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家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包

5.0 星住宿

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

坎特纳海滨住宿，设有 15 间餐厅和免费水上乐园

选择日期以查看价格

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包设有私人海滩，您可以在海滩上享受海滩遮阳伞、海滩按摩和排球等设施服务，而且开车前往Puerto Aventuras Marina (普埃尔托阿文图拉斯码头)只需 10 分钟。6 个室外游泳池和免费水上乐园有丰富的娱乐项目，有兴趣的客人也可以去 SPA 享受按摩、面部护理和指（趾）甲修剪和护理。酒店有 15 间餐厅，其中的The Nest供应早餐和晚餐。这家豪华住宿的其他特色包括 2 间海滩酒吧、免费儿童俱乐部和24 小时健身中心。旅客都喜欢住宿的员工。
VIP Access

点评

9.0/10
非常棒

热门服务设施

  • 游泳池
  • 免费早餐
  • SPA
  • 免费停车
  • 免费 Wi-Fi
  • 餐厅

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于私家海滩
  • 15 间餐厅和 2 间海滩酒吧
  • 18 间酒吧/酒廊和 3 间泳池酒吧
  • 全套 SPA 服务
  • 6 个室外游泳池
  • 免费水上乐园
  • 免费儿童俱乐部
  • 24 小时健身中心
  • 遮阳伞
  • 海滩躺椅
  • 沙滩毛巾

居家般享受 (6)

  • 免费婴儿床
  • 保姆服务（收费）
  • 儿童游泳池
  • 免费儿童俱乐部
  • 私人浴室
  • 私人热水浴缸
当前价格为 CNY3,741
总价 CNY4,553
包含税费
4 月 25 日 - 4 月 26 日

我们为什么喜欢这个住宿

私人海滩天堂
这个全包式度假村为您提供无缝的海滨奢华体验。白色的沙滩、海滨按摩和两间海滩酒吧营造出田园诗般的海滨度假胜地。
泳池天堂等待着您
这家全包式豪华酒店拥有 6 个室外游泳池、一个免费水上乐园和一个儿童游泳池。您可以在 3 间泳池酒吧消暑，或者在水滑梯上尽情玩耍。
水疗日间圣地
全方位服务的水疗中心每天提供身体磨砂、面部护理和美甲服务。私人室内热水浴缸、桑拿浴室和蒸汽浴室可让您放松身心。

客房选择

可用的客房筛选条件
显示 4 种房型中的 4 种

显示Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)的所有照片

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) | 迷你吧（备有免费物品）、客房内保险箱、特色装修、办公桌

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

  • 花园景观
  • 52 平方米
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床和 1 张双人沙发床

显示Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)的所有照片

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) | 迷你吧（备有免费物品）、客房内保险箱、特色装修、办公桌

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

8.0 分，满分 10 分
非常棒
(11 条点评)
  • 花园景观
  • 37 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床和 1 张双人沙发床

显示Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)的所有照片

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | 阳台景观

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

9.6 分，满分 10 分
绝佳
(12 条点评)
  • 花园景观
  • 37 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 2 张双人床和 1 张双人沙发床

显示套房, 海滨的所有照片

套房, 海滨 | 迷你吧（备有免费物品）、客房内保险箱、特色装修、办公桌

套房, 海滨

  • 海景
  • 103 平方米
  • 1 间卧室
  • 可容纳 4 人（按实际入住人数收费）
  • 1 张特大床和 1 张双人沙发床

同类型住宿

鸟瞰图
格兰巴拉典恩巴瓦罗 SPA 度假村 - 全包
  • 游泳池
  • 免费早餐
  • SPA
  • 免费停车
8.6 分，总分 10，超赞，1,009 条点评
新价格 CNY2,279
总价 CNY2,785
包含税费
4 月 30 日 - 5 月 1 日
格兰巴拉典恩巴瓦罗 SPA 度假村 - 全包
对比同类住宿
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街区简介

地图
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710

附近有什么？

  • 天然井蓝洞 - 车程 4 分钟 - 7.5 公里
  • 克里斯塔里诺洞 - 车程 5 分钟 - 7.8 公里
  • 阿库马尔海滩 - 车程 5 分钟 - 7.5 公里
  • 艾库玛尔生态中心 - 车程 5 分钟 - 7.5 公里
  • Ecopark Kantun Chi (坎顿智生态公园) - 车程 5 分钟 - 8.5 公里

