stay connected with in-room WiFi, and enjoy the garden's peaceful ambiance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Hot tub
  • Pool bar
  • Swim-up bar
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Children's pool
  • Kitchenette
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is CNY270
CNY318 total
includes taxes & fees
Jun 5 - Jun 6

Room options

View all photos for Superior Apartment

Superior Apartment | Living area | 55-inch flat-screen TV with digital channels, TV, Netflix

Superior Apartment

7.0 out of 10
Good
(2 reviews)
  • 7 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Comfort Apartment

Egyptian cotton sheets, premium bedding, individually decorated

Comfort Apartment

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Apartment

Classic Apartment | View from room

Classic Apartment

  • 7 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Apartment

Family Apartment | Living area | 55-inch flat-screen TV with digital channels, TV, Netflix

Family Apartment

  • Garden view
  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Apartment, Private Pool, Pool View

Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas

Executive Apartment, Private Pool, Pool View

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Studio Suite

Superior Studio Suite | Egyptian cotton sheets, premium bedding, individually decorated

Superior Studio Suite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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The price is CNY215
CNY254 total
includes taxes & fees
May 25 - May 26
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About the neighborhood

Map
12168-0400, Nairobi, Nairobi, Nairobi City, WESTLANDS

What's nearby

  • UNHCR Kenya - 12 min walk - 1.0 km
  • Sarit Centre - 16 min walk - 1.4 km
  • Arboretum - 3 min drive - 1.9 km
  • Westgate Shopping Mall - 3 min drive - 1.9 km
  • Oshwal Religious Centre - 3 min drive - 2.2 km

Getting around

  • Nairobi (WIL-Wilson) - 22 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 34 min drive
  • Syokimau Station - 31 min drive
  • Nairobi Station - 32 min drive
  • Syokimau SGR Railway Station - 33 min drive

Restaurants

  • ‪270° Rooftop - ‬11 min walk
  • ‪Hotel Riverview - ‬11 min walk
  • ‪Khrung Thep - ‬10 min walk
  • ‪Fogo Gaucho - ‬17 min walk
  • ‪Brioche Café Bistro - ‬4 min drive

About this property

Bliss haven apartments

When you stay at Bliss haven apartments , you'll be within a 15-minute drive of United Nations Office at Nairobi and Thika Road Mall. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with Swedish massages, facials, or mani/pedis. There's an outdoor pool and a poolside bar, and in-room conveniences at this luxurious hotel include microwaves and kitchen islands.

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Minimum check-in age: 17
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Guests are required to download the property's Bliss mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Water dispenser

Traveling with children

  • Children's pool

Working away

  • Coworking spaces

Services

  • Hair salon
  • Luggage storage
  • Pool umbrellas
  • Virtual front desk

Facilities

  • Garden
  • Picnic area
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Lockers available
  • Outdoor furniture

Accessibility

  • Transfer shower
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Yard
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Desk chair

Food and drink

  • Mini-fridge
  • Microwave
  • Kitchenette
  • Stovetop
  • Oven
  • Toaster
  • Free bottled water
  • Cookware, dishes, and utensils
  • Blender
  • Coffee grinder
  • Kitchen island
  • Free tea bags/instant coffee
  • Paper towels

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Queens spa. Services include Swedish massages, facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 8 for adults and USD 7 for children

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of USD 7 per person per night
  • Pool access available from 7:00 AM to 6:00 PM
  • Children under 3 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
  • Guests must contact this property in advance to reserve access to the heated pool

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard

Mobile payment options include: M-Pesa and PayPal.

Cashless transactions are available.

Also known as

Bliss haven apartments Hotel

Bliss haven apartments Nairobi

Bliss haven apartments Hotel Nairobi

Frequently asked questions

Is there a pool at Bliss haven apartments ?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 6:00 PM.

Are pets allowed at Bliss haven apartments ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bliss haven apartments ?

Yes, there's free self parking.

What are the check-in and check-out times at Bliss haven apartments ?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. Check-out time is 10:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Bliss haven apartments ?

No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.

What is there to do at Bliss haven apartments and nearby?

Bliss haven apartments has a spa and an outdoor pool, as well as a picnic area and a garden.

Are there restaurants at or near Bliss haven apartments ?

Yes, there's an onsite restaurant.

Does Bliss haven apartments have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, an oven, and a microwave.

Does Bliss haven apartments have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Bliss haven apartments like?

