The planks of laminate inside our cottage were lifting in several areas and were unsafe
Carlos
Carlos,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 14 日
After some initial issues at check in and problems with our accommodation all our concerns were dealt with effectively and efficiently.
Particularly praise for guest relations manager Alex who sorted out our problems, was professional and attentive. Made us feel welcomed and valued.
James
James,8 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 17 日
Always a great stay. 5 star resort with impeccable service. Front desk staff exceptional and always go above and beyond. Facilities are A one. Thank you again to the front desk staff for truly caring. Always a phenomenal vacation.
Deborah
Deborah,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 15 日
Samuel
Samuel,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 29 日
the hotel is great. the facility is beautiful
sharon
sharon,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 10 月 8 日
Danielle
Danielle,4 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 8 月 10 日
We enjoyed our cottage and the facilities. There was plenty to do and eat. There were issues with cleanliness because we had small ants all around the kitchen counters possibly due to the toaster having food in it. One of the bathrooms didn’t have hot water handle working and a few door handles were very loose. However , the resort sent someone over very quickly and they fixed these. We also had the smoke alarm go off at night because the we were drying clothes and the lint looked like it wasn’t removed for a very long time so this caused an unsafe situation. Once I realized why we had a smog and smoke, I removed the lint when the dryer cooled so the other visitor don’t have the same situation. Definitely recommend better cleaning. We loved the spa, however, the pools there need to be cleaned because the fee is pretty high for any treatment and use of facilities so it should be in better shape.
Alla
Alla,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 3 日
The cottages were away from the main resort. We enjoyed the stay but DISLIKED having to call a currier to get us back to the main clubhouse, pool, and restaurants. If they gave you a golf cart to drive around the property, this would be an easy 5 stars. The pool bar closed at 6pm which to me on a Friday night seems foolish. The price coupled with the challenges, i wasn’t sold.