周边介绍

  • 科苏梅尔岛国际机场 (CZM) - 38.1 公里/23.6 英里
  • 坎昆国际机场 (CUN) - 67 分钟车程；85.7 公里/53.2 英里
  • 图卢姆国际机场 (TQO) - 73 分钟车程；75.9 公里/47.1 英里

餐厅

  • ‪Pueblito Lindo - ‬车程 7 分钟
  • ‪Xtra Time Sport Bar - ‬步行 1 分钟
  • ‪La Hacienda - ‬车程 1 分钟
  • ‪Ikebana Japanese Restaurant - ‬车程 7 分钟
  • ‪Arrecifes - ‬车程 4 分钟

住宿简介

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包设有私人海滩，您可以在海滩上享受海滩遮阳伞、海滩按摩和排球等设施服务，而且开车前往Puerto Aventuras Marina (普埃尔托阿文图拉斯码头)只需 10 分钟。6 个室外游泳池和免费水上乐园有丰富的娱乐项目，有兴趣的客人也可以去 SPA 享受按摩、面部护理和指（趾）甲修剪和护理。酒店有 15 间餐厅，其中的The Nest供应早餐和晚餐。这家豪华住宿的其他特色包括 2 间海滩酒吧、免费儿童俱乐部和24 小时健身中心。旅客都喜欢住宿的员工。

全包

此住宿是全包住宿。房价包含住宿内的餐饮费用（可能会有部分限制）。

小费和税款

小费已包含在内，住客可自愿多付小费。

餐饮

包括所有自助餐、照单点餐、小吃和饮料
24 小时提供客房送餐服务
客房内迷你吧（提供各种酒水）

活动和设施/设备

包括所有现场活动及设施和设备的使用。

水上活动

划皮艇
帆船运动

住宿一览

DONE

酒店规模

    • 170 间全包式住宿客房
    • 楼高 2 层
DONE

到达/离开

    • 开始办理入住：15:00；停止办理入住：00:00
    • 提供快速入住/退房服务
    • 办理入住年龄不小于：18
    • 退房时间为 12:00
DONE

特别入住说明

    • 前台工作人员将在住客到店时接待
    • 住宿提供的信息可以使用自动翻译工具进行翻译
DONE

入住要求

    • 需要信用卡、借记卡或现金押金，以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁
DONE

儿童

    • 托儿服务*
    • 免费儿童俱乐部
DONE

宠物

    • 恕不允许携带宠物
    • 欢迎服务类动物
WIFI

网络

    • 公共区域提供免费无线上网接入
    • 房间内提供免费无线上网接入（网速：250+ Mbps（适合 3-5 人/限 10 台设备使用））
LOCAL_PARKING

停车场

    • 免费 无顶棚的住宿内代客停车
DONE

其他信息

    • 指定吸烟区（付费）

住宿服务设施

餐饮

  • 免费全套早餐，时间为每日 07:00–11:00
  • 15 间餐厅
  • 18 间酒吧/酒廊
  • 2 间海滩酒吧
  • 3 间泳池酒吧
  • 咖啡馆
  • 私人用餐
  • 每日免费招待会
  • 24 小时客房送餐服务
  • 小吃吧/熟食店

带儿童同行

  • 免费儿童俱乐部
  • 免费水上乐园
  • 儿童游泳池
  • 迷你高尔夫
  • 保姆服务（收费）
  • 儿童游戏

游玩项目

  • 私人海滩
  • 网球
  • 有氧健身课堂
  • 普拉提课程
  • 瑜珈课程
  • 沙滩排球
  • 篮球
  • 射箭
  • 迷你高尔夫
  • 平衡车租赁/观光
  • 划皮艇
  • 晚间表演
  • 台球桌
  • 附近的室外游泳池
  • 附近有徒步/骑行活动
  • 附近有帆船运动
  • 附近有水肺潜水

远程办公

  • 商务中心

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 干洗/洗衣服务
  • 美发沙龙
  • 行李储存室
  • 婚庆服务
  • 会说多种语言的服务员
  • 行李员/门卫
  • 沙滩椅
  • 沙滩毛巾
  • 海滩遮阳伞
  • 池畔遮阳伞
  • 双轮电动车出租/观光

