Oh my word, I stayed in room 5 on first floor, the entire corridor stunk of drains, vile ! Thanks heavens it didn’t seep into my room, bed was very hard and uncomfortable and bathroom was dirty with things falling off the walls, also no shower gel ) only got suits apparently ) despite having a knackered dispenser half hanging off the wall - never again
john
john,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Solo visit with dog
This was my first stay at the Royal Hotel, and for what you get I am of the view it is a fair price for a basic hotel stay. The hotel permit they offer is £9 on hotels website it said £7 which needs updating just giving others a heads up. My room was generally clean other than what seemed to be make up marks on the netting of the window, but this was raised upon check out. I heard upon leaving these will be washed. In the room I liked there was an iron and ironing board. Tea/coffee basic, not a fab of Twinings English Breakfast tea and biscuits may have been a nice touch. The rest of the clean was clean, bed was comfortable. A warm room likely due to the pool downstairs. I got the sense staff I met have been at the hotel a while, it would have been nice to know more about areas in the hotel I could/couldn't access with the dog beforehand. I.e top lounge. Hotel is in a good location. If i'm back in the area again I will re-book.
Sam
Sam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Karen
Karen,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 5 日
Carl
Carl,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Fantastic Hotel
Warm reception, good customer service upon arrival and a great hotel stay.
Chris
Chris,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Michael
Michael,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
Lovely hotel (apart from 1 issue) staff
Front desk where very helpfull.
Hotel main entrance is stunning.
4th floor was the only other floor we viewed, run down wall paper peeling from walls and ceilings.
Our room was a fantastic size and separate bedroom for the kids.
House keeping were extremely helpfull.
But the only downfall was the extremely rude short elf looking man at the bar. He was rude not onky to me but other customers. Moaning he was busy and we should leave. Happy hours finished.
Didnt visist bar again due to this encounter.
Lovely location to beach and town.
Emma
Emma,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 29 日
Mohammed
Mohammed,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 29 日
Room was passable, hallways were musty & unclean, hoovers left in hallways both days we were there and the hallway outside of our room had what was left of someone’s hair extension trod into the carpet for the two days we were there..I did not see any housekeeping on either day..
Staff were okay, the leisure facilities were awful.. pool was cloudy and freezing cold, steam room was broken, the sauna was okay..changing rooms smelled like there had been a dirty nappy in the bin for days and wasn’t very clean.the bedroom was clean and tidy beds were clean and comfortable but there was no toiletries provided so make sure to bring your own..downstairs the reception area and bar were Pleasant, we didn’t eat in the restaurant in the evening but we did for breakfast and that was fine..breakfast staff were nice and helpful..the best thing about this hotel is its location..the food and drinks are reasonably priced and you get what you pay for with the stay..unfortunately I don’t think we would stay again unless the hotel made some changes to the services they provide and maybe a little bit of a refurb.
Ashleigh
Ashleigh,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 25 日
Overnight stay.
Hotel staff brilliant buffet breakfast was very good. Unfortunately room window needs replaced(seagull were a bit loud) but was in awkward area of hotel.
Andrew
Andrew,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 25 日
Sarah
Sarah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 25 日
Sarah
Sarah,2 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 24 日
Some way short of 3 stars
Lovely staff but hotel could do with a huge facelift.
Lobby is nostalgic but sockets hanging off the walls bring you back to earth with a thump.
Tinned fruit for breakfast was a nice twist.
jeremy
jeremy,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 24 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 23 日
Wai
Wai,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Jason
Jason,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
Sally
Sally,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 19 日
Way below standard
Awful, had to climb over a bedside table to get in the room, staff were lovely, hotel outdated and way below standard
Chris
Chris,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
Richard
Richard,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 18 日
Neville
Neville,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 18 日
Couldn't Pay Me To Stay Again
Disgusting.
Filthy dirty, room has not been cleaned for months.
John
John,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 17 日
The worst bed we have slept in
The mattress was horrendous. We could feel lumps while we were trying to sleep . There was no mattress protector. The pillows were so hard we ended up sleeping without one. It was so hot in the room and the window would not stay open.
Andrew
Andrew,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 16 日
Couldnt leave window open due to noise so room was too hot.
Reception staff on arrival were very rude.
Building needs some updating