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Hotel City

3.0 star property
Hotel connected to the convention center, within walking distance of Basilica of Santa Maria Novella

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Photo gallery for Hotel City

Reception
Lobby sitting area
Front of property
View from room
Bar (on property)

Reviews

9.0 out of 10
Wonderful
In the heart of Florence, Hotel City offers a warm welcome. Stay connected with in-room WiFi, enjoy concierge services and multilingual staff, explore local meal delivery options or simply relax in front of the lobby TV. With an elevator and computer station on site, guests have praised the hotel's helpful staff for making their stay seamless.

Popular amenities

  • 24/7 front desk
  • Parking available
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Valet parking
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Multilingual staff
  • Concierge services
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Bathtub or shower
  • Deep soaking bathtub
The current price is CNY1,490
CNY1,736 total
includes taxes & fees
May 22 - May 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down comforters

Double Room with Private External Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • City view
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Portable fan
  • City view
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

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8.6 out of 10, Excellent, 1,003 reviews
The price is CNY2,301
CNY2,629 total
includes taxes & fees
May 19 - May 20
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About the neighborhood

Map
Via Sant'Antonino 18, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella - 4 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Ponte Vecchio - 11 min walk - 1.0 km
  • Uffizi Gallery - 12 min walk - 1.1 km

Getting around

  • Florence Airport, Peretola (FLR) - 27 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Santa Maria Novella Station - 6 min walk
  • Porta al Prato Station - 17 min walk
  • Unità Tram Stop - 2 min walk
  • Valfonda - Stazione Santa Maria Novella Tram Stop - 4 min walk
  • Alamanni - Stazione Santa Maria Novella Tram Stop - 6 min walk

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬1 min walk
  • ‪Pompi - ‬1 min walk
  • ‪Trattoria Cornelius - ‬2 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬3 min walk
  • ‪Antica Panineria Smn - ‬2 min walk

About this property

Hotel City

Hotel City offers a fantastic location, putting you just a 5-minute walk from Historic Centre of Florence and Piazza di Santa Maria Novella. Also, Basilica of Santa Maria Novella and Central Market are within just a 10-minute walk. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Unità Tram Stop is 2 minutes and Valfonda - Stazione Santa Maria Novella Tram Stop is 4 minutes.

Languages

Arabic, English, French, Italian, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (EUR 35 per day)
    • Secured covered onsite extended parking (EUR 35 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM

Traveling with children

  • Changing table

What to do

  • Private winery tours
  • Winery tours nearby

Working away

  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Mosquito nets
  • Wine tasting room
  • Lockers available
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Premium digital channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Printer

Food and drink

  • Champagne service
  • Meal delivery service
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 10 for children

Children & extra beds

  • Cribs/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 60.0 per day
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered valet parking costs EUR 35 per day
  • Covered extended parking costs EUR 35 per day

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT048017A1QZJFLSUP

Also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Does Hotel City offer free cancellation for a full refund?

Yes, Hotel City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel City?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel City?

Yes. Valet parking costs EUR 35 per day. Extended parking costs EUR 35 per day.

What are the check-in and check-out times at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel City and nearby?

Recommended spots to visit include Historic Centre of Florence (1-min walk) and Basilica of Santa Maria Novella (3-min walk), along with Piazza di Santa Maria Novella (4-min walk) and Cathedral of Santa Maria del Fiore (6-min walk).

Does Hotel City have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel City like?

Hotel City is a short 2-minute walk from Unità Tram Stop and 4 minutes' walk from Piazza di Santa Maria Novella.

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Hotel City Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Walking
Train station
Shopping

What guests liked

  • The property is located near a wide variety of restaurants and offers easy walking access to dining options. (3 reviews)
From real guest reviews summarized by AI.

Reviews

4/10 Fair

Hotel City in Florence was overall excellent. All of the reception staff were friendly, professional, and very helpful in most things we needed.The room was clean, updated, roomy. The shower was a decent size with plenty of hot water and good pressure. Unfortunately, we could not sleep because the air conditioner had not been turned on after a winter break
Lisa, 2-night trip

8/10 Very good

Nice staff
Lucas, 1-night trip

6/10 Good

Good if you just need a basic place to stay

Well located friendly hotel. The reception are on duty 24 hours. Very helpful with recommendations for eating/ places to visit. Make sure to check your room's bathroom situation as our bathroom was private and across the hallway, sink was provided in the room. Room quite small but sufficient if you are busy and out most the time. Wi-fi wasn't great at busy times (evenings)
Charlotte, 2-night trip

10/10 Exceptional

We had a great stay from all aspects

We had a great stay from all aspects.
1-night trip

10/10 Exceptional

Great location
PJ, 3-night trip

10/10 Exceptional

Excellent location and staff! The hotel was close to the central area and we felt right at home throughout the whole stay thanks to the wonderful staff. Would definitely stay again next time we're in Florence.
Iryna, 2-night trip

10/10 Exceptional

Hospitality was great
Carmen, 1-night trip

10/10 Exceptional

Excellent staff, very friendly from the moment we arrived. They provided recommendations and were constantly making sure we were okay. Great location. I would highly recommend the hotel. Can’t wait to return
Marco, 2-night trip

10/10 Exceptional

Great location, extremely helpful staff
Richard, 3-night trip

8/10 Very good

Pleasant stay. Heart of Florence...close to most locations (especially to the train station) where our kids want to go. Shopping is wonderful!
Chelsea, 5-night trip

10/10 Exceptional

Wonderful hotel short distance to everything

The service was perfect with really nice reception and a perfect location.
Kristian, 4-night trip

10/10 Exceptional

Beautiful place with a great location. Walking distance to almost anything.
Hilda, 4-night trip

8/10 Very good

Staff was extra nice. Location was awesome.
Clayton, 1-night trip

8/10 Very good

Nice little hotel. Staffing was willingly helpful
Kenlys, 1-night trip

8/10 Very good

Great customer service from the front desk.
Anthony, 2-night trip

10/10 Exceptional

My wife & I enjoyed our short stay at Hotel City. The room was clean and it met our needs, very comfy bed. Enio and his staff were excellent, they provided information about the surrounding area and they made sure that we were taken care of.
Rick, 1-night trip

10/10 Exceptional

Good location. Nice staff. No parking
Ivis, 1-night trip

8/10 Very good

This property is a solid 3 stars. It was worth the price I paid per night.
Kelly, 3-night trip

10/10 Exceptional

Nice clean property, walkable
Monica, 2-night trip

10/10 Exceptional

Friendly staff in the center of everything
rogelio, 5-night trip

10/10 Exceptional

Great staff. Treated well. Recommend terrific restaurants. Very friendly and helpful.
gary, 3-night trip

10/10 Exceptional

This is a Great hotel, so centrally located to everything. The saff is awesome especially Edita and Sammy. They helped us feel very welcome. Rooms are very clean, bed was great. Thank you for a wonderful stay in Florence!
janet, 3-night trip

10/10 Exceptional

Everything was perfect, in general I can say that this hotel is located in the perfect area very central and close to everything. The staff was amazing
Monika, 1-night trip

10/10 Exceptional

Great stay in Florence.

Great little hotel. Fantastic location. Clean, comfortable and quiet. Great front desk!!!
Joseph, 2-night trip

8/10 Very good

Great staff, older hotel but clean and somewhat modernized. Area is close to many dining options and shopping.
Kenneth, 2-night trip