服务设施

  • 4 座楼/塔楼
  • 建成于 2002
  • ATM/银行服务
  • 花园
  • 露台
  • 公共客厅
  • 24 小时健身中心
  • 6 个室外游泳池
  • 免费水上乐园
  • 全套 SPA 服务
  • 水滑梯
  • 宴会厅

无障碍设施

  • 轮椅无障碍游泳池
  • 轮椅无障碍餐厅
  • 前门坡道
  • 入口处通道光线良好
  • 客房光滑地面

客房服务设施

娱乐消遣

  • 智能电视
  • 卫星电视频道

居家般舒适

  • 空调
  • 免费迷你吧物品
  • 意式浓缩咖啡机
  • 浴袍和拖鞋
  • 熨斗/熨衣板

安心入睡

  • 遮光窗帘
  • 免费婴儿床
  • 床单

珍奢享受

  • 室内私人热水浴缸
  • 配备家具的阳台
  • 特色装修

清洁梳洗

  • 私人浴室
  • 按摩浴缸
  • 淋浴/盆浴组合
  • 大花洒淋浴喷头
  • 免费洗浴用品
  • 吹风机
  • 毛巾
  • 卫生纸

办公通讯

  • 书桌
  • 免费 WiFi（网速为 250+ Mbps（适合 3-5 人/限 10 台设备使用））
  • 免费长途和市内电话

其他

  • 每日客房清洁服务
  • 客房内保险箱

特色

SPA

住客可以尽情享受住宿的全方位 Spa 护理服务。提供海滩按摩服务和 SPA 按摩服务；其他服务还包括面部护理、身体磨砂和身体护理。该 SPA 提供桑拿和湿蒸房。

SPA 设施每天开放。18 岁以下的住客不允许进入 SPA 场所。

用餐

The Nest - 此餐厅供应早餐和晚餐。
Es Niu Pool Bar - 店内酒吧. 每天营业
La Hacienda - 此家庭餐馆供应早餐、午餐、晚餐和便餐。每天营业
El Dorado - 此高级餐厅仅提供晚餐。需要预订。每天营业
Portofino - 此家庭餐馆擅长于意大利菜，仅供应晚餐。需要预订。每天营业

费用和政策

强制收费

在办理入住或退房时，住宿接待方会要求您支付以下费用。费用可能包含适用的税费：
  • 环境卫生服务费：每晚 MXN 34

儿童及加床

  • 可提供保姆服务，需另付费

游泳池、水疗和健身房（如适用）

  • 18 岁以下的住客不允许进入 SPA 场所
  • 按摩服务和SPA 护理需要预约，请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房。
只有经过登记的住客才可进入客房。
这家住宿不设电梯。
店内配备灭火器、烟雾报警器和保安系统，客人可安心入住。
该住宿接待方接受以信用卡和现金付款。
可使用信用卡：Visa、万事达、美国运通、Discover
支持无现金交易。

别称

Family Selection At Grand Palladium Kantenah Resort Spa

常见问题

可以免费取消我在家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包的预订并获得全额退款吗？

是的，家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包有游泳池吗？

是的，有6 个室外游泳池和儿童游泳池。

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包是否有停车场？

是的，代客停车免费。

何时可在家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。退房时间为 12:00。提供快速入住和快速退房服务。

在家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包及其附近有什么游览观光项目？

现场活动包括​划皮艇、射箭和排球，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和普拉提。您可尽情享受 SPA 水疗，还有 6 个室外游泳池供您游泳。家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包也拥有3 间泳池酒吧、私人海滩和水滑梯，以及24 小时健身中心、私人室内热水浴缸和花园。

