Departure Bay Motel

2.0 star property
City-center motel within easy reach of Departure Bay Ferry Terminal

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Photo gallery for Departure Bay Motel

Reception
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area | LCD TV
Room, 1 Queen Bed, Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils
Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio
Located near Departure Bay Ferry Terminal, Departure Bay Motel offers convenient comforts like laundry facilities and free in-room WiFi. Enjoy the perks of free self parking and a vending machine on site. The helpful staff has received top marks from previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (5)

  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Limited hour front desk

Feel at home (6)

  • Cookware, dishware, and utensils
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 1 Queen Bed with Sofa bed, Kitchenette

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

7.6 out of 10
Good
(29 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Kitchenette

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Dining table
LCD TV
Separate bedroom
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9

What's nearby

  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Vancouver Island University - 6 min drive - 4.2 km
  • Duke Point Ferry Terminal - 22 min drive - 23.5 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive
  • Nanaimo, BC (YCD) - 18 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 173 min drive
  • Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 30.1 miles/48.5 km

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Off The Hook - ‬17 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Amoré Bistro - ‬20 min walk
  • ‪Drip Coffee | Social - ‬16 min walk

About this property

Departure Bay Motel

Departure Bay Motel puts you just a 5-minute drive from Departure Bay Ferry Terminal. You'll have free perks like WiFi and self parking. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 22 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • Picnic area

Accessibility

  • Front entrance ramp
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Cookware, dishes, and utensils

Fees & policies

Refundable deposits

  • A damage deposit of CAD 200 will be collected before check-in

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 21.00 per pet, per day

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Property Registration Number 5031994

Also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

Does Departure Bay Motel offer free cancellation for a full refund?

Yes, Departure Bay Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Departure Bay Motel?

Yes, pets are welcome. There's a charge of CAD 21.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Departure Bay Motel?

Yes, there's free self parking.

What are the check-in and check-out times at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

Is there an onsite casino at Departure Bay Motel?

No, this motel doesn't have a casino, but Casino Nanaimo (5-min drive) is nearby.

What is there to do at Departure Bay Motel and nearby?

Departure Bay Motel has a picnic area.

What's the area around Departure Bay Motel like?

Departure Bay Motel is in the heart of Nanaimo, a short 19-minute walk from Departure Bay Ferry Terminal and 15 minutes' walk from Nanaimo Regional General Hospital.

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Departure Bay Motel Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Ferry
Location
Bathroom
Air conditioning
Refrigerator
Microwave
Ferry terminal

Reviews

8/10 Very good

Very friendly. Has everything you need.
Shelley, 1-night trip

10/10 Exceptional

Overnighter

This motel was totally and spotlessly clean. It’s location was very close to the ferry terminal.
Douglas, 1-night trip

8/10 Very good

Nothing fancy, but a simple cheap clean place to sleep and have a shower.
David, 1-night trip

6/10 Good

Beds were comfy
Kelly, 1-night trip

10/10 Exceptional

Clean and close to lot of interesting places! Liked the price and the people working there!
Elianne, 1-night trip

10/10 Exceptional

Excellent value. Super clean and friendly.
Ron, 1-night trip

10/10 Exceptional

The stay was good, the staff is so friendly and accommodating. The hotel is outdated and the air con did not work very well
Peggy, 1-night trip

10/10 Exceptional

Nice stay, nice price

The staff bent over backwards to ensure that my stay was comfortable and the price was nice too. I would stay there again
Cameron, 1-night trip

8/10 Very good

Our stay was very convenient to the ferries at departure Bay, which is why we pick this hotel. Unfortunately, the people above us were very loud, moving furniture,heard them walking thumping on the floor etc., which was annoying for us underneath them. The road noise was also a bit noisy. I had a difficult time sleeping.
Peter, 1-night trip

8/10 Very good

Good for the price. Staff was very friendly and helpful
Yuliya, 1-night trip

10/10 Exceptional

Clean and affordable property. Staff are friendly and professional. Exactly what I hoped for when I booked this place
Nicola, 1-night trip

10/10 Exceptional

Management was pretty good, everything else was well organized and people were friendly, respectful and really helpful.
Aman, 2-night trip

8/10 Very good

Good location

Great location for the night before catching the early ferry. Basic motel room but clean and a great shower. Reasonable value.
ROBERT, 1-night trip

8/10 Very good

Excellent service n place to stay
Jamie, 1-night trip

10/10 Exceptional

Older property but very clean and great staff
Warren, 1-night trip

6/10 Good

Hotel is order but room was clean. Air was not on when I checked in and room was extremely hot inside. The window unit had a hard time cooling the room down but eventually did get it livable. Overall room was decent for the night.
Ronald, 1-night trip

8/10 Very good

It’s good, you get what you pay for though. Great for just a place to sleep for a few hours
Teresa, 1-night trip

10/10 Exceptional

Staff was extremely helpful and friendly. Location was super convenient. And the rooms were nice enough.
jeremy, 1-night trip

8/10 Very good

Nice
Karamveer, 2-night trip

10/10 Exceptional

We enjoyed
Tetiana, 1-night trip

4/10 Fair

Poor cleaning

Nice staff with hospitality Room has strong odour of cigarette and sweat odour everywhere. Found Bubble gum under the bed. I don’t recommend this place as they don’t know how to clean properly.
Ann, 1-night trip

4/10 Fair

Poor Cleanliness

Nice staff with hospitality Room has strong odour of cigarette and sweat odour everywhere. Found Bubble gum under the bed. I don’t recommend this place as they don’t know how to clean properly.
Ann, 1-night trip

10/10 Exceptional

Close to shopping and parks and ferry.
Ruth, 1-night trip

10/10 Exceptional

Business

When I come into town for work, Departure Bay is always one of the hotels that I check for availability. The staff is always friendly, professional and well informed about the area.
Cylvia, 2-night trip

8/10 Very good

The staff were so friendly and willing to help when we needed anything. The air conditioner didn’t work very well and the water from the faucet didn’t shut off when the shower was turned on.
Peggy, 1-night trip