Good location, clean, quiet & spacious
Breakfast : not really good
Staff : not much service
Parking : good
真实旅客
2 晚行程
10/10
a very nice place to live, very quiet at night, fresh air all day, good breakfast, nice staffs. Near Napa Valley, and Outlet stores. You can see very beautiful scenery, when you open curtain of window.
AL
1 晚行程
8/10
櫃台服務親切
MENG CHUAN
8/10
This Holiday Inn Express location is amazing because it is clean, safe, affordable and had deslicous complimentary breakfast. My Girlfriend and I took a 2 tonight 3 day mini vacation to Napa Valley and stayed at this Inn in American Canyon. I recommend staying here is you want a good hotel/inn to stay at that doesn't break the bank and is close to Napa itself.
Ethan
2 晚行程
6/10
Nice clean room but noise level from other guests was terrible.
Carolyn
1 晚家庭旅行
10/10
Overall the stay was good. Great breakfast options.
The only bad thing was that I purchased an inexpensive beach towel at their local Walmart. When I returned to the hotel from my outing the beach towel was gone.
Nancy
2 晚家庭旅行
10/10
The hotel was clean and the staff that we came in contact with were all very friendly. I will say the beds could have been a tad comfier but for a hotel bed it was good. Also, they have an adequate amount of pillows.
I run cold, and would like to have access to an extra blanket without having to ask for one, so instead I just cranked up the heat, which also helped for white noise!
And this was a great location for the event we were attending.
I’d definitely stay here again!
Stephanie
1 晚结伴旅行
10/10
Louis
1 晚行程
4/10
Carl
1 晚行程
10/10
真实旅客
2 晚结伴旅行
10/10
Sherri
2 晚行程
10/10
Julie
1 晚家庭旅行
8/10
This hotel was easy and fit our needs. Location was good - reasonably quiet all nights but Saturday night. The room was clean and well appointed but the room service was random. One day they turned the a/c off, swapped out one towel but left us one short and didn’t make the bed. The next night they left us the right amount of towels, left the a/c on and also skipped making the bed. The air conditioner was also way louder than I would have expected. It kicked in and off throughout the night to maintain the temp and jostled my wife awake each time. I had earplugs in so I wasn’t really phased. It was so loud the TV has to be turned up fairly high to listen to the TV. That so the only issue. If it hadn’t impacted sleeping, this wouldn’t be worth mentioning. Everything else was great.
Sabrina
3 晚行程
8/10
Saleacia
4 晚家庭旅行
10/10
Our room had 2 queen sized beds and a pull out sofa bed. I was so impressed with how comfortable the sofa bed mattress was. The queen beds were amazingly soft and comfortable. It was the perfect room for 2 adults and 3 small kids.
The breakfast spread was very nice with egg and cheese omelettes, pancakes and delicious tasting sausage and of course all of the standard cereals, bagels, toast, and coffee were there also.
The pool was heated and clean and my kids really enjoyed swimming in it. And there was a very nice patio area near by with tables and chairs. It was the perfect place to have a few family members come and visit during our stay.
The location is really nice as there is a Starbucks within walking distance and several other restaurants and a Walmart. The other great thing was a small park close by so my husband was able to take the kids there while I got ready in the morning.
The only draw back was that they were very stingy with towels and I understand that this I part of being green but there were never quite enough towels for a family of five and even after requesting more and having someone "restock" the towels meant only putting 3 towels out.
Patricia
2 晚家庭旅行
8/10
Breakfast was late Wi-Fi, didn't work understaffed
Scott
1 晚行程
8/10
craig
1 晚行程
8/10
bryan
4 晚商务旅行
10/10
Ashley
4 晚行程
10/10
Todo muy bien 👍
ana
1 晚家庭旅行
10/10
LILY MARIELA
2 晚家庭旅行
6/10
The room was clean at check-in. However, their new door tag, reading "NOT READY YET." is misleading. It sounds like you are asking for a delay in room service. However, if you put it out at night it works as a DO NOT Disturb request. This was never explained. I put my out at night and did not get room servicing for 3 days until I figured out the system. After that, sometimes the room was serviced at 10 am, and sometimes as late as 5 pm.