Does Casa-Palacio Santa Pola offer free cancellation for a full refund?

Yes, Casa-Palacio Santa Pola does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Casa-Palacio Santa Pola?

Sorry, there's no onsite parking at Casa-Palacio Santa Pola.

What are the check-in and check-out times at Casa-Palacio Santa Pola?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM. Check-out time is 11:00 AM.

Does Casa-Palacio Santa Pola have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Casa-Palacio Santa Pola like?

Casa-Palacio Santa Pola is a short 2-minute walk from Puente Nuevo Bridge and 3 minutes' walk from Plaza de Espana.

Casa-Palacio Santa Pola, Ronda: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 29, 2025

Balcony views make this a perfect location.

Beautiful views from our room. Actually breathtaking! Comfortable place and easy for us to find, with lots of shops and restaurants nearby. Communication was good on the day of arrival. Almost perfect stay, except someone was working on our roof before 7:00AM, which woke me.

sharon, 1-night trip

10/10 Exceptional

Sep 19, 2024

It was perfect and had the best views! Very clean and beds were comfortable. Great location, highly recommend!

Maryam, 1-night trip

10/10 Exceptional

May 16, 2024

Amazing views from our room

Aaron, 3-night trip

10/10 Exceptional

Mar 29, 2024

Really nice property. We enjoyed it very much

Yadira Rios, 2-night trip

10/10 Exceptional

May 1, 2024

Beautiful

Great place. Beautiful spot. Didn’t receive access instructions through the app and had to track them down on whatsapp, otherwise very happy.

James, 1-night trip

10/10 Exceptional

Mar 28, 2024

A full apartment easily walkable to everything. Easy to access via codes on every door. The host was communicative for the access. The beds are firm, which is nice, but the pillows were also hard, which was not great.

Temple, 2-night trip

8/10 Very good

Apr 28, 2024

I like the stay because the place looks like they just renovated, clean and nice view. One thing I don’t like about this place is they used the freshener. Its smell so strong that I almost got sick. It took me a while to find out what it was that causing the smell.

Nhung, 1-night trip

10/10 Exceptional

Oct 28, 2025

Super stor og funktionel lejlighed med fire gode senge i to soveværelser og en meget rummelig stue med køkken, spiseplads samt sofahjørne. Alt var meget pænt og rent. Dog virkede fjernsynet ikke, og køkkenvandhanen løb helt enormt, hvilket var forsøgt fixet med en klud. Beliggenheden er genial! Man bor nærmest midt på Pourto Neuvo og alt er i fin gåafstand. Hotellet ligger på en lille hyggelig gade, og vi havde udsigt til både gaden og kløften fra værelset. Jeg havde fået en uforståelig besked på spansk før check-in, så vi manglede dørkoden, da vi ankom. Det er et forbedringspunkt. Jeg vil klart bo her igen, hvis vi kommer retur til Ronda.

Charlotte Baltzer, 4-night trip

8/10 Very good

Oct 8, 2025

Unbelievable view! Huge apartment. Crappy beds.

This place is all about the view! The view is insane. You're basically getting what all the tourists crowd into the miradors for but you get it with your morning coffee or your afternoon wine. The space is also HUGE, especially by European standards. That said, it was the most uncomfortable bed of my entire trip and the pillows should be thrown off the balcony! Also, the shower was slow to drain, leaking onto the floor. I let management know and they said they were sending someone, but no one showed. That's the downside to booking an apartment, there's no one on site to help you. That said, it would still all be worth it for that view. I will have dreams about it!

Chris, 2-night trip

10/10 Exceptional

Oct 8, 2025

Så fin lägenhet, wow! Och läget, helt fantastiskt. Vi fick koder för att checka in och det fungerade bra men vi hade uppskattat en riktig reception ännu mer.

Jack, 1-night trip

8/10 Very good

Aug 29, 2025

Appartement bien situé, proche du centre à pied et vie exceptionnelle du balcon. L'appartement mérite un petit rafraîchissement, et pas.possible de fermer à clé de l'intérieur.

Liliana, 1-night trip

6/10 Good

Aug 18, 2025

Em primeiro lugar não é um hotel, é um Airbnb, o quarto é amplo, muito espaçoso com cozinha, porém como não tem ninguém as fechaduras são todas com segredos e não tem trava por dentro para segurança, sendo assim a sensação de insegurança na hora de dormir foi grande, os lençóis tinha marcas de uso (cabelo e areia) de outros hóspedes, não foram trocados

Sergio, 1-night trip

10/10 Exceptional

Jul 4, 2025

Wow!! Our balcony is looking onto the beautiful gorge. We are steps from the center and parking was an easy ~5 minute walk. The hotel is updated and renovated and clean. The views are spectacular.