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包店内或附近是否有餐厅？

是的，有 15 家店内餐厅，提供意大利菜。

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有室内私人热水浴缸和按摩浴缸浴缸。

家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

点评

关于家庭精选在坎特纳大帕拉迪姆度假村及水疗中心 - 全包的点评

9.0

非常棒

9.4

清洁度

9.2

服务设施

9.2

员工和服务

9.4

住宿条件和设施

点评

6/10 好

We were overall disappointed in our stay and definitely do not consider this a 5 star hotel. Pros: Beautiful grounds, great amenities, friendly staff, lots of activities for kids. Cons: The beds were uncomfortable and pillows smelled terrible. We even swapped the pillows for 4 more but the new ones smelled as well. It made us not want to spend time in our room and caused very poor sleep. The kids club was very simple and did not look appealing on first glance. My kids ended up liking it due to the activities but it was overall lacking. No playground on the grounds. The babysitter situation that they advertise is not a "babysitting service" but is off-duty hotel employees. We were looking forward to using this but ended up not using it as it made us uncomfortable. There were several hours a day where food was not available and happened to occur when my kids and I were really hungry! There is always room service available but options did not look good and the one time we tried to order it they tried to confirm our order about 3 times, over 30 minutes so we ended up cancelling it as we knew it would take at least another 30 minutes to hour to arrive. it would be nice if there was one restaurant or cafe that was open at all hours of the day. Overall, we were disappointed and will not be returning.
Erica，4 晚家庭旅行
Hotels.com真实住客点评

6/10 好

Overall, we probably wouldn't return, I think we are simply not all-inclusive people and would prefer to go out to a town and find authentic mexican food. Most of the servers at the buffets clearly don't want to be there. The restaurants were a lot better than the buffets. The room was nice, we had a pool swim-up. The Butler was very helpful using the App because we had a lot of questions and needed to make reservations at the restaurants. The sheets on the bed, though, were extremely thin. I don't think they understand what a true comforter/duvet is. I requested one and received yet another set of sheets. We were so happy to go to the Westin at Cancun after this because they know how to make a nice bed. The main issue with this hotel was the food was fairly mediocre, and we were pressured by a "concierge" when we checked in to book a tour with him of their time share. We went to the nearby hotel property and there were couples everywhere getting sales pitches. This is not what we expected from the hotel. The guy would see us and give us yet another pitch-a free massage, etc. The pluses were seeing a lot of cool animals like the mexican racoons everywhere and the monkeys. The food options at The Family Selection pool were fantastic and that pool was a nice quiet place to go away from the rest of the hotel. For food, I would be sure to go to the hibachi dinner at least one night. The beach area by Family Selection was the best part.
Stacy，4 晚家庭旅行
Hotels.com真实住客点评

10/10 绝佳

Galina，7 晚行程
Expedia真实住客点评

6/10 好

Kateland Marie，7 晚行程
Expedia真实住客点评

10/10 绝佳

Food was excellent for the most part. Rooms were clean and ample beach chairs
Nicholas Jacob，6 晚行程
Expedia真实住客点评

4/10 尚可

They SCAM YOU with the $600 hotel credit. Is nothing but a sad coupon book. I requested to change rooms because the room had a bad humid smell. They never called me back. I also requested a bottle sterilizer 3 times and I never got it. They pretend they care but they wont do anything like this guy that saw us leaving front desk to complain about the room and said: I can definitely help you out and will personally look into it; 4 minutes later was trying to sell us a time share and guess what? We never saw his face again. They gave us welcome fruits but they were rotten and had mold in it. I complained but then again no action to make things better for us. Food was a 6.5/10 Bed was very uncomfortable 3/10 What I did like was the property itself. Very green and lots of wild friendly animals to see around the property. I wouldn’t come back
DANIEL，5 晚行程
Expedia真实住客点评

4/10 尚可

Restaurants overbooked so had to eat at buffet
David，5 晚家庭旅行
Expedia真实住客点评

8/10 很好

Everything was good to excellent. The only thing that is mediocre is the food esp the steaks.
Trevor，6 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Our butler was awesome so very helpful And nice. Our room was very clean and everyone we met was great. The amenities were such a bonus. Thank you for everything . We loved our stay there
Margot and Al，7 晚行程
Expedia真实住客点评

10/10 绝佳

A+ Stay! Clean room, lots to do! Staff so friendly!
Beautiful scenery
Nightly turn down service!
Swim up pool- FS
Sean Patrick，4 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

