Beautiful hotel with a lot of amenities and friendly staff
Megan
Megan,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 5 日
Jerrie
Jerrie,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Demitria
Demitria,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 22 日
Kelly
Kelly,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Amazing and oerfect
Paul
Paul,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 19 日
The staff were very friendly and helpful. They were all working diligently at their jobs and remained respectful at all times
Bonnie
Bonnie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 18 日
Amazing hotel!!
This hotel was absolutely wonderful! Extremely clean! Everywhere you look is clean!
The staff for the hotel are top notch! Super friendly and helpful. I think his name is Joseph (at the front desk) was very kind and helpful.
The pool area is definitely worth the money. And the breakfast in the morning is outstanding
Matthew
Matthew,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 13 日
Erin
Erin,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
Rachel
Rachel,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 7 日
Love ❤️ everything
We loved our stay, especially the pool that stayed open until 11 PM, which was great for relaxing after a long day of walking.
Rizzalie
Rizzalie,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 3 日
sandra
sandra,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 30 日
Weekend Trip
The hotel is very nice and convenient to the strip in Gatlinburg. This is a resort so a lot of kids are on the property but the only issue we had was them running down the hallway! Over all the room was on the small side especially for the price but nice. The other kicker was finding out a week before the trip a $15 a day parking charge was added. Some didn’t find out until they checked in.
jeff
jeff,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 28 日
Shellie
Shellie,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Jaime
Jaime,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Room and grounds were clean. Some of the gates to the pool would not open with room key. When we arrived, the Lazy River was roped off and green. They got it cleaned and open on our 3rd day. There are bees flying around the top of the stairs at the water slide.
Wendy
Wendy,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 21 日
We stayed for 3 nights. It’s a very nice, new hotel in a great location. The staff was incredibly helpful and nice. We loved the pools. Rooms were clean and well kept.
However, I don’t know that we will stay here again because of two reasons:1. The mattresses are awful. They are so hard. To me, I literally felt like I was laying on a board with a thin layer of foam on top. Being a side sleeper, my hips were killing me by the end of the third night. 2. If you are in a room with a connecting door to another room, those doors are paper thin. We could hear everything in the room next to us who unfortunately had a toddler that fought bedtime. So either take earplugs or request a room with no adjoining door.
Kim
Kim,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Sophie
Sophie,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 15 日
The staff was excellent, but at the bar both Friday and Saturday night there was only one bartender and she was excellent but overwhelmed 25-30 minutes to place a order is unacceptable. Saturday night/Sunday morning at 1:07 AM a monitor of some kind started beeping and it took the staff over a hour to figure it out that truly was unacceptable! I believe l am owed a complimentary stay please let me know?
Jeff
Jeff,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
Beautiful hotel, great location, staff were great, my kids loved the pool area. Perfect for families but I could see going with just my husband. The bar was swanky and cool.
Shauna
Shauna,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
This was our first trip to Embassy Suites Gatlinburg but we are already planning our next. It was peaceful and serene but close to downtown and all of the attractions/restaurants. The breakfast is delicious! Make sure you try The Roaring Fork restaurant as well. Chef Chris made the best chicken Alfredo I have ever had with moist, well-seasoned chicken and a tasty Alfredo sauce. I miss it already but will be back soon.
Lauren
Lauren,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 13 日
LaQuinta
LaQuinta,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
The front desk service was great. They even let us know about delays in the traffic on the Parkway. The room was spacious and the hotel itself was beautiful.
The only problem was that the lazy river pool was not working.
Connie
Connie,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 9 日
Such a beautiful and clean place. Staff was awesome at front desk. The bar staff..not so much. Had to wait to get waited on. She stayed in one area at the bar and folks had to go to her. No rhyme or reason. Folks were confused. Different process needs to be implemented.