Upon entering the room, a strong smell of urine was present. As a pet-friendly hotel, it is essential to ensure the rooms are cleaned thoroughly. I went to take a shower, and the shampoo and body cleanser containers were empty. It seems to be a problem in all the hotels, and one I wish they would revert to using small bottles. That way, we know we have shampoo and body wash when we step into the shower. Overall, I was very disappointed with this stay, considering the amount of money spent.