Bliss haven apartments is a short 17-minute walk from Sarit Centre and 11 minutes' walk from UNHCR Kenya.

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Reviews

Reviews

7.2

Good

7.6

Cleanliness

6.6

Amenities

7.6

Staff & service

7.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Good property to stay at with a new restaurant. Enjoyed my stay
Petrol, 1-night trip
Verified

8/10 Very good

The place is very clean and the sheets as well
nadia, 2-night trip
Verified

4/10 Fair

It was a decent place, lacking a few things. The person in charge is super stingy. We lost electricity, the contact person only paid a little bit and we ran out of electric, again. This time they took the token box and we had to sit in darkness for a while. The employees were great. I need reliable electric for internet for work purposes and this isn’t the place for that.
Frankie, 6-night trip
Verified

8/10 Very good

For the price this was ok, the staff were friendly and housekeeper provided laundry service and also offered to clean shoes and sandals for which I tipped. The pool charged 700 Kes per day to use which was not advertised in the ad. There was cockroach infestation in the kitchen at arrival which got much worse within days. After speaking to the owner fumigation was offered. I had to ask to move to a different apartment while this was done. After there was dead roaches however the infestation was gone. I did notice another adult cockroach on my last night there under the water dispenser so it seems to be an ongoing issue. I've read this is common in Nairobi and the owner was accommodating which I appreciate. The restaurant downstairs was nice and had a good patio area. The staff and guards were all friendly and helpful and made me feel safe on my stay. Overall it was decent for the price.
Jonathan, 18-night trip
Verified

10/10 Exceptional

Great place and the price is unbeatable for what they offer
Lisa, 3-night trip
Verified

10/10 Exceptional

it was nice and affordable
Jonathan, 7-night trip
Verified

10/10 Exceptional

Great place to stay and beautiful quiet environment.enjoyed my stay
Kelvin, 1-night trip
Verified

10/10 Exceptional

It was a super nice stay in a very safe area. There were protests in Nairobi so I stayed in the apartments for several days and felt very safe and comfortable.
Christine, 3-night trip
Verified

10/10 Exceptional

Good place as a couple

My wife and I enjoyed the stay at bliss. We will revisit it.
Douglas, 1-night trip
Verified

10/10 Exceptional

The house was beautiful.real value for money.thank you Daniel
David, 1-night trip
Verified

8/10 Very good

Like everything about the property. The host Daniel is very pleasant and helpful.
EULALEE, 19-night trip
Verified

8/10 Very good

They only need to have a facility where guests who check out on time store their luggages till the time of departure.
Gezahegn Kebede, 2-night trip
Verified

2/10 Poor

Find out for yourself
Alanvius, 8-night trip
Verified

4/10 Fair

No proper direction, the bath leaking water everywhere dangerous could slip and hurt the mates very slippers i only stay for a night that was enough.
Edward, 2-night trip
Verified

4/10 Fair

Poor bathroom shower drainage. Poor cable tv access.
O'Brian, 7-night trip
Verified

2/10 Poor

I had a terrible experience with them. The quality/amenities of what I booked for was not what was provided. For instance I booked for a full apartment with kitchen and pool available, however, I was given a very tiny bed sitter with a kitchenette and no pool or bar whatsoever as was advertisd.The standard of accommodation provided was very poor in comparison to the amount I paid for. A friend booked more than 2x cheaper accommodation close to the test center and was 10x bigger, beautiful and better than Bliss Haven apartment.That was when I further saw that I have been cheated. Furthermore, there was dishonesty in the location advertised. Because my test center is in Westlands, I searched for accommodations around Westlands and found Bliss Haven apartments which displays Westlands as location. However, I was taken to Kaisa gardens, located in a totally different region away from Westlands. They were not also honest when they advertised the apartment as fully refundable. When I tried to cancel booking way ahead of the stipulated deadline, because my flight arrival time would be 4am about 6 hours before the check in time, I saw that only 50% was refundable. And even when I pleaded for a hold in area, I wasn't provided any, not even the option to hold on at the security post, even though I had paid fully for my the accomodation. So on the day of my arrival I had to stay outdoors, in the cold in Kenya until 1pm! Bliss Haven apartments made my visit to Kenya a horrible one!!
Gesi-ere, 3-night trip
Verified

4/10 Fair

MATHIAS, 5-night trip
Verified

2/10 Poor

Uganda, 5-night trip
Verified

10/10 Exceptional

Ken, 1-night trip