Located near Departure Bay Ferry Terminal, Departure Bay Motel offers convenient comforts like laundry facilities and free in-room WiFi. Enjoy the perks of free self parking and a vending machine on site. The helpful staff has received top marks from previous guests.
Departure Bay Ferry Terminal - 12 min walk - 1.0 km
Nanaimo Regional General Hospital - 13 min walk - 1.2 km
Departure Bay Beach - 3 min drive - 2.2 km
Vancouver Island University - 6 min drive - 4.2 km
Duke Point Ferry Terminal - 22 min drive - 23.5 km
Getting around
Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive
Nanaimo, BC (YCD) - 18 min drive
Sechelt, BC (YHS-Sunshine Coast Regional) - 173 min drive
Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 30.1 miles/48.5 km
Restaurants
McDonald's - 4 min drive
Off The Hook - 17 min walk
Tim Hortons - 4 min walk
Amoré Bistro - 20 min walk
Drip Coffee | Social - 16 min walk
About this property
Departure Bay Motel
Departure Bay Motel puts you just a 5-minute drive from Departure Bay Ferry Terminal. You'll have free perks like WiFi and self parking. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
22 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Services
Front desk (limited hours)
Laundry facilities
Facilities
Picnic area
Accessibility
Front entrance ramp
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Tile flooring in room
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Food and drink
Cookware, dishes, and utensils
Fees & policies
Refundable deposits
A damage deposit of CAD 200 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 21.00 per pet, per day
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Property Registration Number 5031994
Also known as
Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo
Frequently asked questions
Does Departure Bay Motel offer free cancellation for a full refund?
Yes, Departure Bay Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Departure Bay Motel?
Yes, pets are welcome. There's a charge of CAD 21.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Departure Bay Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Departure Bay Motel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Departure Bay Motel?
No, this motel doesn't have a casino, but Casino Nanaimo (5-min drive) is nearby.
What is there to do at Departure Bay Motel and nearby?
Departure Bay Motel has a picnic area.
What's the area around Departure Bay Motel like?
Departure Bay Motel is in the heart of Nanaimo, a short 19-minute walk from Departure Bay Ferry Terminal and 15 minutes' walk from Nanaimo Regional General Hospital.
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Departure Bay Motel Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.0/10
Cleanliness
8.8/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Ferry
Location
Bathroom
Air conditioning
Refrigerator
Microwave
Ferry terminal
Reviews
8/10 Very good
Aug 19, 2025
Very friendly. Has everything you need.
Shelley
Shelley, 1-night trip
10/10 Exceptional
Aug 2, 2025
Overnighter
This motel was totally and spotlessly clean. It’s location was very close to the ferry terminal.
Douglas
Douglas, 1-night trip
8/10 Very good
Jun 30, 2025
Nothing fancy, but a simple cheap clean place to sleep and have a shower.
David
David, 1-night trip
6/10 Good
Jun 16, 2025
Beds were comfy
Kelly
Kelly, 1-night trip
10/10 Exceptional
May 30, 2025
Clean and close to lot of interesting places! Liked the price and the people working there!
Elianne
Elianne, 1-night trip
10/10 Exceptional
Jun 7, 2025
Excellent value. Super clean and friendly.
Ron
Ron, 1-night trip
10/10 Exceptional
Jul 4, 2025
The stay was good, the staff is so friendly and accommodating. The hotel is outdated and the air con did not work very well
Peggy
Peggy, 1-night trip
10/10 Exceptional
Apr 22, 2025
Nice stay, nice price
The staff bent over backwards to ensure that my stay was comfortable and the price was nice too. I would stay there again
Cameron
Cameron, 1-night trip
8/10 Very good
Aug 22, 2025
Our stay was very convenient to the ferries at departure Bay, which is why we pick this hotel. Unfortunately, the people above us were very loud, moving furniture,heard them walking thumping on the floor etc., which was annoying for us underneath them. The road noise was also a bit noisy. I had a difficult time sleeping.
Peter
Peter, 1-night trip
8/10 Very good
Jun 2, 2025
Good for the price. Staff was very friendly and helpful
Yuliya
Yuliya, 1-night trip
10/10 Exceptional
Jun 2, 2025
Clean and affordable property. Staff are friendly and professional. Exactly what I hoped for when I booked this place
Nicola
Nicola, 1-night trip
10/10 Exceptional
Jun 2, 2025
Management was pretty good, everything else was well organized and people were friendly, respectful and really helpful.
Aman
Aman, 2-night trip
8/10 Very good
Jun 3, 2025
Good location
Great location for the night before catching the early ferry. Basic motel room but clean and a great shower. Reasonable value.
ROBERT
ROBERT, 1-night trip
8/10 Very good
Feb 24, 2025
Excellent service n place to stay
Jamie
Jamie, 1-night trip
10/10 Exceptional
Apr 20, 2025
Older property but very clean and great staff
Warren
Warren, 1-night trip
6/10 Good
Aug 3, 2025
Hotel is order but room was clean. Air was not on when I checked in and room was extremely hot inside. The window unit had a hard time cooling the room down but eventually did get it livable. Overall room was decent for the night.
Ronald
Ronald, 1-night trip
8/10 Very good
Jun 6, 2025
It’s good, you get what you pay for though. Great for just a place to sleep for a few hours
Teresa
Teresa, 1-night trip
10/10 Exceptional
Apr 18, 2025
Staff was extremely helpful and friendly. Location was super convenient. And the rooms were nice enough.
jeremy
jeremy, 1-night trip
8/10 Very good
Jun 16, 2025
Nice
Karamveer
Karamveer, 2-night trip
10/10 Exceptional
Apr 28, 2025
We enjoyed
Tetiana
Tetiana, 1-night trip
4/10 Fair
Aug 20, 2025
Poor cleaning
Nice staff with hospitality
Room has strong odour of cigarette and sweat odour everywhere. Found Bubble gum under the bed. I don’t recommend this place as they don’t know how to clean properly.
Ann
Ann, 1-night trip
4/10 Fair
Aug 20, 2025
Poor Cleanliness
Nice staff with hospitality
Room has strong odour of cigarette and sweat odour everywhere. Found Bubble gum under the bed. I don’t recommend this place as they don’t know how to clean properly.
Ann
Ann, 1-night trip
10/10 Exceptional
Mar 31, 2025
Close to shopping and parks and ferry.
Ruth
Ruth, 1-night trip
10/10 Exceptional
May 22, 2025
Business
When I come into town for work, Departure Bay is always one of the hotels that I check for availability. The staff is always friendly, professional and well informed about the area.
Cylvia
Cylvia, 2-night trip
8/10 Very good
Jun 19, 2025
The staff were so friendly and willing to help when we needed anything. The air conditioner didn’t work very well and the water from the faucet didn’t shut off when the shower was turned on.