YURIY，2 晚行程
Expedia真实住客点评

6/10 好

We stayed at the Family Selection Villas with our 20-month-old and 3-year-old. Overall, it was a nice stay with some clear positives, but also a few disappointments. Pros: Family Selection offers a more private experience, including a welcome beach bag with kids’ sunglasses and water bottles (a nice exclusive touch). There is a dedicated family buffet with a play area and an exclusive family pool with fun water features for younger kids. The rooms are beautiful—we had an upgraded beachfront swim-out room and highly recommend the upgrade. Staff were very kind, especially Emmanuel our butler and Edgar at La Paisana, which had the best food on the resort. The property was very clean, cart service was efficient, and access to multiple resorts (Kantenah, Colonial, White Sands, and TRS Yucatán) was a big plus. The White Sands pool was the best one. Cons: The Kids Club/Baby Club felt misadvertised—both age groups were combined with limited visible supervision, and we did not feel comfortable leaving our toddlers. The $600 resort credit advertised via Expedia was actually a coupon book with minimum spends, not true credit. The main pool is 6 ft deep throughout, pools were not heated (even in December), food was generally bland with limited kid options, and poolside buffet items were left uncovered with flies. Entertainment was limited and better for older kids, and drinks were watered down. Overall: Beautiful resort with great staff and amenities, but better suited for older kids
Sasha，5 晚家庭旅行
Expedia真实住客点评

6/10 好

Ok
Tony，9 晚行程
Expedia真实住客点评

10/10 绝佳

Loved our stay! Wonderful attentive staff and beautiful property!!!
nikole，4 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Clean beautiful place would definitely recommend to others.
Dina，9 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Our second trip to Family Selection Kantenah Riviera Maya firstly because our kids (5 and 7 this year) just LOVED the daily kids camp so much. The staff there (including Karen, Emma, Edu, Jazi, Lore, Maritza) were just wonderful and the kids didn't want to leave at the end of the day. We upgraded to the 40 building, the beachfront one and had an absolutely incredible suite with two huge rooms and two full bathrooms, as well as a private hot tub on the spacious balcony. The upgrade for the space and proximity to the beach and view was worth it. The room was just HUGE. The dedicated butlers for building 40 were also terrific (Emmanuel and Luis) and were available to help us with anything we needed by Whatsapp. The Family Selection beach is notably better than the other beach areas as its much less crowded and much more space between chairs. Worth the upgrade! The beach itself is great and wonderful for kids because it stays relatively shallow really far out, but there are some gentle waves to not make it boring. Even our 5 year old who is not a strong swimmer could have fun a fair ways out. If you encounter rocks while walking in, shift down the beach, there are plenty of white sand only areas to walk far out in the bathtub temp water, as fish swim around you! One day a big nest of seaweed accumulated in our area but it had moved off by the next day. Tips: Bring sunscreen, its exorbitantly priced at the gift shop (though there is a communal bottle at Family Select beach).
Allison，7 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Anatoliy，7 晚行程
Expedia真实住客点评

6/10 好

The uograded room in building 40 had an amazing view. Rooms were recently renovated with modern look and feel. VEGETARIANS BEWARE! VERY LIMITED SELECTION.... Even the formal dinner restaurants were subpar at accommodating vegetarians. Resort is lacking in quality and features and needs significant improvements compared to other 5-star resorts and other Grand Palladium properties I have stayed at before. The only savior for this trip was the upgraded room with an ocenfront view.
Jatin，4 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Our room was always cleaned up when we came back with fresh towels, clean sheets, and fun set ups for the kids
Brittany Lynn，5 晚家庭旅行
Expedia真实住客点评

8/10 很好

Very large resprt
Shelina，8 晚行程
Expedia真实住客点评

8/10 很好

Nos gustaron en general los alimentos excepto el restaurante Helios, que se distinguió por su mala atención y nuestro mayordomo brilló por su ausencia.
Lesly，2 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

we have been going to the Mayan Riviera location for 25 years. And this is the nicest family all inclusive resort we've ever been to. Their restaurants are by far the best their main pool at Family selection is quite deep. So be sure to bring a floatie for little kids yes the family selection Beach and bar are the best so be sure to find that.
Nancy，6 晚家庭旅行
CheapTickets真实住客点评

10/10 绝佳

Annalina，3 晚行程
Expedia真实住客点评

10/10 绝佳

A great family trip. Super nice hotel.
Nadiya，4 晚行程
Expedia真实住客点评

6/10 好

Errica Fehr，4 晚行程
Expedia真实住客点评