Breakfast is really good although choices are limited even on Christmas day. Room is small considering the hotel is located quite a remote location in suburb London and there is rare public transport going there.
Hou Yin John
8 晚家庭旅行
8/10
Man For
6/10
真实旅客
8/10
Patricia
1 晚行程
10/10
John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings.
Diana
1 晚行程
6/10
The hotel was fine, but nothing spectacular. I was given a room on a low floor next to the garbage and a busy street, so was woken up when the trash was collected early in the morning or a loud car drove by. One day, housekeeping cleaned my room but left no towels. When I inquired, I got a shrug and a, “we ran out.” Air drying, I guess. Bed was comfortable, room well appointed otherwise.
真实旅客
3 晚商务旅行
6/10
Great location and affordable accommodation,
Nice river views.
Staff are friendly and accommodating.
Mario
1 晚行程
10/10
Rosanna
1 晚家庭旅行
8/10
Christopher
1 晚商务旅行
10/10
Nokulunga
1 晚行程
6/10
Parking is too far from the building.
Breakfast on Sundays 730-930 is excessively early!!
Jon
1 晚商务旅行
10/10
William
1 晚商务旅行
10/10
Very friendly and helpful staff and a very comfortable room. Excellent value.
Gillian
1 晚商务旅行
10/10
David
2 晚行程
10/10
Very modern, great to have air con and parking. Also a great location for walking into Kingston along the river, or to Hampton Court Palace. Surbiton also a great place to go for a drink and something to eat. Hearty breakfast with everything you could want, and bar offered cocktails.
Sara
2 晚浪漫旅行
10/10
Excellent 4 night stay.
John
4 晚行程
4/10
Bed was shocking! Sunk in the middle, no shower gel, room service was a joke and overall very disappointing and NO I would not recommend
Jayne
2 晚行程
10/10
The location is great, the rooms are fine and a/c is a definite plus over budget hotels. Was quite surprised to find the bar closed very early and there are no vending machines for bottled water or snacks when everything else is closed. The staff were using the pandemic excuse. But I have no idea why the pandemic would affect the opening hours of the bar. Breakfast was buffet style with a good selection and freshly cooked.
Des
1 晚浪漫旅行
4/10
Parking - not good. And thats the first impression you get of the hotel
Daniel
1 晚行程
8/10
Good breakfast!
Nigel
2 晚浪漫旅行
8/10
Everything was fine the only things I was not happy with it was parking because was behind the hotel.
Mark
1 晚家庭旅行
10/10
We only stayed one night but our room was lovely very clean and had everything you could ask for in a room . If I had to stay anything negative it would be that we had a balcony but nothing to sit on, other rooms had tables and chairs but for some reason ours didn't, it was a lovely morning would have been nice to sit out with a coffee and watch the boats on the river
Pat
1 晚行程
10/10
Staff fabulous
Lorna
2 晚行程
10/10
Very clean, very friendly, great breakfast !! Rooms were lovely and a proper hotel !