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Crowne Plaza Penang Straits City by IHG

4.0 star property
Art Deco hotel in Butterworth with 2 restaurants and outdoor pool

Choose dates to view prices

Photo gallery for Crowne Plaza Penang Straits City by IHG

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, sun loungers
Point of interest
Bar (on property)
Exterior
Concierge desk
Perched near Butterworth Arena and Georgetown UNESCO Historic Site, Crowne Plaza Penang Straits City, an IHG Hotel offers a unique blend of comfort and convenience. With two on-site restaurants, dry cleaning services, a business center, rooftop terrace with sun loungers by the seasonal outdoor pool and indoor pool.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Electric vehicle charging point
  • Pool
  • Non-smoking
  • Free parking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Valet parking
  • Seasonal outdoor pool
  • Conference center
  • Business center
  • 5 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Minibar
  • Satellite TV service
The current price is CNY404
CNY498 total
includes taxes & fees
Oct 17 - Oct 18

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Sea View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - single
Down duvet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible, City View (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, City View (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, Sea View (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible, City View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Accessible, City View (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access)

Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access) | Room amenity

Suite, 2 Bedrooms, Accessible, Sea View (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 90 sq m
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible, Sea View (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible, Sea View (Club Lounge Access)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Accessible, Sea View (Club Lounge Access)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Accessible, Club Lounge Access (Sea View)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Suite, 1 Bedroom, Accessible, Club Lounge Access (Sea View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Sea View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 1 King Bed, Accessible, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
Down duvet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Sea View

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Standard Room, 2 Twin Beds, Sea View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
4823-4824 2F JALAN PANTAI, TAMAN SELAT BUTTERWORTH, Butterworth, 12000

What's nearby

  • Sultan Abdul Halim Ferry Terminal - 17 min walk - 1.5 km
  • Butterworth Arena - 5 min drive - 5.0 km
  • KOMTAR - 25 min drive - 28.9 km
  • Georgetown UNESCO Historic Site - 26 min drive - 29.7 km
  • Swettenham Pier Cruise Terminal - 27 min drive - 30.8 km

Getting around

  • Penang Intl. Airport (PEN) - 37 min drive
  • Penang Sentral - 5 min drive
  • Sungai Petani Station - 28 min drive
  • Tasek Gelugor Station - 32 min drive

Restaurants

  • ‪Zus Coffee - ‬1 min walk
  • ‪Wellesley Lounge - ‬1 min walk
  • ‪超全茶楼 Restoran Chaw Choon - ‬9 min walk
  • ‪Restoran Tokyo - ‬9 min walk
  • ‪Pen Mutiara Curry House - ‬7 min walk

About this property

Crowne Plaza Penang Straits City by IHG

Take in the views from the rooftop terrace when you stay at Crowne Plaza Penang Straits City by IHG. Guests can splash around at the outdoor pool or grab a bite to eat at one of the 2 restaurants.

At a glance

DONE

Hotel size

    • 343 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, covered onsite self parking
    • Secured onsite valet parking (MYR 40 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Private dining

What to do

  • Hiking/biking trails
  • Beach nearby
  • Ecotours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7029 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 33
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Hallway handrail height (inches): 25
  • Front entrance ramp
  • Wheelchairs available on site
  • Tile flooring in public areas
  • High pile carpet in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 65 for adults and MYR 55 for children

Children & extra beds

  • Rollaway beds are available for MYR 213.85 per night

Parking

  • Secured valet parking costs MYR 40 per day
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • The seasonal pool is open from August 01 to December 31
  • Guests under 16 years old are not allowed in the fitness facility

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Penang Straits City
Crowne Plaza Penang Straits City by IHG Hotel
Crowne Plaza Penang Straits City an IHG Hotel
Crowne Plaza Penang Straits City by IHG Butterworth
Crowne Plaza Penang Straits City by IHG Hotel Butterworth

Frequently asked questions

Does Crowne Plaza Penang Straits City by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Penang Straits City by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Penang Straits City by IHG?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Crowne Plaza Penang Straits City by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Crowne Plaza Penang Straits City by IHG?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Crowne Plaza Penang Straits City by IHG?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Crowne Plaza Penang Straits City by IHG and nearby?

