I reserved a double no smoking several weeks ago and paid for 1 night, when we got there they only had a king and smoking. The front desk clerk was very rude and uncaring. When we got to our room it had not been cleaned. There was dried urine around the commode. I walked across the floor and got hair all over my socks. There was left over food on the floor.
Connie
Connie,3 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 2 月 23 日
It was a dog barking all night on our floor. Then it was people letting the door slam.
Mary
Mary,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 22 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 2 月 15 日
The location was decent. The bed was nice and it was cool that our room looked over the casino. I can tell that it was probably cleaned fast or either not fully because there was food crumbs left in the chair. Also the air wasn’t great, maintenance came up to look at it but it still never worked right.
The people at the front desk seem to be a little rude, like I am a burden on them for any questions or that I was even there. I feel like they could have been nicer considering I’m paying a lot of money to stay there.
Over all it wasn’t a horrible stay. They place could use some work and some updates and definitely a change of employees.
Stephanie
Stephanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 14 日
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 12 日
Yes
Pamela
Pamela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 9 日
DeMarcus
DeMarcus,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 6 日
Elyse
Elyse,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 26 日
it was nice
Buford
Buford,4 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 19 日
The live entertainment (Radio Incorporated) was wonderful. We dined at the Celebrity Grill for dinner and had breakfast at the Southern. We were amazed at the large portion of tasty food served at both restaurants. We were a bit disappointed that the hot tub was closed for maintenance and that the pool bottom was dirty, since we had hoped to swim before dining and gambling, but our night was still spectacular.
Linda
Linda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 18 日
I enjoyed myself
Anesha
Anesha,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 16 日
The staff was amazing. We had 2 conjoined rooms. Both nonsmoking but when we.walked into one of them it had been.smoked in and not just cigarettes it had the loud smell of Marijuana in it. I.went to.the.front desk.and asked for air freshener
Jeannie
Jeannie,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2026 年 1 月 15 日
Phillip
Phillip,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 14 日
Taylor
Taylor,2 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 14 日
Too smoky but fine
Felicia
Felicia,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 13 日
The room was clean, staff friendly. My only complaint was security. I asked for an additional room key thinking I had lot mine. Was only asked for the room number and no id verified before receiving it
Wanda
Wanda,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 12 日
Shannon
Shannon,1 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 11 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 11 日
Room was hot ac didn’t work at all
John michael
John michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 11 日
Nice place just not sure how much longer this place will be able to operate!
Jennifer
Jennifer,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2026 年 1 月 9 日
Ask the customer if they’re ok with an inside room. The room was nice but you can smell the smoke in your room through the heating system. The music from the casino played all night. Also being sensitive to smoke I had an awful night. Also the the body wash was empty
Elyse
Elyse,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 8 日
Erica
Erica,1 晚行程
Hotels.com真实住客点评
6/10 好
2026 年 1 月 5 日
The only issue I had was the air. It took a while to kick in.