very bad service.the hotel staff totally forget to give us receipt when we check out , after we back to back to Asia , we tried to phoned them many times but didn't get any document by far. even worse , the reception lady name-Kelly hung up the call , and not listening to our request and complain , i won't choose such hotel again !!!
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
Rebakah
Rebakah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
The hotel needs to change the chairs to plastic like material. It also needs to place a real blanket on the bed.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 19 日
Ricardo
Ricardo,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Had to swap rooms- but great afterwards!
We had to move rooms because the beds were in rough shape in their eco friendly room and very uncomfortable. The front desk let us move after two requests and the new room was much better. We got two rooms and the other had no issues!
Raeda
Raeda,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 5 日
The room was for the handicapped and the shower head did not come off and it was stuck at a very low spot
Cynthia
Cynthia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Elaine
Elaine,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 12 日
Good Stay
It was a good stay my pillow did have a stain on it, but other than that and they could've had more coffee creamer to choose from instead of jus one kind which was half and half
AbdulShaheed
AbdulShaheed,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
In a bad area
Jason
Jason,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 5 月 3 日
Avoid
This is not where you want to stay. Check out reviews of the neighborhood it is located in. No additional info needed to pass on this one.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 1 日
Staff was awesome
Irene
Irene,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Staff very friendly.
Maila
Maila,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 18 日
Maya
Maya,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
Staff was really helpful and pleasant.
Pillows were lumpy.
Miriam
Miriam,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Very convenient to Widener University, where I need to be tomorrow. Check-in was painless -- front desk receptionist was exceptionally friendly and helpful.
Janice
Janice,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 10 日
David
David,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 6 日
This hotel is easy to find. Right next to Widner U. It is a newer property, and the property is clean and well lit. We had a king suite which was nice due to the sitting area. The breakfast area was clean and well presented. The receptionist (Rae) was extremely polite. Knowledgeable about Best Western and policies. She explained everything we needed to know about the property.
The parking was free. Just a little bit of a walk since it is in the back. Only downside. But not a biggie.
Matthew
Matthew,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 1 日
Upon check in the lady was nice enough to allow me to get into my room an hour and a half early(no one there). But she charged me an extra $10 fee to do so. That has never happened and I travel a lot. No big deal but thought I should mention
Derek
Derek,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 4 月 1 日
Check-in was great! But despite their clear messaging that smoking is not permitted, someone had clearly been smoking in this room. I’ve never smoked so it was particularly pungent. Everything else was great!
Richard
Richard,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Joan
Joan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 26 日
Liz
Liz,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Amazing
Shantiek
Shantiek,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 3 月 24 日
Canx policy is nuts I will never stay there again. I canx my reservation less than 15 mins after making it and was charged full price cause I didn’t notice the dates were wrong. Terrible policy to “STEAL” money from people like that when I never stayed there. I will file this with the BBB.