Have fun during the warmer months with activities such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor and outdoor pools after a day out and about. Crowne Plaza Penang Straits City by IHG also has a seasonal outdoor pool.

Are there restaurants at or near Crowne Plaza Penang Straits City by IHG?

Yes, there are 2 onsite restaurants.

What's the area around Crowne Plaza Penang Straits City by IHG like?

Crowne Plaza Penang Straits City by IHG puts you in the heart of Butterworth. Popular attractions include Queensbay Mall, which is 19 minutes away by car.

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Crowne Plaza Penang Straits City by IHG Reviews

Reviews

9.0

Wonderful

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Very beautiful resort in the park and by the river. Food is just average. However location of the resort is excellent. Must book the activities / excursions in advance.
Ashok nath, 2-night trip

10/10 Exceptional

It’s clean and new with excellent service We enjoyed our stay in this hotel. Love to come back to stay here once visit this city.
Cher shen, 1-night trip

10/10 Exceptional

New property, clean with nice staff. Very close to Penang Sentral for train, bus and ferry connections. Great views across the water!
Lee, 1-night trip

8/10 Very good

Brand new hotel with simple decoration. IHG hotels never disappoint me. Except the location it’s a bit far from the tourists area, other things are perfect!
Yau, 4-night trip

10/10 Exceptional

The hotel is new and everything is up to standard. Staff are helpful and friendly. Just the location is not very convenient, but you can always call Grab to travel/ food delivery.
HEI MAN, 2-night trip

4/10 Fair

Good value for money if you are OK to compromise

It’s a new property however badly managed. Lack of resources at the reception past 2 times, long waiting (atleast 10 minutes), only 1 person at the counter managing quite a few guest to check in, managers are no where to be seen. Technical issues with their elevators e.g. false fire alarms, malfunctioning are very common. They have funny system of QR code for free parking, however most of the time QR code doesn’t work and I’m charged 21RM for over night parking. Limited food choices. However good value for money 😅
Ashok nath, 2-night trip

6/10 Good

Everything was great except the constant sewage smell coming out of the toilet. They said they will freshern up the room, but when I return, the sewage smell is still there. The whole stay was ruin by that small detail.
LIANGYOU, 2-night trip

6/10 Good

The breakfast was below average with stale croissants. It was promptly replaced when I complained. The Lounge on the 23rd Floor was so inadequate. Got a lot to learn from other 4-5 star hotels.
Ras, 1-night trip

6/10 Good

附近沒有配套

今年二月先開嘅酒店，以為佢樣樣都好新，但房間清潔一般，房間冷氣好大，吹到個頭成晚都瞓得唔係咁好，同埋好多唔知係唔係變壓器嘅聲好嘈，瞓得麻麻。洗手間唔算好大，浴室開門成日撞到個花灑頭，整體一般。酒店附近沒有什麼餐廳或便利店之類的東西。 早餐可以吧
1-night trip

10/10 Exceptional

Er Wen, 2-night trip

10/10 Exceptional

SALLY SURIANI, 2-night trip

10/10 Exceptional

Hiap Hong, 1-night trip

10/10 Exceptional

Muhammad Nazrin, 2-night trip

10/10 Exceptional

Magnificent Breakfast

Adrian, 1-night trip

10/10 Exceptional

Cher shen, 1-night trip

10/10 Exceptional

Tai Pang, 3-night trip

10/10 Exceptional

Ashok, 2-night trip

8/10 Very good

MOHD NOOR ALHAFIQ, 1-night trip

10/10 Exceptional

Rayoman, 3-night trip

10/10 Exceptional

Lutz, 3-night trip

8/10 Very good

MOHD ASWADI, 1-night trip

8/10 Very good

期待後續完整的開發

新飯店⋯但商場尚未完全備妥，飯店設備不錯⋯且靠海，風景不錯，但四週較便僻，須打車才有吃的地方
TSUNG-HSING, 1-night trip

10/10 Exceptional

Annabel, 1-night trip