Sylvia, 1-night trip

8/10 Very good

May 19, 2025

This was in a perfect location. Very easy to get around.

Rya, 1-night trip

10/10 Exceptional

May 19, 2025

Excelente lugar e muito bem localizado

Muito boa, proximo do centro e da principal atração de ronda.

Aldanery, 1-night trip

8/10 Very good

May 15, 2025

What a view.

One of the most amazing views I have ever had from a rented stay. The balcony was right over the gorge. Nice size room and clean. Location great. The only complaint were the thin walls which means you can hear everyword of neighbors. But I found this to be a Spain thing.

james jody, 2-night trip

10/10 Exceptional

May 11, 2025

El apartamento esta muy bien en general, espacioso, y sobretodo con una ubicacion inmejorable, las vistas del tajo de Ronda son de cuento de hadas; al amanecer te despiesta el canto de los pajaros que vuelan entre las rocas. Es verdad que el estractor del cuarto de baño suena mucho, y en la entrada y en la habitacion habían manchas de humedad, aunque estando allí vinieron a ver estas ultimas para pintarlas.

José Manuel, 2-night trip

8/10 Very good

May 5, 2025

Más céntrico imposible.

Lo mejor del apartamento es su ubicación -INMEJORABLE - La TV no se . Los utensilios de cocina son súper básicos . La cortina estaba rota , el burro para colgar la ropa estaba roto. Desde nuestro apartamento se escucha la ducha y la cisterna de los apartamentos contiguos . Eso la verdad q resulta incómodo 😂 y en medio de la noche suena como si llenaran un depósito grande de agua …..no sé si lo que sonaba también era el termo cuando se llena ….Algo muy molesto . Estaba muy limpio y a favor de la empresa que lo gestiona, que nos dejaron entrar mucho antes de la hora de entrada. Muy agradecido por ese gesto . Un sitio muy recomendable para visitar Ronda . Está al lado y cerca de todo .

Fernando, 3-night trip

8/10 Very good

Apr 23, 2025

Loved it

Loved the position. Cool abd quiet and great places right nearby

Peter, 2-night trip

8/10 Very good

Apr 22, 2025

Great apartment, confusing check-in

The apartment is huge, clean and extremely well-located. However, when we arrived there was no one to greet us, the door was locked, and no one answered the phone. We eventually realized that an email I had received the day prior, that I had assumed was junk mail because of the strange characters in the subject line, contained the check-in instructions. Also, the email came from Expedia and I had booked this via Hotels.com, further adding to the confusion.

Amy, 1-night trip

4/10 Fair

Mar 27, 2025

Hade för höga förväntningar

Ronda är fantastiskt men boendet hade mer att önska i jmf med andra till mkt lägre kostnad. Mögel, kranen läckte i kök, smutsigt av gammalt kaffe, lådor på tre kvart och värst av allt hårda sängar, hårda kuddar och inte de täcken de marknadsför. Mkt dyr parkering som de rekommenderar. Nästa gång kommer vi välja att ta ett hotell en bit ifrån och ta bussen in till centrum eller gå😀Till Ronda kommer vi tillbaka men väljer annat boende. Och det går inte komma ifrån att läget på hotellet är fantastiskt!

Charlotte, 1-night trip

6/10 Good

Mar 22, 2025

Arrived hotel on bad weather

I know I can't blame the hotel, but we had a very terrible experience when we arrived at the hotel. It was during the heavy downpour on Friday night. We arrived in front of the hotel but weren't sure that it was the hotel because it was dark and the door was closed. I called the hotel number, but no one picked up the phone. I walked around the hotel to look for another entrance, asking people nearby. In the end, I just realized they had left a message on the app . I know I can't blame them; part of the fault was also mine as I didn't notice the message they sent . However, when everything happened during the heavy rain, it became very inconvenient. After dropping off our luggage , we had to park our car, and the distance walking back to the hotel felt very far during the bad weather. In short , we were grateful to have a warm shower and a good sleep in the room. However, in the morning, I just saw a wet floor around the window, and the base of the curtain was all wet. They should have posted a picture of their building in their advertisement to make it easier for people searching for the location in such bad weather. They should also take notice of the window area to prevent rain water seeping and to properly fix the curtain, as one corner is dangling unhooked.

1-night trip

10/10 Exceptional

Mar 21, 2025

Right next to the “puente nuevo” and overlooking the gorge.

Edwin, 1-night trip

10/10 Exceptional

Mar 17, 2025

The view from the apartment was breathtaking! Very modern and spacious

Janice, 2-night trip

8/10 Very good

Feb 15, 2025

The place was excellent I just wish I had more kitchen utensils I could use to cook. There were only two.

Juan, 1-night trip

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